Lexus of Woodland Hills
Woodland Hills, CA
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I have gone to Woodland Hills Lexus twice now and Sherri Mak is my service consultant who I am very pleased with. The service Dept is very thorough and quick. They washed my car and vacuumed the inside! I h Mak is my service consultant who I am very pleased with. The service Dept is very thorough and quick. They washed my car and vacuumed the inside! I have no complaints. Arla Mink More
I truly appreciate this service department. My original service person, Fred was at Glendale Lexus but when he retired I didn't know who to trust. Since I no longer had a reason to travel out o My original service person, Fred was at Glendale Lexus but when he retired I didn't know who to trust. Since I no longer had a reason to travel out of my way to Glendale I decided to try Woodland Hills and I'm so happy I did. I immediately felt at home with Brandon and the service manager Peter. The last time I went Brandon was on vacation so I worked with Sherry. I just love them all. The have gone above and beyond helping me keep my 2008 Lexus up and running. More
This dealership is great , this is my 3rd leasing car from this dealership , it seems that recently their service is getting messed up because of some inexperienced service advisor staff ? I had my car f from this dealership , it seems that recently their service is getting messed up because of some inexperienced service advisor staff ? I had my car for service , my own service advisor was not doing too good , I had to follow up the status of me car everyday , she barely responded to my texts or voice messages . And she was not presented when I picked up my car .( she was in dealer ) , I have to say many thanks to Peter the service manager for his great help to get the job done otherwise my car was still sitting there ! Peter is wonderful ! THANK YOU PETER . More
Sherry Mak. Been with her since I first brought my RX 350 for service. Took time during my last visit to change and update some info on my file despite her busy Been with her since I first brought my RX 350 for service. Took time during my last visit to change and update some info on my file despite her busy schedule. Thank You! More
Going the extra mile! Utilized the Valet service.... my vehicle was picked up from my home and taken in for service and then returned. That was tremendously helpful to m Utilized the Valet service.... my vehicle was picked up from my home and taken in for service and then returned. That was tremendously helpful to me and my work schedule! Sherry arranged everything for me! She was courteous, professional and meticulous! What a pleasure to work with Sherry! It was all very impressive! I give my highest recommendation! J. Dender MD Encino More
This dealer never responded to any of my phone messages or email messages. I bought a previously owned Lexus from Audi of Beverly Hills also listed on Cars.com who responded immediately. Ironically, the ca or email messages. I bought a previously owned Lexus from Audi of Beverly Hills also listed on Cars.com who responded immediately. Ironically, the car at Lexus of Woodland Hills was dropped in price a week later because it had no sold. More