Lexus of Wilmington

Very professional dealership,very knowledgeable people I’m dealing with every time I schedule a service visit. I’m dealing with every time I schedule a service visit. More

Clyde went over and above with my service of Lexus nx300. Kept in contact with me every step explained in detail everything. Fixed a problem that was a big expense to handle. I always use Koons nx300. Kept in contact with me every step explained in detail everything. Fixed a problem that was a big expense to handle. I always use Koons Lexus for service and because professionals like Clyde I will continue to service my car there. More

All staff members were courteous and professional! This is the 4th Lexus I’ve purchased from 3 different dealerships, and KOONS, by far, is the best Lexus dealership in the tri-state area! From Darryl This is the 4th Lexus I’ve purchased from 3 different dealerships, and KOONS, by far, is the best Lexus dealership in the tri-state area! From Darryl, the salesman, to Hadi, Head of Finance, to the young gentleman who taught me how to use the technology features of this car, I was treated with the utmost respect, making me feel like the most important customer in the business! THANK YOU! More

I have been a customer with koons lexus of Wilmington DE since 2019. The service I received is above 5 stars. The people are outstanding from the manager Joe, who is approachable & welcoming. From the first since 2019. The service I received is above 5 stars. The people are outstanding from the manager Joe, who is approachable & welcoming. From the first time I met him he wasn't stand-offish. I had a conversation with him on more than just purchasing a vehicle. To Kim in financing to my sales rep Drew they are all phenomenal people & care about their clients. They have gone above & beyond in assisting my wife & I over the years with finding new vehicles. I don't even remember how many different Lexus vehicles we test drove. Drew was exceptionally helpful, taking us on the test drives & going through all the different features & options that these vehicles offer. His patients are tremendous & his knowledge of the vehicles are remarkable. Kim was spectacular when it came to the finances. Her willingness to help us get to where we were comfortable with our monthly payments was exceptionally & very much appreciated. All that said Koons Lexus Of Wilmington DE is first rate, too notch. I highly recommend using them for your next vehicle. More

My experience at Lexus on this service visit was very good. I am pleased with my experience with Mr. Grant and I appreciated his kindness and professionalism. good. I am pleased with my experience with Mr. Grant and I appreciated his kindness and professionalism. More

My rep was awesome. . Very knowledgeable and patience. This is 3rd car and each time is a better experience . Very knowledgeable and patience. This is 3rd car and each time is a better experience More

A special thanks to Jesus Colon for helping us with the purchase of our Lexus.The entire staff was fantastic from start to finish.I highly recommend Koons Lexus purchase of our Lexus.The entire staff was fantastic from start to finish.I highly recommend Koons Lexus More

Very professional. Well organized. Very clean. Great customer service. Make you feel very welcome. Explained service to detail. Well organized. Very clean. Great customer service. Make you feel very welcome. Explained service to detail. More

Clyde was very professional. Although I was 20 minutes early they took me right away and had my car serviced in about 1 hour. Exceptional service! Although I was 20 minutes early they took me right away and had my car serviced in about 1 hour. Exceptional service! More

Marty was excellent and communicated well. I will recommend Marty to my many friends and family. I will recommend Marty to my many friends and family. More