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Lexus of Wilmington

Wilmington, DE

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Employees
Reviews
Vehicles
4.9
937 Reviews
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2100 Pennsylvania Avenue

Wilmington, DE

19806

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Showing 937 reviews

September 03, 2023

Excellent Experience. Great, professional and a listening personality. Was very helpful and knowledgeable about the product. More

by Tony W
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melvin Dahn
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Sep 05, 2023 -

Lexus of Wilmington responded

Tony, we're glad to know you had an excellent experience at Koons Lexus of Wilmington. We pride ourselves on our knowledgeable and professional team. Thanks for the positive feedback!

September 03, 2023

Everyone at Koons Lexus in Wilmington are very customer focused and can answer any question across their complete Lexus Line. A fair trade in valve was easily negotiated too, thus a stress free process of More

by John
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kim Gallia, Elvis Gabri, DWIGHT Dean
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Sep 05, 2023 -

Lexus of Wilmington responded

John, we're delighted to know that our team at Koons Lexus of Wilmington provided you with a stress-free buying experience. Thanks for recommending us and enjoy your new Lexus!

September 01, 2023

Great vehicle service , great customer service and it’s satisfying when Lexus treats you like family ! I love getting my vehicle serviced and Rob does a great job at keeping me and my vehicle happy ! More

by rain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Payson
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Sep 05, 2023 -

Lexus of Wilmington responded

We're so glad to know you feel like family at Koons Lexus of Wilmington! Your kind words about Rob and our service team are greatly appreciated. We look forward to keeping your vehicle in top shape for many miles ahead!

August 30, 2023

Jesus was a very nice person - he worked with me until I got this best deal - would definitely send somebody has way to buy a car from him More

by Cipro1976
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Colon
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Aug 30, 2023 -

Lexus of Wilmington responded

We're so glad to know that Jesus was able to help you find the best deal at Koons Lexus of Wilmington. We appreciate your recommendation and look forward to assisting any friends or family members you send our way!

August 29, 2023

Excellent Service, will do business again. Staff was very friendly and knowledgeable. Clyde was efficient and easy to work with. Thank you, More

by clionel675
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Payson
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Aug 30, 2023 -

Lexus of Wilmington responded

We're delighted to know you had an excellent experience with our team at Koons Lexus of Wilmington, especially Clyde! We look forward to doing business with you again. Safe travels!

August 25, 2023

Darryl is a very Superb Salesman, And helped us out in everything that we needed. Can’t thank him enough. Thank you Darryl 💯 More

by rs7245
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leigh Encarnacion, DARRYL ELI NEWMAN, DWIGHT Dean
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Aug 28, 2023 -

Lexus of Wilmington responded

We're delighted to know that Darryl was able to assist you with your needs at Koons Lexus of Wilmington. Your appreciation means a lot! Enjoy the ride and thank you for choosing us!

August 25, 2023

She was very superb on handling any questions or concerns that we needed. I can’t thank her enough. Thank you 💯 More

by rs7245
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leigh Encarnacion
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Aug 28, 2023 -

Lexus of Wilmington responded

We're so glad to know that our team at Koons Lexus of Wilmington was able to address all your questions and concerns effectively. Your appreciation means a lot! Safe travels in your new vehicle.

August 05, 2023

Just had service done on my Lexus at their shop and everything was excellent. Danielle is so easy to work with and kept me updated every step of the way More

by Michael D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Stevens, Rob Payson
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Aug 07, 2023 -

Lexus of Wilmington responded

Michael, we're glad to know that Danielle and our team at Koons Lexus of Wilmington provided excellent service for your Lexus. We appreciate the positive feedback!

August 03, 2023

The experience was awesome! Very professional customer service. Andrew Saksa was incredible. Drew handled all of our needs and delivered our new Lexus to us but showed my wife More

by Rocky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Djibril Semega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim , Drew Saksa
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Aug 03, 2023 -

Lexus of Wilmington responded

Rocky, we're delighted to know that Andrew was able to provide you with such a great experience at Koons Lexus of Wilmington. We appreciate your kind words and look forward to seeing you again down the road!

July 30, 2023

Excellent service and courtesy. Kept me informed periodically about the progress on my vehicle. Car is always returned washed and vacuumed. More

by F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter
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Aug 01, 2023 -

Lexus of Wilmington responded

We're glad to know you appreciated our service at Koons Lexus of Wilmington! Keeping customers informed and returning their vehicles in top shape is part of what we do. Thanks for the positive feedback!

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