Lexus of Wilmington - Service Center

Very helpful, informed. Helped understand the problem. Helped getting work completed in a timely fashion. Helped understand the problem. Helped getting work completed in a timely fashion. More

Everyone at Koons is always pleasant and professional. All work was done on a timely basis. All work was done on a timely basis. More

This dealership is by far the best place I’ve ever had the pleasure of purchasing my 2 most recent vehicles from Hotti,I call him. Kyle was top notch and very professional with great enthusiasm during my the pleasure of purchasing my 2 most recent vehicles from Hotti,I call him. Kyle was top notch and very professional with great enthusiasm during my most recent visit.He was most certainly knowledgeable in his trade and happy with helping me in the service department.Joe was also very nice and personable as are most of the guys there. Leigh and Tatti have always been extremely gracious and take the time out of their very busy days to stop and make sure my needs have always been met. While there during my purchases on Christmas Eve and every time I come in for services, they make me feel like part of their Lexus family and a princess who just walked through their doors. And when I leave there,I feel like a million dollars. All in all the majority of my experiences with Lexus of Wilmington has been above Excellence. Thank you for all for going above and beyond my expectations,Bridgetta Messina More

They are doing best to make sure you are happy and you are safe on the road are safe on the road More

Wouldn’t buy my car anywhere else. Service department is great as is sales. The best dealership I have ever bought a car from Service department is great as is sales. The best dealership I have ever bought a car from More

Good service, Good Care, Great experience. See you in a few months. I have 2 lexus GS-350 and an LS-500 See you in a few months. I have 2 lexus GS-350 and an LS-500 More

Courteous, pleasant helpful staff. (George) Work done, car returned in timely manner with no problems (George) Work done, car returned in timely manner with no problems More

The dealership provides Great service, friendly staff. Feel confident that they will always put the customer first Feel confident that they will always put the customer first More

Professional efficient and effective very good follow up and willingness to go the extra mile to accommodate you 🏎 and willingness to go the extra mile to accommodate you 🏎 More

Everything went well. I was pleased with the service. It was well carried out and convenient. I was pleased with the service. It was well carried out and convenient. More