Lexus of Woodland Hills

The dealership is extremely rude and irresponsible. I was repeater undermined and ignored especially by dealer brad along with other team members. When I first dropped off my car they promised me it would be repeater undermined and ignored especially by dealer brad along with other team members. When I first dropped off my car they promised me it would be done by 9 am the next day. After waiting around the dealership for multiple hours with no transport home - I wasted 4 hours of my day being a sitting duck when I had very important stuff to do that day. I ended up being extremely late for a very important meeting and nobody at the dealership seemed to care or even want to help me. I would not recommend this dealership. More

Brad our service consultant was very thorough and took care of our service needs along with letting us know he was available if we had any questions care of our service needs along with letting us know he was available if we had any questions More

TERRIBLE experience! Not only do they add a $995.00 cost for an item you cannot opt out of...THEY WILL SELL YOUR CAR FROM RIGHT UNDER YOU! I'm out of state, had talked with Patrick (sells manager) which wa for an item you cannot opt out of...THEY WILL SELL YOUR CAR FROM RIGHT UNDER YOU! I'm out of state, had talked with Patrick (sells manager) which was to send me the final cost. I waited, asked again to receive it. Was THEN told it had sold an hour later! Lexus makes a good car-but they need a better representative! More

I have my 1st Service and Brandon make everything painless and I don’t need to worry about anything. Great service and friendly people Love it! Highly recommended! painless and I don’t need to worry about anything. Great service and friendly people Love it! Highly recommended! More

Hector was very helpful he followed up on everything and made sure the job got done correctly. I will always call him when I need anything done. Thanks Hector. ! made sure the job got done correctly. I will always call him when I need anything done. Thanks Hector. ! More

Thank you Peter for providing excellent customer service. My car was service sooner than expected. Will definitely recommend you to my Family & Friends. My car was service sooner than expected. Will definitely recommend you to my Family & Friends. More

Super Amazing Experience With Sergio in Service RE: My Warranty Claim on 19 Lexus GS 350 F Sport , And Most of All Sergio Explained All My Concerns RE: Inspection and Service .. A True Team Player .. Go Warranty Claim on 19 Lexus GS 350 F Sport , And Most of All Sergio Explained All My Concerns RE: Inspection and Service .. A True Team Player .. Godspeed “”Woodland Hills Lexus” Mark Avila MJA Consulting Management More

Top notch service Dept, Maria Hosgor is a pro! She is on the ball and great customer service the ball and great customer service More

Amazing experience. I went in and was absolutely treated with the best customer service. Extremely fast and I was out of the dealer fast with the car I wanted. Kami was superbly amazing. Loved my experience with the best customer service. Extremely fast and I was out of the dealer fast with the car I wanted. Kami was superbly amazing. Loved my experience with her. Thank you. More

Excellent customer service as always. Everyone is great, especially SHERRY! They all are so kind and efficient. Finally, my breaks don't squeak. Brand new, non-dealer breaks squeaked the entire life of th especially SHERRY! They all are so kind and efficient. Finally, my breaks don't squeak. Brand new, non-dealer breaks squeaked the entire life of the breaks. More