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Lexus of Wilmington - Service Center

Wilmington, DE

4.8
247 Reviews
Call Service Center (302) 295-8474

247 Reviews of Lexus of Wilmington - Service Center

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August 31, 2024

Desafortunadamente nuestra persona que nos vendió el carro estaba ocupado pero Anthony nos ayudó a hacer un appointment de servicio por nuestra guagua. More

by Nene R
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Anthony Esquivel
Report | Print
August 29, 2024

Manager has been trying hard to communicate to lexus corporate about issue with car. However, no solution has yet to be provided More

by gholob
Recommend Dealer
Yes
Employees Worked With
Joe Sweitzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 28, 2024

Came in for my plate tags, Anthony E helped me put my front and back plate on. More

by Jessi Robins
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Anthony Esquivel
Report | Print
August 21, 2024

Rob was great in helping me have my Lexus serviced. I bought the extra warranty coverage and the service is top notch! I live almost 90 minutes away from Wilmington, but they pick up my car and deliv More

by Bonnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darryl
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August 14, 2024

I’m always satisfied with Lexus of Wilmington. They have been friendly and courteous, good service. The dealership is also very clean . More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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August 13, 2024

Rob Payson has been servicing both of my cars for years. Couldn't be happier! More

by garrettwd3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Payson
Report | Print
August 12, 2024

Rob was my service advisor and he’s been nothing short of communicative and great! 10/10 customer service and experience More

by drode1513
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
Report | Print
August 11, 2024

Rob Payson has been my service advisor for a long time. I trust him to let me know what my car needs. I would not take my car to anyone else. More

by Lilmattw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Payson
Report | Print
August 04, 2024

Both my husband and I bring our vehicles to Rob Payson at Lexus of Wilmington; we wouldn't have it any other way. It's funny, before I brought my new vehicle from Lexus of Wilmington, I didn't go to sales, More

by Cheryl Stigars-Ashe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Payson
Report | Print
Aug 05, 2024 -

Lexus of Wilmington responded

Cheryl, we're delighted to hear that Rob has earned your trust and continues to provide excellent service at Lexus of Wilmington. Thanks for sharing your experience with us!

July 31, 2024

The dealership is clean, personel polite and courteous and service department is knowledgeable and experienced. Rob Payson has been our service specialist for 9 years. I trust what Rob says. He is the maj More

by LVGIROLAMI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Payson
Report | Print
Jul 31, 2024 -

Lexus of Wilmington responded

Thank you for sharing your experience! We're delighted to hear that Rob and the team at Lexus of Wilmington have consistently provided excellent service over the years. We appreciate your trust and loyalty!

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