Lexus of Woodland Hills

As always, great service and full explanation of what needs to be done and cost. No surprises. needs to be done and cost. No surprises. More

As always, I received excellent service for my 2019 ES 350. Also, when my wife brought me to the Lexus service facility in her 2025 RX 350 to pick up my car, the service manager spent a considerable a 350. Also, when my wife brought me to the Lexus service facility in her 2025 RX 350 to pick up my car, the service manager spent a considerable amount of time correcting a problem with her car's touch screen and navigation system involving connective issues. More

excellent service and great customer service and the wait room is great along with clean facility room is great along with clean facility More

The service rep Louis "Ly" Do has always been very helpful to me over the last maybe 18 years that I have been with Lexus. He is very knowledgeable, always available and very kind. helpful to me over the last maybe 18 years that I have been with Lexus. He is very knowledgeable, always available and very kind. More

I’ve been coming to this dealership for the past 7 years and have not been disappointed. and have not been disappointed. More

A generally good experience. Excellent service underwriters. Brad is whom we use most of time. Very timely service. Two suggestions : 1. Have more Lexus loaner cars availa Excellent service underwriters. Brad is whom we use most of time. Very timely service. Two suggestions : 1. Have more Lexus loaner cars available. 2. After sending wheels out to be refinished check air in tires. The two wheel not sent out had 35 lbs of air as is normal. The two wheels that were sent out had 41 lbs of pressure way over recommended amount. Only knew because car didn’t seem to ride right and checked it. Other than than that, excellent. More

Myra and Maria and the Service Department are two of the best I’ve ever worked with. I started with Keyes Lexus in Sherman Oaks, but have gone to Lexus of Woodland Hills for the last 10 years because their best I’ve ever worked with. I started with Keyes Lexus in Sherman Oaks, but have gone to Lexus of Woodland Hills for the last 10 years because their service is so superior. More

I always have a good experience going to Lexus in Woodland Hills, with excellent service and friendly staff. I did not have good service this time from one of the service consultants. I took my car t Woodland Hills, with excellent service and friendly staff. I did not have good service this time from one of the service consultants. I took my car the first time, and I know his first name was Dan. I have an issue starting the car sometimes, so I had it checked, and the mechanic said there is nothing wrong with it. He said it might be you who's starting the car. I've been driving my car for three years without any issues, so I took the owner's word for it and drove away. Two laters i had to try three time before i started the car and it was about 3;30 when i drove in and talked to Dan Friedman, he said there is nothing he can do as it is friday and everybody is going home and i told him to please can i leave the car and you can check it in the morning and let me know. He replied, "No, I mentioned to him I have surgery on Monday and I need the car to drop off at the hospital and back. You know what he said?" (Then comes when you are done with your surgery). I approached a charming gentleman at the next booth and explained my situation, requesting supervision. He immediately offered to check my car without any hesitation. Meanwhile, I spoke with the supervisor, a charming gentleman, and he said, "No problem, we will keep your car and let you know in the morning." This is considered a good service. Sergio Ramirez goes well beyond to help me. Thank you, Sergio, and of course, the supervisor, whose name I unfortunately forgot. The next day Sergio called and said your car is ready. The battery issue has been resolved, and I'm really appreciative of them. More

All the folks at Lexus Woodland Hills were absolutely wonderful—friendly, helpful, and full of positive energy. But a special shout-out goes to Ms. Anahita from the sales department. With her spot-on adv wonderful—friendly, helpful, and full of positive energy. But a special shout-out goes to Ms. Anahita from the sales department. With her spot-on advice, warm patience, and charm, she guided us so smoothly that we ended up driving home in a gorgeous Lexus NX 350h—a car so luxurious and comfortable, it practically thanks you for sitting in it. Thank you, Ms. Anahita, for turning car shopping into something we actually enjoyed! 🚗✨ More