Lexus of Wilmington - Service Center

Rob Payson has been my service advisor for years and always takes great care of me. always takes great care of me. More

Can’t thank Lexus of Wilmington enough for such a great sales experience! Nate Bowers went above and beyond to make sure that my needs were met and my questions answered! Thank you, I will be bringing frie sales experience! Nate Bowers went above and beyond to make sure that my needs were met and my questions answered! Thank you, I will be bringing friends and family to this establishment for years to come! More

We were having our car serviced and were on a very tight time schedule. There was a delay, so we spoke with the service manager (Joe Sweitzer) about our issue, and without hesitation, he arranged to have ou time schedule. There was a delay, so we spoke with the service manager (Joe Sweitzer) about our issue, and without hesitation, he arranged to have our car serviced immediately. He listened intently, was personable, showed empathy and took immediate steps to correct our issue. Joe is the epitome of an excellent manager that truly cares about his customers which elevates Lexus Wilmington to an elite level, More

Well run and organized business! Will do business again Sales and Service. Service Director is very knowledgeable along with his service team. Will do business again Sales and Service. Service Director is very knowledgeable along with his service team. More

Reliable employees that are punctual and polite. A very clean dealership and organized as well. A very clean dealership and organized as well. More

I have been buying and servicing my cars at Lexus of Wilmington for over 10 years. Rob Payson is my go to service advisor because he always takes such great care of me! Wilmington for over 10 years. Rob Payson is my go to service advisor because he always takes such great care of me! More

Joe Sweitzer was responsive and helpful in helping me assess service needs and get established with Lexus of Wilmington. The positive experience continued in working with Danielle Stevens, Service Advis assess service needs and get established with Lexus of Wilmington. The positive experience continued in working with Danielle Stevens, Service Advisor, and Joey, Driver....customer service that far, far exceeded expectations! Gail More

Great salesperson. Always going that extra mile to help you with the product and making the process a pure enjoyable experience. Would recommend him to anyone as their Always going that extra mile to help you with the product and making the process a pure enjoyable experience. Would recommend him to anyone as their salesperson. Great dealership to deal with and a top notch salesperson also. Keep up the great work More

Joe consistently goes above and beyond to ensure his customers receive a best in class customer experience. Thank you for all you do! customers receive a best in class customer experience. Thank you for all you do! More

Very professional dealership,very knowledgeable people I’m dealing with every time I schedule a service visit. I’m dealing with every time I schedule a service visit. More