Lexus of Winter Park

When I took my RX 350 in for its first service in December 2020, Charles was my consultant. He could not have been more helpful. I was scheduled for service and detailing, and he explained the proc December 2020, Charles was my consultant. He could not have been more helpful. I was scheduled for service and detailing, and he explained the process and approximate timeline. He went out of his way to be helpful and accommodating and was very pleasant to work with. In the short time I have dealt with Lexus of Winter Park through their sales and service team, I have been most impressed and extremely satisfied. It's such a pleasure to deal with a professional level team! More

Everyone I came in contact with was friendly and professional. Joel and Hee are amazing and an asset to this brand as well. They truly understand and embrace the pursuit of perfection. When the rest professional. Joel and Hee are amazing and an asset to this brand as well. They truly understand and embrace the pursuit of perfection. When the rest of my family moves here in January, they will also become a customer because of this experience. More

Jacob was the best!, Very professional, cordial, upbeat and made sure all my questions were answered. Great addition to the Lexus of Winter Park team! and made sure all my questions were answered. Great addition to the Lexus of Winter Park team! More

I had a fantastic experience working with Lexus of Winter Park. I was buying from out of state and they went above and beyond to make the process seamless and comfortable. Robert Calupca sent me many detaile Park. I was buying from out of state and they went above and beyond to make the process seamless and comfortable. Robert Calupca sent me many detailed pictures and answered all of my questions, and took time to go over all the settings of my vehicle. Gabriella did a fantastic job of getting my trade-in assessed and working behind the scenes to get the deal going. Chanlin also went above and beyond to get all of my paperwork in before I arrived so that it would be a quick and easy process, and went out of his way to get information for me. Overall, it was a fantastic experience and I highly recommend this dealership! More

Hee was EXTREMELY HELPFUL and replied to my questions without trying to pressure me into a quick sale. What a pleasant surprise. THANK YOU SO MUCH !!! without trying to pressure me into a quick sale. What a pleasant surprise. THANK YOU SO MUCH !!! More

Charles - is breath of fresh air. He is cordial, kind and caring. His attention to detail and product knowledge is top drawer. From the moment we met Charles to the day he drove over 40 miles to deliver our caring. His attention to detail and product knowledge is top drawer. From the moment we met Charles to the day he drove over 40 miles to deliver our new car Charles made our car buying experience a customer experience to remember and cheer about. It is rare to meet a young man with so much to offer and so kind in his demeanour. He has the potential to rise to the premier class of trusted advisors... a small class of excellence. Well done Charles! And a word about William Fogleman - Outstanding Internet Salesman. Will won the deal for us from the get go from the moment he followed up on our email inquiry with attention to detail and excellent follow through. Will's fast, responsive and forthright. Will handled all our questions well and made the pricing issues go away...he closed the deal with a perfect handoff to Charles and now we know why. Well done you made our car dreams come true! Your Canadian Friends - Todd and Susan. More

Charles drove from Winter Park to the Mall @Millenia to pick me up in my new car. On the trip back he went over every detail of the car. Made sure I understood everything, and made me feel super comfortab pick me up in my new car. On the trip back he went over every detail of the car. Made sure I understood everything, and made me feel super comfortable. Great dude - I’m glad he’s my rep! More

Charles is a great communicator and courteous person. I was so refreshed to be able to have a non-sales conversation about what I wanted and how he could help. Excellent people skills and very user friendl was so refreshed to be able to have a non-sales conversation about what I wanted and how he could help. Excellent people skills and very user friendly sales process! Gigi got me started with her kind informative service and Mark in finance made the finishing process very seamless. Joel was extremely helpful as well with transparency and full disclosures. But the glue that held the whole process together is Charles! Great person and top notch representative of what you expect at a Lexus luxury dealership! I am very happy and impressed by the Lexus experience! :-) Thank you Charles! More

Very nice and helpful salesman He explained to me how to use the new car and help me to set up the Lexus app on my phone use the new car and help me to set up the Lexus app on my phone More

Lorraine and Charles were truly amazing. This was my third Lexus from them and as always everything was top notch all around. Thank you very much third Lexus from them and as always everything was top notch all around. Thank you very much More