224 Reviews of Lexus of Wilmington - Service Center
Friendly reception, convenient processing, super smart and efficient service person who took my personal schedule as no 1 to accommodate. She was absolutely terrific and efficient service person who took my personal schedule as no 1 to accommodate. She was absolutely terrific More
Koons provides excellent customer service consistently which is why I remain a loyal customer. Bravo! which is why I remain a loyal customer. Bravo! More
I brought my car in for a 20,000 check. I asked to have a loaner car, however when I arrived there was not one available. I worked with George who went over and beyond to help me, however I asked to have a loaner car, however when I arrived there was not one available. I worked with George who went over and beyond to help me, however. I would have appreciated being given my options before arriving., so I could have plan my day. I ended up having a courteously car take me to my office. More
Danielle Steven's was my Service Advisor. Danielle was very professional and knowledgeable. She answered all my questions and explained ,in detail ,so there were no surprises on the work be Danielle was very professional and knowledgeable. She answered all my questions and explained ,in detail ,so there were no surprises on the work being accomplished and the approximate costs. She kept me informed through the entire process. I would recommend Koons Lexus of Wilmington. More
Danielle Stevens (your Service Advisor) is a great representation of Koons Lexus hospitality. She has excellent customer service skills & very knowledgeable regarding her job responsibilities. What a representation of Koons Lexus hospitality. She has excellent customer service skills & very knowledgeable regarding her job responsibilities. What a pleasure she was to have as my service advisor. More