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Lexus of Winter Park

Winter Park, FL

3.9
1,362 Reviews

305 North Semoran Blvd

Winter Park, FL

32792

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1,362 Reviews of Lexus of Winter Park

April 03, 2014

*********OUTSTANDING EXPERIENCE !!!!! ********** I would like to share my experience for those who are in a search of a new vehicle . A friend of mine told me about Lexus of Orlando and what a great More

by Neilco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime (sales) and Daniel Drew (BM), Vaneet Nagar, Robert King
April 01, 2014

First time Lexus buyer I have purchased many cars over the years and this was by far the most pleasant car buying experience ever. Lee was so knowledgable and professional More

by ladygrady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert King
March 31, 2014

I recently bought a 2014 IS 350F from Lexus Of Orlando. I must say I was impressed by the quality of service pre-sale and post-sale. I think it is the first time, I received phone calls after buying a car an More

by Trochero
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
March 31, 2014

I purchased my brand new, new to the market, Lexus HS 250h from Lexus of Orlando 4 and a half years ago and have had the pleasure, since then to work with Steve Persaud as my Service Advisor. With absolu More

by nzufari
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Persaud
March 28, 2014

Jorge Laucirica was the perfect sales person for me! He was gracious and knowledgeable making the transition of buying our first Lexus a enjoyable experience! More

by caryla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert King, Jorge Laucirica
March 26, 2014

This was my first visit to Lexus of Orlando since I am a first time Lexus owner. I must say that I was VERY impressed with this facility and the customer service provided by Mr. Lawrence Ellis. I was blow More

by markeo123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 01, 2014 -

Lexus of Winter Park responded

What an inspiring review to read. Thank you for taking the time to share your story with us. Our staff is committed to providing excellent customer service and that includes going above and beyond for our customers. After reading your review, it is apparent Lawrence and the rest of the team did just that and took exceptional care of you. We certainly hope to see you again soon. Until then, you can keep up to date on all of our latest dealership news by liking and following us on Facebook and Twitter. Warm regards, Rachel Webb Guest Relations Director Lexus of Orlando 800-317-3641

March 25, 2014

I had the pleasure of meeting Victor Oquendo in December 2013 when I had to take my Lexus Rx350 for a minor problem at Lexus of Orlando. The turn around time for fixing my vehicle was excellent. He guarante More

by LadymacDarling
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Oquendo
Mar 26, 2014 -

Lexus of Winter Park responded

Thank you for confirming that your Service Advisor Victor Oquendo & his Team have provided you with our World Class Service! It is our goal to ensure that each guest knows our commitment to their satisfaction as a Lexus owner! On behalf of Team Lexus of Orlando, we sincerely appreciate your patronage and look forward to providing you with quality services in the future. Rachel Webb Guest Relations Director Lexus of Orlando 245 Driggs Dr. Winter Park, FL 32792 800-317-3641 407-672-1402 Fax RWebb@lexusoforlando.com http://www.lexusoforlando.com

Mar 26, 2014 -

Lexus of Winter Park responded

March 19, 2014

I took my 2013 Lexus RX350 to Lexus of Orlando to have it service, the service advisor I worked with is Mr. Wayne Kerr, he treated me with the utmost respect, he was very informative and he demonstrated a lo More

by pmcfarlane
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Wayne Kerr, Wayne Kerr
Mar 20, 2014 -

Lexus of Winter Park responded

Thank you for this wonderful review of our dealership, Ena! At Lexus of Orlando, we are committed to make your service visit as comfortable and relaxed as possible, and we are happy to know that our service team ensured you received first class customer service while working with us. I will be sure to pass along your praises to Wayne! He will thrilled to know how much you enjoyed your experience with him. Thank you for trusting our dealership with your servicing needs and we proudly welcome you to the family. We appreciate your business and look forward to having the opportunity to work with you again in the future! Best, Rachel Webb Guest Relations Director Lexus of Orlando 800-317-3641

March 17, 2014

Larry was very helpful and professional. He communicated with me more than most service reps. He made me feel like my vehicle issues was more to him as it was to me. More

by anthonyjones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 17, 2014 -

Lexus of Winter Park responded

Anthony, I'm glad that you had a pleasant time with Larry. I know that Larry will have the same to say about working with you! Thank you for letting us know about your experience. Be sure to contact us if any further problems arise. Also, be sure to connect with us on Facebook and Twitter to stay informed about the latest deals and events. Rachel Webb Guest Relations Director

March 10, 2014

I enjoy coming to this dealership's service department, the personnel are very friendly and courteous. I will definitely return for service and get my executive car wash, they do a great job. More

by Panama12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Sinker
Mar 12, 2014 -

Lexus of Winter Park responded

Thank you for taking time to share your very positive comments regarding your recent vehicle servicing at Lexus of Orlando and we are so glad to know that you "enjoy" coming in. Your Service Advisor, Kevin Sinker, and all of us sincerely appreciate your continued patronage, and look forward to always providing you with our "World Class Service." Rachel Webb Guest Relations Director Lexus of Orlando 245 Driggs Dr. Winter Park, FL 32792 800-317-3641 407-672-1402 Fax RWebb@lexusoforlando.com http://www.lexusoforlando.com

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