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Lexus of Woodland Hills

Woodland Hills, CA

4.8
685 Reviews

21701 Ventura Boulevard

Woodland Hills, CA

91364

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Showing 685 reviews

October 12, 2021

Brandon Dorris helped me out with the car service needs. Very professional and goes out of his way to help the customer. Definitely recommend 10/10 More

by Lovjeetubhi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Dorris
Oct 21, 2021 -

Lexus of Woodland Hills responded

Brandon's a great asset to us here and it's no surprise to see that he took great care of you. We'll be sure to share this 5-star review with him and we can't wait to work together again soon. Regards, Sean Fortier General Manager sfortier@lexusofwh.com

October 09, 2021

I'm new to Lexus of Woodland Hills, this was my first visit. I had a dead battery and called them to request an appointment and a loaner car. Even though it was mid morning they were able to reserve me More

by Lynne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter, Nancy Alba
Oct 21, 2021 -

Lexus of Woodland Hills responded

Hi Lynne, We're happy to see our team was very accommodating and helped get you back out on the road. We appreciate you stopping by and should you need anything else, please let us know. We're here to help. Regards, Sean Fortier General Manager sfortier@lexusofwh.com

October 01, 2021

I have worked with Sherry Mak for years and completely trust her guidance. I know I will receive excellent service whenever I bring in my car. I give Sherry and Lexus 5 stars. More

by SUZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sherry Mak
Oct 04, 2021 -

Lexus of Woodland Hills responded

Sherry is a superstar and it's no surprise that she took such great care of you! Learning of our customers’ satisfying experiences puts a smile on our face and we truly hope that you will visit us again in the future! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

September 16, 2021

I was very happy with my service and service advisor Brad. He was very helpful More

by monterokid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad
Sep 17, 2021 -

Lexus of Woodland Hills responded

We can't wait to let Brad know about your kind words! We look forward to working with you again! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

September 16, 2021

Excellent and professional service from Adella.Prompt Excellent and professional service from Adella. Prompt efficient and friendly. Very competitive Pricing for ES350. More

by Abishop
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adella
Sep 16, 2021 -

Abishop responded

Thank you for the excellent service.

Sep 17, 2021 -

Lexus of Woodland Hills responded

It's wonderful to hear that our team took such good care of you! Thank you for choosing us and we hope to see you again! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

September 07, 2021

Sherry Mak in the service department is the best!!! I’ve been going to her for years!! The only reason I go there is to see her! More

by michelleannebrock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sherry Mak
Sep 08, 2021 -

Lexus of Woodland Hills responded

Sherry is an outstanding asset to us here and always makes sure our customers go home happy. Thanks for choosing us and we hope to see you soon! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

September 05, 2021

I have purchased 2 Lexus vehicles at Woodland Hills. I I have purchased 2 Lexus vehicles at Woodland Hills. I have been very satisfied with the service each and every time I have brought my Lexus for ser More

by kebert
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sherry Mak
Sep 08, 2021 -

Lexus of Woodland Hills responded

It's a team effort here and we're so pleased to see our team constantly takes great care of you. We appreciate your loyalty and look forward to many more years to come! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

September 03, 2021

We are very pleased with the service Department. Have been lucky to be helped by Peter M. He is very courteous, has a lot of knowledge and very prompt to provide you with an excellent service and solutio More

by Vero.veronyka315
Customer Service
Recommend Dealer
Yes
Employees Worked With
Peter Marino FIVE STARS
Sep 03, 2021 -

Lexus of Woodland Hills responded

Customer satisfaction is our main goal, and it pleases us to hear of your experience! Can't wait to see you soon! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

September 02, 2021

I've purchased several cars from this dealership and will continue to do so. I also appreciate Maria in the service department who always takes care of me. More

by shel164
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria
Sep 03, 2021 -

Lexus of Woodland Hills responded

We can't wait to let Mari know about your kind words! Thank you for choosing us and we hope to see you again! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

August 29, 2021

Ly Do has been my service advisor for many years and he is AWESOME. I totally trust his judgment. Lexus of Woodland Hills should be honored and proud to have Ly on your staff. More

by robischwartz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ly Do
Aug 30, 2021 -

Lexus of Woodland Hills responded

We strive to provide our customers with an experience they can't receive anywhere else and we're so proud that Ly provided just that to you. Please know how much we appreciate you choosing to do business with us and we look forward to working with you again. Regards, Sean Fortier General Manager sfortier@lexusofwh.com

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