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Lexus of Winter Park

Winter Park, FL

3.9
1,362 Reviews

305 North Semoran Blvd

Winter Park, FL

32792

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1,362 Reviews of Lexus of Winter Park

December 16, 2016

Service is Second to None! Caitlin is absolutely wonderful. She is very personable and knowledgeable. Caitlin is a Gold Star Employee for Lexus. Thank you for your excellent ser More

by Tom1763
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caitlin Pope
Dec 16, 2016 -

Lexus of Winter Park responded

Thank you so much for your very kind review. I am very pleased to hear your kind words regarding Caitlin. She is dedicated to her customers and is always ready to exceed expectations. Thank you for being a loyal Lexus of Orlando customer and we look forward to serving you again. Have a wonderful holiday season! Best, Rachel Webb | Guest Relations Director | Lexus of Orlando

December 16, 2016

Dominic Crocetta excellence Dominic Crocetta.has to be the best in the service business. Dominic's communications skills are at the top. His follow up was timely and superb. A More

by Steve
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic Crocetta
Dec 19, 2016 -

Lexus of Winter Park responded

Thank you so much for sharing your positive experience with Dominic at Lexus of Orlando. I am very pleased to hear he creates an excellent experience for you. He is very dedicated to our guests and shows that each day. Thank you for choosing Lexus of Orlando and we look very forward to working with you again. Best, Rachel Webb | Guest Relations Director | Lexus of Orlando.

December 12, 2016

Exceptional Service Ascar was professional and pleasant while handling a problem my wife and I thought would take a considerable amount of time. Instead he was able to e More

by janlarson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ascar J Joseph
Dec 16, 2016 -

Lexus of Winter Park responded

We are so happy to hear that your experience in our dealership working with Ascar was so exceptional! Thank you for choosing Lexus of Orlando and we look forward to having you back in the dealership soon! Sincerely, Rachel Webb | Guest Relations Director | Lexus of Orlando

December 11, 2016

Hunters December to remember- 1st car shopping Charles Ream thank you so much for all your help with helping our son search for his first car. We appreciated you being so patient More

by wittholt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Ream
Dec 16, 2016 -

Lexus of Winter Park responded

We are so happy that you have chosen to share your wonderful experience! Thank you so much for choosing our store for Hunter's new Lexus! We are pleased to hear your experience with Charles was so pleasant. We look forward to having you back in the dealership soon! Have a wonderful holiday season! Sincerely, Rachel Webb | Guest Relations Director | Lexus of Orlando

December 07, 2016

Best Advisor I have been requesting Mr. Wayne Kerr as my advisor every time I take my Lexus in for service. Mr. Kerr is very professional and knowledgeable . He More

by Kerina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Kerr
Dec 16, 2016 -

Lexus of Winter Park responded

Thanks for your awesome review! I'm very happy to hear that Wayne was a great help to you. He takes pride in his customer service and always makes sure our guests know everything that is going on! We strive to provide World Class Service, and we're pleased that this was the case for you! Please let us know if there's anything else we can do for you. Best, Rachel Webb | Guest Relations Director | Lexus of Orlando |

December 06, 2016

A new battery for Christmas! Not what I had in mind! But when my 2006 Lexus 330 was a little slow to start a few times in the last several days, I called Dominic, my service advis More

by lagee1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic Crocetta
Dec 16, 2016 -

Lexus of Winter Park responded

We are so happy that you have chosen to share your wonderful experience and Dominic helped turn a frustrating situation around for you. We are honored he has earned your loyalty to Lexus vehicles and Lexus of Orlando. Have a wonderful holiday season and we look forward to serving you again. Best, Rachel Webb | Guest Relations Director | Lexus of Orlando

December 06, 2016

He treats us like family Well all my wife and i can say is that Lexus is very well represented with the professionalism that Dominic provides to his customers!! Dominic is More

by Graciela002
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic Crocetta
Dec 16, 2016 -

Lexus of Winter Park responded

Thank you for sharing these very kind words regarding your experience with Dominic at our dealership. We are proud to have him on our team and appreciate his professionalism each day. Thank you for choosing Lexus of Orlando and have a wonderful holiday season. Best, Rachel Webb | Guest Relations Director | Lexus of Orlando

November 26, 2016

Employees Make The Company Page did a great job of getting me to the buying point in an efficient manner. He had put together a price plan before I arrived and with minor tweaki More

by kentoyota
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Page Quintana
Dec 16, 2016 -

Lexus of Winter Park responded

Thank you so much for sharing you very kind feedback. We strive to insure each guest receives World Class Service and it appears Page helped you experience just that. Congratulations on your new vehicle and we wish you a very happy holiday season. Please let us know if we can help you with any future vehicle needs. Best, Rachel Webb | Guest Relations Director | Lexus of Orlando

November 19, 2016

Dominic deserves a promotion to Director of Service. Living in Maine during the summer I have choices of Lexus dealerships to choose from. I always wait for our return to Ocala to make an appointment w More

by Marc Lippa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service technician 268?- see Dominic for technicians correct name & id #, Dominic Crocetta
Dec 16, 2016 -

Lexus of Winter Park responded

Mr. Lippa, thank you so much for this very kind review. We are honored to hear you have such a high opinion of Dominic's professionalism and our dealership. Thank you for your loyalty as well. We look forward to serving you again and wish you a very happy holiday season! Best, Rachel Webb | Guest Relations Director | Lexus of Orlando

November 14, 2016

Awesome experience i have purchased 5 new cars from this Lexus dealer and this by far was the best purchasing experience I have ever had anywhere. Charles Ream did an ou More

by Linda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Ream
Nov 16, 2016 -

Lexus of Winter Park responded

Linda, we are so happy that you have chosen to share your awesome experience! Thank you so much for choosing our store for your 5th new Lexus!! We love to hear about such loyal Lexus customers, and are pleased to hear your experience with Charles was outstanding. We believe "he's a keeper" as well. Thank you again for choosing Lexus of Orlando and we all look forward to serving you again. Sincerely, Rachel Webb | Guest Relations Director | Lexus of Orlando

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