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Lexus of Woodland Hills

Woodland Hills, CA

4.9
701 Reviews

21701 Ventura Boulevard

Woodland Hills, CA

91364

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Showing 701 reviews

November 20, 2024

My my service technician takes excellent care of me and my Lexus. I feel so blessed to work with and and Lexus of Woodland Hills. More

by Sallyv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ly Do
Nov 21, 2024 -

Lexus of Woodland Hills responded

Thank you, Sally! We're thrilled to hear that your service technician is providing you with excellent care for your Lexus. Your satisfaction means the world to us, and we appreciate your kind words about Lexus of Woodland Hills! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

November 18, 2024

Best customer service. I have a closer dealer near me but always drive to Woodland Hills. Farah is awesome. More

by Grammy
Service Communication
Recommend Dealer
Yes
Employees Worked With
Farah
Nov 19, 2024 -

Lexus of Woodland Hills responded

Thanks, Grammy! We’re thrilled to hear you had a great experience with us and that Farah made such a positive impression. Your loyalty means a lot, and we look forward to seeing you again in Woodland Hills! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

November 15, 2024

Great customer services and don’t feel pressure on getting extra features that I don’t really need More

by RuthCarlos
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kami Steppes
Nov 18, 2024 -

Lexus of Woodland Hills responded

We’re thrilled to hear you had a great experience with our customer service. We believe in helping our customers find what truly suits their needs without any pressure. Your feedback means a lot to us! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

November 04, 2024

Easy and quick. No hassles. No back and forth just gets to a proper deal and your out the door. 2 hours More

by larusso83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yelena , Kami Steppes
Nov 05, 2024 -

Lexus of Woodland Hills responded

We’re thrilled to hear you had a smooth and efficient experience. Our team is dedicated to making the process as hassle-free as possible. We appreciate your feedback and look forward to serving you again! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

October 19, 2024

Couldn’t have bee nicer . Fast, curious .and on time. Nice snack in waiting room. I’ll be back More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector
Oct 21, 2024 -

Lexus of Woodland Hills responded

Dan, we’re thrilled to hear you had such a positive experience! Thank you for highlighting our fast service and welcoming atmosphere. We can’t wait to see you again for your next visit! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

October 12, 2024

Very professional, convenient and quick service. Specially the service adviser was very helpful and quick with her services. More

by Valerlyashko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Alba
Oct 14, 2024 -

Lexus of Woodland Hills responded

Thank you for your fantastic review! We're thrilled to hear you had a positive experience with our team. Our advisers work hard to provide efficient and helpful service, and it’s great to know their efforts made a difference for you. Looking forward to serving you again! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

October 01, 2024

September 27. We walked in without an intention to buy a car today. We left with the car:) Ryder Graig had greeted us and took care of us all the way. Knowledgeabl More

by laraekat2000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryder Craig
Oct 02, 2024 -

Lexus of Woodland Hills responded

Thanks for sharing your experience! We're thrilled to hear Ryder made your visit enjoyable and helped you find the perfect car. We appreciate your feedback about the paperwork process and will work to improve that. Enjoy your new ride! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

September 01, 2024

Sherry Mac is terrific. We have 2 Lexus automobiles - both purchased and serviced by Lexus of Woodland Hills. I would go nowhere else. Wonderful folks! More

by AJL14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherry Mak
Sep 03, 2024 -

Lexus of Woodland Hills responded

Thanks for the fantastic review! We're thrilled to hear you’ve had such great experiences with Sherry and our team. It’s always a pleasure to serve loyal customers like you. We look forward to continuing to provide excellent service for your Lexus vehicles! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

August 28, 2024

Sherry Mak was great to work with. I will request her every time my car needs service. Great dealership to work with. More

by DebiNic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherry Mak, Kami Steppes
Aug 29, 2024 -

Lexus of Woodland Hills responded

Thank you for the fantastic feedback! We're thrilled to hear you had such a positive experience with Sherry. Our team is dedicated to providing top-notch service, and we look forward to assisting you again in the future! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

August 16, 2024

I love Lexus of Woodland Hills, great sales team and great service specially Sherry Mac, she is awesome I love to work with her, I would give a 10 star rating to Sherry Mac if I could, next time you nee More

by Abenazari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherry Mak
Aug 19, 2024 -

Lexus of Woodland Hills responded

Thank you so much for your kind words about Sherry and our team at Lexus of Woodland Hills! We are thrilled to hear that you had a 5-star experience with us. We look forward to serving you again in the future. Regards, Sean Fortier General Manager sfortier@lexusofwh.com

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