Lexus of Wilmington - Service Center

Service and detailing My Lexus was due for a 30,000 mile service visit. I decided to have the car detailed as well. I was extremely please with both the service and the d My Lexus was due for a 30,000 mile service visit. I decided to have the car detailed as well. I was extremely please with both the service and the detailing. My car is in top running condition and looks like new. Jazz was my service contact and he was extremely courteous and helpful throughout this process. I left Koons Lexus a very happy customer! More

on time -- on price! efficient service Well done - completely satisfied. Met immediately and prearranged repairs noted upon arrival. Pleased that the went through a standard check list t Well done - completely satisfied. Met immediately and prearranged repairs noted upon arrival. Pleased that the went through a standard check list to insure overall good condition.Condition of car upon departure was excellent. More

Excellent Service Provided by Jazz I want to give an outstanding acknowledgement to Jazz in the service center. Our 430 LS is a pride and joy for our family, and we aim to take care of I want to give an outstanding acknowledgement to Jazz in the service center. Our 430 LS is a pride and joy for our family, and we aim to take care of it with the best service. We are very loyal to the Lexus brand, and the service provided by Jazz only extended that. We will be providing our business to him in the future. He provided attention to detail and extreme product knowledge. He was sensitive to budget and price along with winning us over as long term customers. I was extremely satisfied with his worth ethic and customer experience provided to us. Thank you, Jazz! More

great service with great people The people are always friendly and helpful and the service is excellent. The waiting area is also pleasant making waiting for the car a nice experienc The people are always friendly and helpful and the service is excellent. The waiting area is also pleasant making waiting for the car a nice experience. More

Excellent service under time estimate at Top Exus Dealer You may find the Lexus brand in many locations. You will not discover a better dealership than Koons in Wilmington: comfortable facility, informed sa You may find the Lexus brand in many locations. You will not discover a better dealership than Koons in Wilmington: comfortable facility, informed sales and service staff, and the ability to keep a schedule. Not only the public areas but the service bays are immaculate. More

Excellent service. My car was picked up at my place of employment for an oil change. The gentleman who took my car back for service was very friendly and polite. He de My car was picked up at my place of employment for an oil change. The gentleman who took my car back for service was very friendly and polite. He delivered my car back to my place of employment in a timely fashion. Thank you!! More

sales and service I scheduled a detail and AC service and was treated very well. They gave me a loaner which enabled me to demonstrate it to my wife and resulted in our I scheduled a detail and AC service and was treated very well. They gave me a loaner which enabled me to demonstrate it to my wife and resulted in our purchasing a 2015 RX. The staff at the Previously owned were top shelf and made buying a pleasant experience. I would definitely recommend them to all. More

Top Shelf Lexus Dealership Koon's Lexus of Wilmington, DE is always courteous, efficient and friendly! Have never had to wait long for standard oil change and can always get a Koon's Lexus of Wilmington, DE is always courteous, efficient and friendly! Have never had to wait long for standard oil change and can always get a loaner car if needed. Highly recommend. More

20000 mi scheduled serice. Promptly scheduled service on short notice. Conducted service review quickly and efficiently. Was advised approx one and one half hours and met th Promptly scheduled service on short notice. Conducted service review quickly and efficiently. Was advised approx one and one half hours and met that estimate. Very well satisfied. DMCummings More