Lexus of Wilmington

We bought out second car from this dealership. The car delivery was delayed (not the dealer's fault)-I was given a courtesy car to drive. Thank you John! delivery was delayed (not the dealer's fault)-I was given a courtesy car to drive. Thank you John! More

We have owned ten (10) Lexus and have had them serviced at dealerships in Arizona, Delaware, Florida and Oklahoma. Not only does Koons Lexus of Wilmington provide the best service and the most attention, b at dealerships in Arizona, Delaware, Florida and Oklahoma. Not only does Koons Lexus of Wilmington provide the best service and the most attention, but also they do that while constrained by an obsolete building that limits their room to store vehicles. That one limitation will soon be eliminated when they complete their rebuilding, which will improve the customer experience even further. More

Service is outstanding at kOons Lexus of Wilmington. From the moment I walk into this dealership, I am treated with the utmost respect and a feeling like I am the only individual at the dealership. This is m the moment I walk into this dealership, I am treated with the utmost respect and a feeling like I am the only individual at the dealership. This is my fifth purchase from Koons and what keeps me coming back time and time again is the great service and the wonderful employees standing begin the Lexus philosophy. More

The Koons Lexus of Wilmington team was excellent. I purchased a 2008 Lexus IS 250 at the end of last year. They had such competitive pricing that my husband and I drove from northern Virginia to purch purchased a 2008 Lexus IS 250 at the end of last year. They had such competitive pricing that my husband and I drove from northern Virginia to purchase the car. The car was in "like new" condition and the salesmen were so efficient that I left with the car that day. Thanks Koon's Lexus of Wilmington for the great car buying experience! More

John Skehan did an excellent job of selling us our car. He was most patient with me and did a lot of research to find us the car we wanted. He got a wonderful deal for us when we finally decided on the on He was most patient with me and did a lot of research to find us the car we wanted. He got a wonderful deal for us when we finally decided on the one. John also went above and beyond when he delivered the car to us. He was an excellent salesman when showing us all of the great accessories on the car. We have already recommended John and the dealership to others. Thanks John Skehan and Koons Lexus for such a great experience. Skip and Sharon Waddington More

Went in for a regularly scheduled maintenance with additional deatailing (it needed it after 18 mos with me!).I was scheduled prompyly, offered a loaner, had an efficient drop-off, and it was finished additional deatailing (it needed it after 18 mos with me!).I was scheduled prompyly, offered a loaner, had an efficient drop-off, and it was finished before promised. George was friendly and took care of everything. My car looks and runs like new AND they took care of a little body work that I hadn't even asked about. More

I went into the dealership to get a sense of the trade-in value for my ES350 and to possibly look into trading up to an RX350. Randy was very friendly and helpful. I received good, fair value for my trade-in value for my ES350 and to possibly look into trading up to an RX350. Randy was very friendly and helpful. I received good, fair value for my trade-in and got a good deal on the RX350. It was hassle free, but I felt I received a fair deal. More

Randy O'Brien was extremely helpful showing me all the features of the ES350, spending a good hour answering all of my questions. I thought I got a great price on the Lexus and also on my trade-in. He re features of the ES350, spending a good hour answering all of my questions. I thought I got a great price on the Lexus and also on my trade-in. He returned all of my phone calls and even after I purchased the vehicle, he contacted me to make sure I was not having any problems. He even offered to help me with any of the features of which I was not familiar. More

Excellent Service, friendly, no dealer games, they gave me a competitive price. They were quick. These all made my expirience very pleasant. I have already recomended them to two of my friends. me a competitive price. They were quick. These all made my expirience very pleasant. I have already recomended them to two of my friends. More

Purchasing a new car at Koons Lexus was pleasant and easy. As a woman, I was concerned about high-pressure sales tactics. But my salesperson, John Skehan, listened to the car features and options I easy. As a woman, I was concerned about high-pressure sales tactics. But my salesperson, John Skehan, listened to the car features and options I wanted, found a match quickly, and treated me with respect throughout the process. Negotiating the sales price was painless and I was happy with the final price. The service department is excellent with a focus on customer satisfaction. I love driving my new Lexus too! More