Lexus of Wilmington

Troy Mayer was incredibly helpful. He was extremely knowledgeable, helped me get a great price and made me feel at home! He was extremely knowledgeable, helped me get a great price and made me feel at home! More

We were very pleased to have Sibri as our sales associate in the purchase of our new Lexus. He provided important information during our test ride and answered all our questions. He has a very positive attit in the purchase of our new Lexus. He provided important information during our test ride and answered all our questions. He has a very positive attitude and kept our interests at the front of all our dealings. He was not high pressure and allowed both the time and space we needed. We hope Sibri has a great career in sales. He is a real asset to Lexus of Wilmington. More

I recently accompanied my twin sister to purchase her very first Lexus, and we had the absolute pleasure of working with Alexis. From the moment we walked into the dealership, Alexis made the entire expe very first Lexus, and we had the absolute pleasure of working with Alexis. From the moment we walked into the dealership, Alexis made the entire experience seamless and enjoyable. She was thorough, patient, easygoing, and most importantly, informative. Thanks to Alexis, my sister left the dealership with her dream Lexus, feeling confident and excited about her purchase. If you’re looking for a friendly car salesman who truly cares about her customers, Alexis is the one to see. I highly recommend! More

I don’t usually write reviews, but I absolutely had to share my incredible experience with Alexis! From the moment I walked into the dealership, Alexis made me feel welcome, comfortable, and truly valued share my incredible experience with Alexis! From the moment I walked into the dealership, Alexis made me feel welcome, comfortable, and truly valued as a customer. Not only is Alexis extremely knowledgeable about all the vehicles, but she also took the time to understand exactly what I was looking for — no pressure, no pushy sales tactics, just genuine care and professionalism. She listened to my needs, answered all my questions with patience, and went above and beyond to make sure I got the best deal possible. What really stood out was her transparency and honesty. She walked me through every step of the process, making sure I felt confident and informed. Even after I drove off in my new car, Alexis followed up to ensure everything was perfect. If you’re looking for someone who will treat you with kindness, look out for your best interests, and deliver exceptional service, ask for Alexis. She turned what could have been a stressful experience into an exciting and enjoyable one. I love my new car, and I have Alexis to thank for that! More

Our interaction with Kyle demonstrated that he is a crass and arrogant individual who lacks the situational awareness to be a successful sales manager. He was rather rude and made it rather difficult to l and arrogant individual who lacks the situational awareness to be a successful sales manager. He was rather rude and made it rather difficult to leave the dealership, by holding our keys. We conveyed our feelings to our sales representative and asked he pass them along to dealer management. We have not heard back from the dealership. We would not consider purchasing a vehicle from Lexus of Wilmington More

Everything went well in our transaction I am happy with my new car so far my new car so far More

Troy Mayer was an outstanding salesman when we purchased our 2025 Lexus ES 350 Ultra Luxury. Troy was keenly focused on us and he delivered quality service and customer satisfaction from the first minute w our 2025 Lexus ES 350 Ultra Luxury. Troy was keenly focused on us and he delivered quality service and customer satisfaction from the first minute we met him, throughout the sales process, during vehicle preparation, delivery and beyond. Troy was very knowledgeable about our vehicle. He provided continuous updates about the vehicle delivery date. He educated us about all the vehicle features during the test drive and final vehicle inspection. And he took only ten minutes to link our Lexus app to our vehicle, set up Apple Car Play, Lexus Drive Connect and Sirius FM Radio. Everything has worked fine since we took possession of the vehicle. Troy did everything necessary to enable us to finalize our purchase decision and ensure that we were satisfied with the vehicle. There was never any pressure to buy the car. It was a great pleasure to work with Troy. He has a very pleasant, positive, and good-natured personality which made the entire car purchase process very enjoyable. Troy is extremely competent, effective, and trustworthy. I highly recommend that future customers request Troy to be their salesman and we would gladly work with Troy if we ever purchased another Lexus vehicle. Drew Saksa was an extremely effective Sales Manager. Drew worked with us to finalize the sales price, confirm the vehicle delivery date and help us manage certain issues with the finance department. Drew was very responsive to our numerous phone calls and answered all our detailed questions. Drew always had our best interests in mind and ensured we were satisfied customers. Drew communicates in a very straight-forward, factual, manner and he is very competent, effective, and trustworthy. Lexus of Wilmington has an outstanding team with Drew Saksa and Troy Mayer being so very capable and focused on customer satisfaction. More

josh has been very professional and a delight to work with I am so happy that he answered the phone! DJ and Kyle I also worked with and they were just wonderful with I am so happy that he answered the phone! DJ and Kyle I also worked with and they were just wonderful More

Exceptional customer service from Luke Poore and Drew Saksa regarding the purchase of our Lexus. Saksa regarding the purchase of our Lexus. More

Leo is an outstanding professional who consistently demonstrates a strong work ethic and excellent communication skills. He is knowledgeable about the products and goes above and beyond to ensure custo demonstrates a strong work ethic and excellent communication skills. He is knowledgeable about the products and goes above and beyond to ensure customer satisfaction More