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Lexus of Woodland Hills

Woodland Hills, CA

Overview
Reviews
4.9
697 Reviews
Call Dealership (855) 646-0101
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21701 Ventura Boulevard

Woodland Hills, CA

91364

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Showing 697 reviews

December 20, 2024

Working with Sherry Mak is always a pleasure. She is always very fair and knowledgeable and easy to work with. More

by rbergman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherry Mak
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December 07, 2024

All in all they are great to deal with. I did bring my certified car in for its first service and asked some questions that I found while printing out the service history of this car. It w More

by jeaco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ly Do
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December 05, 2024

Hector Lopez-Perez is always helpful. Never try to push sales.Always keeps inform about the progress of the work. More

by upenvora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Lopez
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Dec 06, 2024 -

Lexus of Woodland Hills responded

Thanks for the fantastic review! We’re thrilled to hear that Hector’s helpful approach and communication have made a positive impact. Our team is dedicated to providing the best experience, and your feedback means a lot. Looking forward to continuing to serve you! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

December 02, 2024

Working with Kami was amazing. She found the car I wanted and was able to transfer it to the dealership for me. Kami made the whole process easy and enjoyable. I love my car and re More

by aloma4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kami Steppes
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Dec 03, 2024 -

Lexus of Woodland Hills responded

Aloma, we’re thrilled to hear about your fantastic experience with Kami! It's great to know she made the car-buying process enjoyable for you. Enjoy your new Lexus, and thanks for recommending us! Your satisfaction means the world to us. Regards, Sean Fortier General Manager sfortier@lexusofwh.com

November 29, 2024

I had a great time working with Kami at Lexus of Woodland Hills. They had the car I wanted which was great, since I had previously tried to work with two other dealerships and did not think those encounters More

by golfduffer50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zavier Hill, Kami Steppes
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Dec 03, 2024 -

Lexus of Woodland Hills responded

We're thrilled to hear you had a great experience with Kami and our team. It's our goal to provide excellent service and help you find the right car. We appreciate your feedback and look forward to assisting you again in the future! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

November 25, 2024

They did a great job analyzing the cars needs and attending to the repairs in a timely manner. More

by Homesbychris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherry Mak, Nancy Alba
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Nov 26, 2024 -

Lexus of Woodland Hills responded

Thanks, Chris! We're thrilled to hear you were satisfied with our analysis and timely repairs. Your feedback motivates us to keep delivering great service. We appreciate your support! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

November 20, 2024

My my service technician takes excellent care of me and my Lexus. I feel so blessed to work with and and Lexus of Woodland Hills. More

by Sallyv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ly Do
Report | Print
Nov 21, 2024 -

Lexus of Woodland Hills responded

Thank you, Sally! We're thrilled to hear that your service technician is providing you with excellent care for your Lexus. Your satisfaction means the world to us, and we appreciate your kind words about Lexus of Woodland Hills! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

November 18, 2024

Best customer service. I have a closer dealer near me but always drive to Woodland Hills. Farah is awesome. More

by Grammy
Service Communication
Recommend Dealer
Yes
Employees Worked With
Farah
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Nov 19, 2024 -

Lexus of Woodland Hills responded

Thanks, Grammy! We’re thrilled to hear you had a great experience with us and that Farah made such a positive impression. Your loyalty means a lot, and we look forward to seeing you again in Woodland Hills! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

November 15, 2024

Great customer services and don’t feel pressure on getting extra features that I don’t really need More

by RuthCarlos
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kami Steppes
Report | Print
Nov 18, 2024 -

Lexus of Woodland Hills responded

We’re thrilled to hear you had a great experience with our customer service. We believe in helping our customers find what truly suits their needs without any pressure. Your feedback means a lot to us! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

November 04, 2024

Easy and quick. No hassles. No back and forth just gets to a proper deal and your out the door. 2 hours More

by larusso83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yelena , Kami Steppes
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Nov 05, 2024 -

Lexus of Woodland Hills responded

We’re thrilled to hear you had a smooth and efficient experience. Our team is dedicated to making the process as hassle-free as possible. We appreciate your feedback and look forward to serving you again! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

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