Lexus of Wilmington - Service Center

Best service, ROB was great service advisor to work with took care of my Lexus took care of my Lexus More

Rob Payson is the most outstanding car service professional I have ever met. Efficient. Knowledgeable. Courteous extremely easy to work with Rob‘s high level of customer service is a primary reaso professional I have ever met. Efficient. Knowledgeable. Courteous extremely easy to work with Rob‘s high level of customer service is a primary reason I just purchased my third vehicle from Lexus of Wilmington. Mark Reardon More

We had a great experience with Leo. He was extremely informative and kind to work with. Highly recommend He was extremely informative and kind to work with. Highly recommend More

Troy made us very comfortable during the purchasing process. He went above and beyond addressing our concerns process. He went above and beyond addressing our concerns More

The staff is always courteous and polite at this dealership. The location is comfortable to sit and relax if you’re waiting on your vehicle. The service is always good and they fix any issues. dealership. The location is comfortable to sit and relax if you’re waiting on your vehicle. The service is always good and they fix any issues. More

Excellent service and Professioalnal always considered with the Problems that concerns you and your ve with the Problems that concerns you and your ve More

Rob Payson is my trusted service manager! ! He is Personable, responsive and an overall great guy. ! He is Personable, responsive and an overall great guy. More

If you are looking for a dealership that treats you like family, then Lexus of Wilmington is the place for you. If you are looking for a service representative that specializes in knowing the right products family, then Lexus of Wilmington is the place for you. If you are looking for a service representative that specializes in knowing the right products and services for your Lexus then Rob Payson is your guy! Friendly, honest and just an all around great person Rob is an asset to this dealership. More

Rob Payson is the absolute best. He always make sure my car is up to Lexus standards. He has been my service guy since I bought my third Lexus in 2018.He is always there and helpful, He always make sure my car is up to Lexus standards. He has been my service guy since I bought my third Lexus in 2018.He is always there and helpful, I really appreciate him. Myrtle Braxton More

Rob is the best, always there and always helpful. My 2014 ES looks and runs like new in large part due to the excellent of his service management. My 2014 ES looks and runs like new in large part due to the excellent of his service management. More