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Lexus of Woodland Hills

Woodland Hills, CA

4.9
697 Reviews

21701 Ventura Boulevard

Woodland Hills, CA

91364

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Showing 697 reviews

August 06, 2021

Brad Steinberg has been handling my service. Great job, Brad! I always get a straight story and no unpleasant surprises. I had actually purchased my vehicle from a XXXXXXXX Lexus dealership in Glendal More

by NT2WRRY
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brad Steinberg
Aug 09, 2021 -

Lexus of Woodland Hills responded

Brad is an all-star and is constantly going above and beyond to ensure that our customers receive the world-class service that they deserve. We hope to see you again! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

August 06, 2021

Peter Marino was our service specialist. WHAT A GREAT EXPERIENCE! So knowledgeable, so efficient, so thoughtful! Peter always makes sure I am safe on the road! 5 STARS!!! More

by Rosaleemayeux
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Marino
Aug 09, 2021 -

Lexus of Woodland Hills responded

We can't wait to let Peter know about your awesome review! We're so thankful that you took the time to reach out to us, and we really cannot wait to see you soon! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

August 06, 2021

I brought my Lexus GX 460 in for service to Woodland Hills Lexus. Ly Do the service consultant provided me with excellent service...as usual! More

by Dlewis
Recommend Dealer
Yes
Employees Worked With
Ly Do
Aug 09, 2021 -

Lexus of Woodland Hills responded

Providing 5-star service is our top priority, which is why we're happy to see you received just that from Ly! We hope to see you back here again soon! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

August 04, 2021

Brought my Lexus 450h to Brad for a recall and 15k service. This is my sixth Lexus and as always the interaction was very professional, convenient and no surprises. More

by hhvantwout
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Steinberg
Aug 05, 2021 -

Lexus of Woodland Hills responded

It's a team effort here every day, as we strive to provide our customers with the best service possible. Thank you for choosing us and we look forward to serving you again soon. Regards, Sean Fortier General Manager sfortier@lexusofwh.com

August 03, 2021

Just had a 120,000 mile service and my IS250 is in tip-top condition thanks to the Woodland Hills Lexus service department and my favorite associate, Ly Do. More

by jmcsmith37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ly Do
Aug 03, 2021 -

Lexus of Woodland Hills responded

You deserve nothing but the best, and we're grateful to know Ly provided you with nothing less than that! Hope to see you soon! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

July 31, 2021

I brought my Lexus IS200T for service at Woodland Hills Lexus . Maria Hosgor , my service consultant, provided me great service - She checked the car and gave me valuable recomendation, advices. Since my More

by Long Tran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria Hosgor
Aug 02, 2021 -

Lexus of Woodland Hills responded

Hi Long, we thrive on positive feedback from all our guests and are so happy to hear you had a 5-star experience. We appreciate your feedback and look forward to hearing from you again! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

July 30, 2021

Bryan from Lexus of Woodland Hills was an awesome salesman... I went and got me a 2021 Lexus RX 350 and he had it detailed, dressed in a red bow waiting for me.. No issue and I took her home. Thanks More

by Mjkb08
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan
Aug 02, 2021 -

Lexus of Woodland Hills responded

We couldn't be happier to see that Bryan went above and beyond to provide you with a quality experience. Congrats on your new RX and we can't wait to see you again! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

July 30, 2021

I get my 2019 ES 300H serviced at Woodland Hills Lexus. Peter Marino was my service consultant. Great service all the way around. Peter informed me there was a recall on the fuel pump. So they did that als More

by Cory M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Marino
Aug 02, 2021 -

Lexus of Woodland Hills responded

Hi Cory, we are proud to hear that Peter took care of your service needs! Please never hesitate to let us know if you need anything. We appreciate you so much! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

July 24, 2021

Buyer beware! Even though we had an agreement in place on an auto and had wired them the money, they sold the car to another buyer. The internet salesman was slow on responding and when calling the dealer More

by anette
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tamer Askarieh
Jul 26, 2021 -

Lexus of Woodland Hills responded

Hi Anette, I’m sorry it happened this way, but unfortunately in the State of California, a deposit only holds the price of the vehicle, not the vehicle itself. We cannot hold a vehicle that doesn’t have a signed contract on it, if it’s listed for sale, then we must legally sell it assuming all terms are agreed upon. If my team didn’t communicate this to you then my sincerest apologies, but we are only abiding by California law and stand by that. Regards, Sean Fortier General Manager sfortier@lexusofwh.com

July 23, 2021

Our sales consultant, Arash Adel, provided us with amazing service and made our entire experience a breeze. I will definitely be recommending Lexus of Woodland Hills to family and friends. More

by Destinie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arash Adel
Aug 02, 2021 -

Lexus of Woodland Hills responded

Arash is a superstar and it's no surprise that he took such good care of you! Thanks for choosing us and we hope to see you again! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

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