Lexus of Woodland Hills
Woodland Hills, CA
Filter Reviews by Keyword
By Type
Showing 685 reviews
My service rep Ly is the absolute best! He was referred to me by a good friend who is so impressed with his service for over 15 years. I am so happy she did as he has been amazing. Very He was referred to me by a good friend who is so impressed with his service for over 15 years. I am so happy she did as he has been amazing. Very courteous, professional and honest. Those characteristics are so hard to find these days. I liked him so much, when it was time to buy a new Lexus after 125k miles on my old, I purposely went to his dealership . Keep up the good work Ly!! More
The dealership is extremely rude and irresponsible. I was repeater undermined and ignored especially by dealer brad along with other team members. When I first dropped off my car they promised me it would be repeater undermined and ignored especially by dealer brad along with other team members. When I first dropped off my car they promised me it would be done by 9 am the next day. After waiting around the dealership for multiple hours with no transport home - I wasted 4 hours of my day being a sitting duck when I had very important stuff to do that day. I ended up being extremely late for a very important meeting and nobody at the dealership seemed to care or even want to help me. I would not recommend this dealership. More
Brad our service consultant was very thorough and took care of our service needs along with letting us know he was available if we had any questions care of our service needs along with letting us know he was available if we had any questions More