247 Reviews of Lexus of Wilmington - Service Center
As usual over the last 18years George Shaer goes above and beyond. He is professional , friendly, courteous, and shows you and explains everything so you can understand. He is considerate of your concerns and beyond. He is professional , friendly, courteous, and shows you and explains everything so you can understand. He is considerate of your concerns and needs. More
Danielle Stevens is an outstanding employee that makes sure the customer receives the service they expect. She keeps you current on the progress of the service. Employees like Danielle are the reason I d sure the customer receives the service they expect. She keeps you current on the progress of the service. Employees like Danielle are the reason I do business with Koons. More
Best check-up ever! Took my car in for the 75,000 check at an agreed on price and often the rep appears with the bad news (he does seem sorry-to-tell you) and you end u Took my car in for the 75,000 check at an agreed on price and often the rep appears with the bad news (he does seem sorry-to-tell you) and you end up with an $800 bill…well, that didn’t happen! Best check-up ever! More
After bringing my vehicle in I did not speak to one of your technicians about the service I was there for I went straight to the coffee machine at the city near about a couple in hours I realize I didn’t your technicians about the service I was there for I went straight to the coffee machine at the city near about a couple in hours I realize I didn’t see the technician I spoke with the technician and they service my vehicle right away and I was totally satisfied the mistake being on my part now speak with the technician having a coffee and sitting in the waiting area I think my experience Was great More
I am very pleased with the service I received from Koons Lexus. Sean Bigham explained everything I needed to do and the things that could wait until my next service appointment. My car was picked up and r Lexus. Sean Bigham explained everything I needed to do and the things that could wait until my next service appointment. My car was picked up and returned clean and working like new. I only have one small complaint, the loan was not clean. I would definitely recommend Koons Lexus. More