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Lexus of Woodland Hills

Woodland Hills, CA

4.8
685 Reviews

21701 Ventura Boulevard

Woodland Hills, CA

91364

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Showing 685 reviews

March 02, 2022

Great Service - Timely and Courteous - Professional REviewed my contract and did not charge me for the service. More

by L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sherry Mak
Mar 07, 2022 -

Lexus of Woodland Hills responded

Thank you so much for taking the time to leave this review and we look forward to hearing from you again! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

March 02, 2022

They are doing a great job working with mister Ly working with mister ly was a pleasure. More

by phillzonis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ly Do
Mar 07, 2022 -

Lexus of Woodland Hills responded

We will be sure to let Ly know about your kind words! Please know how much we appreciate you choosing to do business with us and we look forward to working with you again. Regards, Sean Fortier General Manager sfortier@lexusofwh.com

February 14, 2022

My service rep Ly is the absolute best! He was referred to me by a good friend who is so impressed with his service for over 15 years. I am so happy she did as he has been amazing. Very More

by gloat.modesty_0e
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ly Do
Feb 15, 2022 -

Lexus of Woodland Hills responded

It's wonderful to read that Ly always provides you with the best experience! We truly appreciate your loyalty to us and we look forward to working together for another 15 years! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

February 12, 2022

This dealership has professional service advisers and I feel well taken care of every time I Sam there More

by debbiewisse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sherry Mak
Feb 14, 2022 -

Lexus of Woodland Hills responded

We are so happy to see that our team always takes such great care of you during your service visits! Thank you for your feedback and we hope to see you again! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

January 15, 2022

Very good service, fast on time very professional clean place Covid-19 safe, no waiting More

by Magdalenaflores722
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Jan 17, 2022 -

Lexus of Woodland Hills responded

It's wonderful to see that you were impressed with our service and facility. We're so thankful that you took the time to reach out to us, and we really cannot wait to see you soon! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

January 14, 2022

Great Service - Timely - Reviewed benefits to have NO CHARGES for me to pay. Did everything Expected and More. More

by L
Recommend Dealer
Yes
Employees Worked With
Sherry Mak
Jan 14, 2022 -

Lexus of Woodland Hills responded

Thank you for taking the time to leave this positive review and we look forward to working with you again! Take care! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

January 14, 2022

Courteous and professional services with details oriented ! Ly Do always kept me inform thank you More

by Nagla
Recommend Dealer
Yes
Employees Worked With
Ly Do
Jan 17, 2022 -

Lexus of Woodland Hills responded

We couldn't be happier to see that Ly went above and beyond to provide you with a quality experience. Hope to see you again! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

January 11, 2022

Ly Do is the best Service Advisor, and so are the gentleman that greet me and let Ly know I’ve arrived. More

by Ms. Tee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ly Do
Jan 13, 2022 -

Lexus of Woodland Hills responded

Ly is awesome and we will be sure to let him know about your 5-star review! We look forward to hearing from you again! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

Jan 13, 2022 -

Ms. Tee responded

Yes, Ly Do is absolutely excellent! Terry Byrd

January 11, 2022

The dealership is extremely rude and irresponsible. I was repeater undermined and ignored especially by dealer brad along with other team members. When I first dropped off my car they promised me it would be More

by ihatelexus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brad
Jan 14, 2022 -

Lexus of Woodland Hills responded

This is discouraging to read, as we understand your time is valuable and we're disappointed that you were inconvenienced. We would like to learn more about when you stopped by for service, so we can be sure to address this appropriately with our service team. At your convenience, please contact our Service Director Luis Lopez at 818-444-9760. We look forward to hearing from you. Regards, Sean Fortier General Manager sfortier@lexusofwh.com (818) 616-6638

January 08, 2022

Brad our service consultant was very thorough and took care of our service needs along with letting us know he was available if we had any questions More

by Walter Williams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Steinberg
Jan 10, 2022 -

Lexus of Woodland Hills responded

Walter, we are thrilled to hear that Brad worked hard to make sure you left a happy customer! Thank you for taking the time to leave this review and we hope to see you again! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

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