Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Lexus of Wilmington

Wilmington, DE

Overview
Employees
Reviews
Vehicles
4.9
937 Reviews
Contact Dealership
View Awards

2100 Pennsylvania Avenue

Wilmington, DE

19806

Directions

By Type

Showing 937 reviews

July 29, 2023

I don’t appreciate their low ball trade in tactics they tired pull. Whoever is running the place is driving it into the ground More

by Ali
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jesus Colon
Report | Print
July 27, 2023

I just leased another Lexus RX350 and was very pleased with the help Eric provided and the assistance from everyone at the dealership More

by FER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erik Ozoria, TIFFANY SCHWALBAUCH
Report | Print
Jul 28, 2023 -

Lexus of Wilmington responded

We're happy to hear that you enjoyed working with Eric and our Koons Lexus of Wilmington team during this process!

July 24, 2023

Excellent sales and service dept. Dealership is well run. Kim leads sales and Joe leads service. More

by bruno13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leigh Encarnacion, Kim Gallia, Rob Payson
Report | Print
Jul 25, 2023 -

Lexus of Wilmington responded

Thank you for the review! We appreciate your business and hope to see you again at Koons Lexus of Wilmington!

July 16, 2023

On time, delivery of work when schedule. Staff very friendly and accommodating Great service rendered from the service department More

by jimmycotton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Payson, Joe Amra
Report | Print
Jul 17, 2023 -

Lexus of Wilmington responded

Jimmy, thank you for the great review! We're glad to hear that our staff at Koons Lexus of Wilmington provided friendly and accommodating service. We appreciate your feedback and hope to see you again in the future!

July 13, 2023

Koons Lexus of Wilmington is an excellent dealership. The staff is friendly, courteous, and knowledgeable. They go out of their way to provide the best customer service they can. More

by Jack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leigh Encarnacion, Rob Payson, Drew Saksa
Report | Print
Jul 13, 2023 -

Lexus of Wilmington responded

Jack, we're over the moon to hear your kind words about Koons Lexus of Wilmington! It's always our goal to provide top-notch service. Thanks for taking a moment to share this with us!

July 11, 2023

Great dealership. Our sales person was Stacie Pugh and she was very kind and accommodating. Every individual we came in contact at Koons Lexus was kind. They were a More

by melanie.clemons
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Djibril Semega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James White
Report | Print
Jul 11, 2023 -

Lexus of Wilmington responded

Melanie, thank you for the great review! We're so glad to hear that Stacie and our team at Koons Lexus of Wilmington provided such a seamless purchase experience. Drive safely, and we hope to see you again down the road!

July 03, 2023

Top notch dealer. Our salesman was Drew Saksa. Make sure to ask for him when you contact them. The buying process went smooth and we received an exceptional level of s More

by kdkloss
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Djibril Semega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Saksa, TIFFANY SCHWALBAUCH, Drew Green
Report | Print
Jul 03, 2023 -

Lexus of Wilmington responded

Thank you for the great review! We're glad to hear that your experience at Koons Lexus of Wilmington was top notch. Our team is dedicated to providing high-quality service, and we appreciate your kind words. Drive safely, and we hope to see you again in the future!

July 02, 2023

Danielle was very informative and professional. She keep me up to date on my vehicles progress and gave thorough explanations of its service needs. I appreciate her concern for my wait time being e More

by frfjraymond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Stevens
Report | Print
Jul 03, 2023 -

Lexus of Wilmington responded

Thank you for the review! We are so glad to hear that Danielle delivered such a successful service experience. Drive safely, and we hope to see you back again at Koons Lexus of Wilmington!

July 01, 2023

Great care for car and people. I have full confidence in Koons. Highly recommend them. More

by cpkeith215
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rob Payson
Report | Print
Jul 03, 2023 -

Lexus of Wilmington responded

Thank you for the review! We appreciate the kind feedback and hope to see you again at Koons Lexus of Wilmington!

June 29, 2023

Very friendly and helpful staff. Jesus Colon my sales rep was a pleasure to work with. I would highly recommend Jesus and Koons if you are in the market for a Lexus. More

by pcavall
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jesus Colon
Report | Print
1
...
33
34
35
...
94