Lexus of Wilmington

I was extremely pleased with this dealer. This was my first time buy a car and my experience was great. It started with a prompt response to my internet inquiry.I was given ldirections and when i arrived first time buy a car and my experience was great. It started with a prompt response to my internet inquiry.I was given ldirections and when i arrived from new jersey the receptionist greeted me with a big Smile, i felt welcomed to Koons. From there Randy obrien did a great job at explaining my process, he pulled no punches and gave me exactly what i came for.The car i purchased was in impeccable condition garage kept, clean, detailed and service report to compliment. Koons had serviced the car and gave me a list of what they did (they do that with all of their cars)I would gladly purchase from them again and i would refer my friends. THANK YOU RANDY DANNIELLE CHAMBERS 2005 Jeep Grand Cherokee More

Always a pleasure to go to this dealership, personnel is superb. Quality work always. Highly recommend Koons. Service is fast and reliable and very friendly. superb. Quality work always. Highly recommend Koons. Service is fast and reliable and very friendly. More

I had ben looking for a couple of weeks at Acura, Mercedes, Infinity, BMW, Honda, Mazda,Ford Taurus (new 2011), and Audi 2008 used cars. I was just about at the end of my rope, frustrated, tired, an Mercedes, Infinity, BMW, Honda, Mazda,Ford Taurus (new 2011), and Audi 2008 used cars. I was just about at the end of my rope, frustrated, tired, and confused comparing all these car's pricing, bells and whistles etc Ron Gibboni and Kevin in the pre-owned department of Koon's Lexus of Wilmington were an excellent team in helping me finally find the right car, at the right price, and a competivie interest rate. I am looking forward to a long and happy relationship with Lexus. In the past I have owned 5 Mitsubishi cars, and kept my last 2000 Diamante for 11 years! I am in this for the long haul, and am a loyal customer once you prove you can take good care of me! Malinda Wirosloff More

Congratulations to a great dearlership full of customer friendly staff. I will be buying my second lexus from them next year. We made a appointment to upgrade our nav and found out that we really did not t friendly staff. I will be buying my second lexus from them next year. We made a appointment to upgrade our nav and found out that we really did not too but needed to adjust our settings. Leigh took over and hour and help reexplain our system and made sure we were fully satisfied.Meanwhile the service team relaced our plate holders complimentry!!John Skeen then sat down and helped us with pricing on another Lexus.(He sold us our first).We have recommended this dearlership and have had fridns purchase from this dealership.All of us live in the Lehigh Valley area and are all very satisfied with this dealership. Thank you!!! More

I found Koons Lexus of Wilmington on the website thru Auto Trader. When I contacted them about the vehicle I was interested in they were VERY helpful. Doug Horst sent me several nice photos of the vehi Auto Trader. When I contacted them about the vehicle I was interested in they were VERY helpful. Doug Horst sent me several nice photos of the vehicle. I live in Michigan so this was a real RISK to try and buy a vehicle thru the website (site unseen - except for Doug's information and the photos). Doug assured me this vehicle was in great condition and had been very well taken care of. Doug too was taking a risk by trading in my Honda Odyssey van (sight unseen - except for MY information I gave him). Bottom line . . . we both trusted each other. I would HIGHLY RECOMMEND this dealership and DOUG HORST as your salesperson for a new or used vehicle. IT WAS WELL WORTH MY 11 HOUR DRIVE (EACH WAY) - I LOVE MY LEXUS SUV THAT I PURCHASED AT KOONS LEXUS OF WILMINGTON, DELAWARE. Margie Humes Battle Creek, MI 49017 More

We bought out second car from this dealership. The car delivery was delayed (not the dealer's fault)-I was given a courtesy car to drive. Thank you John! delivery was delayed (not the dealer's fault)-I was given a courtesy car to drive. Thank you John! More

We have owned ten (10) Lexus and have had them serviced at dealerships in Arizona, Delaware, Florida and Oklahoma. Not only does Koons Lexus of Wilmington provide the best service and the most attention, b at dealerships in Arizona, Delaware, Florida and Oklahoma. Not only does Koons Lexus of Wilmington provide the best service and the most attention, but also they do that while constrained by an obsolete building that limits their room to store vehicles. That one limitation will soon be eliminated when they complete their rebuilding, which will improve the customer experience even further. More

Service is outstanding at kOons Lexus of Wilmington. From the moment I walk into this dealership, I am treated with the utmost respect and a feeling like I am the only individual at the dealership. This is m the moment I walk into this dealership, I am treated with the utmost respect and a feeling like I am the only individual at the dealership. This is my fifth purchase from Koons and what keeps me coming back time and time again is the great service and the wonderful employees standing begin the Lexus philosophy. More

The Koons Lexus of Wilmington team was excellent. I purchased a 2008 Lexus IS 250 at the end of last year. They had such competitive pricing that my husband and I drove from northern Virginia to purch purchased a 2008 Lexus IS 250 at the end of last year. They had such competitive pricing that my husband and I drove from northern Virginia to purchase the car. The car was in "like new" condition and the salesmen were so efficient that I left with the car that day. Thanks Koon's Lexus of Wilmington for the great car buying experience! More

John Skehan did an excellent job of selling us our car. He was most patient with me and did a lot of research to find us the car we wanted. He got a wonderful deal for us when we finally decided on the on He was most patient with me and did a lot of research to find us the car we wanted. He got a wonderful deal for us when we finally decided on the one. John also went above and beyond when he delivered the car to us. He was an excellent salesman when showing us all of the great accessories on the car. We have already recommended John and the dealership to others. Thanks John Skehan and Koons Lexus for such a great experience. Skip and Sharon Waddington More