Lexus of Wilmington

Troy went above and beyond with my whole process of car buying, making sure I was happy throughout. He is full of great energy and you can tell he has a passion first for great customer service and I will buying, making sure I was happy throughout. He is full of great energy and you can tell he has a passion first for great customer service and I will send other family and friends to him to purchase a Lexus! More

Josh is very accommodating, kind, and extremely helpful. He ensures all questions are answered accurately and goes above and beyond to help. He ensures all questions are answered accurately and goes above and beyond to help. More

I had a pleasant experience working with Alexis. She really took the time to help me out and listened to my concerns when choosing my new vehicle. She really took the time to help me out and listened to my concerns when choosing my new vehicle. More

Rob Payson has been my service provider with Lexus for many years . He is professsiibql and accommodating of my needs many years . He is professsiibql and accommodating of my needs More

Rob is an excellent technician. He is always attentive, professional, and well versed in his job. I think that he is a great asset to Lexus family. He is always attentive, professional, and well versed in his job. I think that he is a great asset to Lexus family. More

Great employee Could not have been nicer and more profession when we leased our new 2025 Lexus RX350 this past December profession when we leased our new 2025 Lexus RX350 this past December More

Absolutely! Here's a stellar service review for a car service, keeping in mind the Exceptional Service and Expertise at Lexus of Wilmington with Robert Payson R Here's a stellar service review for a car service, keeping in mind the Exceptional Service and Expertise at Lexus of Wilmington with Robert Payson Review: I recently had my 2014 Lexus 350 serviced and I couldn't be more impressed with the level of service and expertise I received. From the moment arrived Robert was friendly, courteous, and accommodating. As always Rob was able to get me in quickly and provided a clear explanation of the services that would be performed. Rob greeted me promptly and listened attentively to my concerns. He took the time to thoroughly review and provided me with a detailed estimate of the costs involved. Throughout the process, he kept me updated on the progress of the service and answered all of my questions patiently and professionally. Rob constantly goes above and beyond to ensure that I am happy with the service I receive. They even provided me with a complimentary car wash and vacuum! I highly recommend Lexus of Wilmington to anyone looking for reliable and trustworthy car service. Just be sure to ask for Rob when you arrive! . More

Nate Bowers has been extremely professional, helpful, and patient as I have considered purchasing a new vehicle. Although, for now, I've decided to hold off on purchasing a new vehicle, Nate continues to ans patient as I have considered purchasing a new vehicle. Although, for now, I've decided to hold off on purchasing a new vehicle, Nate continues to answer any questions I have in an honest manner. Nate is a real asset to the dealership and its customers. More

Overall had a great experience with the Lexus of Wilmington. My salesman was Troy for the purchase of my lease and trade and he made it so seamless! I came in on a Wednesday night and left with a ne Wilmington. My salesman was Troy for the purchase of my lease and trade and he made it so seamless! I came in on a Wednesday night and left with a new NX 350 Thursday morning. This dealership is very friendly and the interactions made the visit all the worthwhile. DJ in finance made sure I had everything ready to go and made the process very easy. If you visit this location, Troy is your guy! More