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Lexus of Woodland Hills

Woodland Hills, CA

Overview
Reviews
4.8
685 Reviews
Call Dealership (855) 646-0101
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21701 Ventura Boulevard

Woodland Hills, CA

91364

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Showing 685 reviews

July 13, 2021

I have been a customer at Lexus Woodland Hills since 2011. I recently had my ES 350 in for service including a transmission flush. My long-time service advisor, Sherry Mak, is always knowledgeable and More

by GGbadger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sherry Mak
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Jul 14, 2021 -

Lexus of Woodland Hills responded

It's a team effort here and we're so pleased to see our team constantly takes great care of you. We appreciate your loyalty and look forward to working together for many more years to come! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

July 03, 2021

They do what they promise, on time, with kindness and attention to detail. More

by Carol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laurence Beerman
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Jul 06, 2021 -

Lexus of Woodland Hills responded

Hi Carol, it's wonderful to hear that we got you in and out in no time! Thank you for your feedback and we hope to see you again! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

July 02, 2021

Christian is the best salesman friendly and give you a good detail of the car Also I have a few concerns and he help out More

by Gomcrl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian
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Jul 02, 2021 -

Lexus of Woodland Hills responded

We are so happy that Christian was able to take care of all of your needs and we're proud to have him on our team. Hope to see you again! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

Jul 02, 2021 -

Gomcrl responded

Hi Sean I don’t know if you remember me, I bought 2 cars from Mercedes Benz Calabasas, one of them was the Lexus 2009 than I traded in Very good car Thank you Mr. Carlos Gomez

June 27, 2021

Great service from Maria - I would recommend this Lexus Office Woodland Hills. I got a loaner and my car was ready within 4 hours or so. More

by Dana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria Hosgor
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Jun 28, 2021 -

Lexus of Woodland Hills responded

Hi Dana, we are thrilled to hear that we got you in and out in no time! Thanks for stopping by and we hope to see you again! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

June 26, 2021

Dealership provides excellent service and my Service Consultant, Ly Do, is extremely professional and efficient. More

by buckeyerpb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ly Do
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Jun 26, 2021 -

buckeyerpb responded

Ly Do provides excellent service as my Service Consultant. I highly recommend him and your dealership.

Jun 28, 2021 -

Lexus of Woodland Hills responded

You deserve nothing but the best, and we're grateful to know Ly provided you with nothing less than that! Can't wait to see you again! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

June 26, 2021

Professional, helpful and courteous. Sergio in the service department was terrific. More

by Anonymous
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sergio in service
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Jun 28, 2021 -

Lexus of Woodland Hills responded

We thrive on positive feedback from all our guests and are so happy to hear you had a pleasant experience with Sergio. Hope to see you soon! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

June 25, 2021

Maria was wonderful, great service experience and very effortless. All my problems were addressed. More

by kristina.rodriguez1989
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria
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Jun 28, 2021 -

Lexus of Woodland Hills responded

Hi Kristina, We're more than happy to hear that your experience was nothing short of stellar from Maria! We hope to see you back here again! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

June 25, 2021

Maria, my advisor was very helpful. She explained what my 2007 400h needed to be fixed now and what could wait. As I am on a fixed income this information was very helpful so I could plan future expenditure More

by arcemom401
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria
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Jun 28, 2021 -

Lexus of Woodland Hills responded

Maria is awesome and we can't wait to let her know about your review! Please let us know if there is anything else we can do for you! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

June 25, 2021

Adela was very helpful. I am pleased with the process More

by BC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adela Piler and Mirna Garcia
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Jun 28, 2021 -

Lexus of Woodland Hills responded

The satisfaction of our customers is of the utmost importance to us and we're pleased to hear that is what you received with Adela. We hope to see you soon! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

June 25, 2021

Good service. Professional staffLoaner cars available Good service. Professional staff Loaner cars available Very pleased with the staff and service quality More

by Seangrady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Steinberg
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