Lexus of Woodland Hills

Extremely trustworthy dealership. I have gone for regular twice a year service on the used GS350 I purchased there 8 years ago even though I live an hour drive away. I have a long te I have gone for regular twice a year service on the used GS350 I purchased there 8 years ago even though I live an hour drive away. I have a long term relationship with Ly Do, the service advisor I see each time. He is very responsive and provides credible explanations of problems and solutions. A+ More

Sherry Mak is my go to for servicing for years. Always informative, keeps me in the loop progress and a very comfortable person. Always informative, keeps me in the loop progress and a very comfortable person. More

Brad at Service is great. He suggests what’s needed for the service. Thank you Brad! He suggests what’s needed for the service. Thank you Brad! More

Service Advisor Sherry Mak, always keeps me inform about the progress of my auto. She is easy to work with, always helpful. I request her every time my car needs service. the progress of my auto. She is easy to work with, always helpful. I request her every time my car needs service. More

Working with Sherry Mak is always a pleasure. She is always very fair and knowledgeable and easy to work with. She is always very fair and knowledgeable and easy to work with. More

All in all they are great to deal with. I did bring my certified car in for its first service and asked some questions that I found while printing out the service history of this car. It w I did bring my certified car in for its first service and asked some questions that I found while printing out the service history of this car. It was not shown to me when I purchased it. I had a question as to why there was "body work" on the orders and why it was out of commision it looked like for at least a month when they got it. I called once and was told to ask the service manager to investigate this. When I asked him at my service, he pretty much ignored me. Told me if the carfax was clean, not to worry. That wasn't the answer I wanted. I felt he just didn't have time for me and while we were talking he took a call. So, while in general I have been happy at this dealer this experience was less than perfect. More

Hector Lopez-Perez is always helpful. Never try to push sales.Always keeps inform about the progress of the work. Never try to push sales.Always keeps inform about the progress of the work. More

Working with Kami was amazing. She found the car I wanted and was able to transfer it to the dealership for me. Kami made the whole process easy and enjoyable. I love my car and re She found the car I wanted and was able to transfer it to the dealership for me. Kami made the whole process easy and enjoyable. I love my car and recommend this dealership if you are considering a Lexus. More

I had a great time working with Kami at Lexus of Woodland Hills. They had the car I wanted which was great, since I had previously tried to work with two other dealerships and did not think those encounters Hills. They had the car I wanted which was great, since I had previously tried to work with two other dealerships and did not think those encounters were that great. I may not have gotten the exact deal I wanted, but it was close. Great customer service by the team at Woodland Hills! More

They did a great job analyzing the cars needs and attending to the repairs in a timely manner. attending to the repairs in a timely manner. More