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Lexus of Woodland Hills

Woodland Hills, CA

4.9
697 Reviews

21701 Ventura Boulevard

Woodland Hills, CA

91364

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Showing 697 reviews

October 19, 2024

Couldn’t have bee nicer . Fast, curious .and on time. Nice snack in waiting room. I’ll be back More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector
Oct 21, 2024 -

Lexus of Woodland Hills responded

Dan, we’re thrilled to hear you had such a positive experience! Thank you for highlighting our fast service and welcoming atmosphere. We can’t wait to see you again for your next visit! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

October 12, 2024

Very professional, convenient and quick service. Specially the service adviser was very helpful and quick with her services. More

by Valerlyashko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Alba
Oct 14, 2024 -

Lexus of Woodland Hills responded

Thank you for your fantastic review! We're thrilled to hear you had a positive experience with our team. Our advisers work hard to provide efficient and helpful service, and it’s great to know their efforts made a difference for you. Looking forward to serving you again! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

October 01, 2024

September 27. We walked in without an intention to buy a car today. We left with the car:) Ryder Graig had greeted us and took care of us all the way. Knowledgeabl More

by laraekat2000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryder Craig
Oct 02, 2024 -

Lexus of Woodland Hills responded

Thanks for sharing your experience! We're thrilled to hear Ryder made your visit enjoyable and helped you find the perfect car. We appreciate your feedback about the paperwork process and will work to improve that. Enjoy your new ride! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

September 01, 2024

Sherry Mac is terrific. We have 2 Lexus automobiles - both purchased and serviced by Lexus of Woodland Hills. I would go nowhere else. Wonderful folks! More

by AJL14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherry Mak
Sep 03, 2024 -

Lexus of Woodland Hills responded

Thanks for the fantastic review! We're thrilled to hear you’ve had such great experiences with Sherry and our team. It’s always a pleasure to serve loyal customers like you. We look forward to continuing to provide excellent service for your Lexus vehicles! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

August 28, 2024

Sherry Mak was great to work with. I will request her every time my car needs service. Great dealership to work with. More

by DebiNic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherry Mak, Kami Steppes
Aug 29, 2024 -

Lexus of Woodland Hills responded

Thank you for the fantastic feedback! We're thrilled to hear you had such a positive experience with Sherry. Our team is dedicated to providing top-notch service, and we look forward to assisting you again in the future! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

August 16, 2024

I love Lexus of Woodland Hills, great sales team and great service specially Sherry Mac, she is awesome I love to work with her, I would give a 10 star rating to Sherry Mac if I could, next time you nee More

by Abenazari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherry Mak
Aug 19, 2024 -

Lexus of Woodland Hills responded

Thank you so much for your kind words about Sherry and our team at Lexus of Woodland Hills! We are thrilled to hear that you had a 5-star experience with us. We look forward to serving you again in the future. Regards, Sean Fortier General Manager sfortier@lexusofwh.com

August 10, 2024

My first Lexus from this dealership and have had a wonderful experience from getting my car 6 months ago and just having my first service. They are the best! More

by lorirosenberg2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria
Aug 12, 2024 -

Lexus of Woodland Hills responded

Hi Lori, thank you so much for your kind words! We're thrilled to hear about your positive experience with us, from purchasing your Lexus to your first service. We truly appreciate your support and look forward to serving you again in the future. Regards, Sean Fortier General Manager sfortier@lexusofwh.com

July 25, 2024

Stay away from NIKOLAY OPARIN sales person specially if you russian speaking person. Because of his rude and disrespectful way he handle himself with me. He pushes you to stop by dealer to provide numbers. More

by alex.kovalevsky
Recommend Dealer
No
Employees Worked With
Nikolay Oparin
Aug 01, 2024 -

Lexus of Woodland Hills responded

Alex, We appreciate you bringing your concerns to our attention and for taking the time to speak with General Sales Manager, Gus Briones about your experience with a member of our team. Your feedback is valuable to us and will help us better serve our guests in the future. Should you like to continue your discussion with Gus, please feel free to contact him at 818-616-6638 or gbriones@lexusofwh.com. Regards, Sean Fortier General Manager sfortier@lexusofwh.com (818) 616-6638

July 17, 2024

Sherry Mak is the best. I have a low mileage car and she makes sure the services I need are appropriate. Waited for car and it was ready within the time frame I was given. More

by L E Swartwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherry Mak
Jul 18, 2024 -

Lexus of Woodland Hills responded

Hi L E, thank you for taking the time to leave such positive feedback about your experience with Sherry Mak. We're thrilled to hear that she provided excellent service and that your car was ready in a timely manner. We appreciate your business and look forward to serving you again. Regards, Sean Fortier General Manager sfortier@lexusofwh.com

July 08, 2024

Always great customer service! The advisors detail oriented, always satisfied with the service. Special thanks to Louis (Ly) Do! He's always goes extra mile to make sure you gettin More

by DariaA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ly Do
Jul 09, 2024 -

Lexus of Woodland Hills responded

Hi Daria, thank you so much for your kind words! We are thrilled to hear that you have had such a positive experience with our team, especially with Louis. We truly appreciate your support and look forward to serving you again in the future. Regards, Sean Fortier General Manager sfortier@lexusofwh.com

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