Lexus of Wilmington

Easy Peasy !! Having searched cars on-line, I showed up at the dealership and was introduced to Doug Horst. Lucky me !!!! Doug was knowledgeable, polite, professi Having searched cars on-line, I showed up at the dealership and was introduced to Doug Horst. Lucky me !!!! Doug was knowledgeable, polite, professional and no pressure. He made my car buying experience a pleasure. More

Professional, curteous and engaging. I had an excellent experience with Koon's Lexus Dealership of Wilmington.DE. The sales representative Robert Sweet could not have been more profession I had an excellent experience with Koon's Lexus Dealership of Wilmington.DE. The sales representative Robert Sweet could not have been more professional, respectful and customer focused. He was fully engaged in offering all information and support commentary in helping us achieve our goal of leasing a new RX350. We were struck with his pleasant demeanor and answering all our questions. He went beyond the norm in focusing and insuring we had every available tool to fully understand the vehicle and the supporting cast to insure our complete satisfaction. Very pleased with this experience and recommend him highly to our friends I highlighted some of the supporting cast that made this a great experience Tom Carson More

sales and service I scheduled a detail and AC service and was treated very well. They gave me a loaner which enabled me to demonstrate it to my wife and resulted in our I scheduled a detail and AC service and was treated very well. They gave me a loaner which enabled me to demonstrate it to my wife and resulted in our purchasing a 2015 RX. The staff at the Previously owned were top shelf and made buying a pleasant experience. I would definitely recommend them to all. More

Top Shelf Lexus Dealership Koon's Lexus of Wilmington, DE is always courteous, efficient and friendly! Have never had to wait long for standard oil change and can always get a Koon's Lexus of Wilmington, DE is always courteous, efficient and friendly! Have never had to wait long for standard oil change and can always get a loaner car if needed. Highly recommend. More

20000 mi scheduled serice. Promptly scheduled service on short notice. Conducted service review quickly and efficiently. Was advised approx one and one half hours and met th Promptly scheduled service on short notice. Conducted service review quickly and efficiently. Was advised approx one and one half hours and met that estimate. Very well satisfied. DMCummings More

Excellent service Quick, efficient and excellent customer service on a problem with a Certified vehicle. One phone call and a problem with a recurrent problem with the Quick, efficient and excellent customer service on a problem with a Certified vehicle. One phone call and a problem with a recurrent problem with the passenger windshield wiper was resolved. More

Excellent 2012 RX350 Purchase Just recently purchased a certified pre-owned 2012 RX 350 white w/ Navigation. Very happy with the purchase of this car. It has been a week now. Ca Just recently purchased a certified pre-owned 2012 RX 350 white w/ Navigation. Very happy with the purchase of this car. It has been a week now. Car drives flawlessly, & smooth as silk. The hour and a half drive from PA was really worth it. Transaction went smoothly, along with the trade-in. It was pleasantly nice dealing with the staffs there. Also, got a chance to look around. All of their used cars look brand new, & prices are lower than other places. Highly recommended to anyone looking for a Lexus. More

Pleased I was very pleased with the whole process of purchasing my 2013 ES350. Service was great from all that were involved with my purchase. Leigh Encarna I was very pleased with the whole process of purchasing my 2013 ES350. Service was great from all that were involved with my purchase. Leigh Encarnacion is top rate (knowledgeable, pleasant and was very patient showing me and explaining the many computer related functions of this vehicle. More

"Honesty' We have been customers with Lexus of Wilmington for over 15 years. Our latest RX350 is our sixth Lexus SUV. Obviously, we have been well satisfied w We have been customers with Lexus of Wilmington for over 15 years. Our latest RX350 is our sixth Lexus SUV. Obviously, we have been well satisfied with our cars and service. More