Lexus of Wilmington

Best car buying experience I ever received from a dealership. Josh was absolutely amazing!! The customer service and the overall quality of the service was outstanding!! Everyone there was nice and h dealership. Josh was absolutely amazing!! The customer service and the overall quality of the service was outstanding!! Everyone there was nice and helpful. I will definitely recommend this place to my family and friends for a painless car buying experience!! More

Rob Payson is the most outstanding car service professional I have ever met. Efficient. Knowledgeable. Courteous extremely easy to work with Rob‘s high level of customer service is a primary reaso professional I have ever met. Efficient. Knowledgeable. Courteous extremely easy to work with Rob‘s high level of customer service is a primary reason I just purchased my third vehicle from Lexus of Wilmington. Mark Reardon More

Josh was very knowledgeable about the TX 350. Was able to answer my husband and I questions about the process and features of the car. We truly appreciate the time he took to give us valuable inf Was able to answer my husband and I questions about the process and features of the car. We truly appreciate the time he took to give us valuable information. More

During our car search experience Lexus was helpful in helping to find our dream car. Josh explained the cars features very well and making sure we were comfortable during the whole experience making sure helping to find our dream car. Josh explained the cars features very well and making sure we were comfortable during the whole experience making sure we were notified of every step along the way. More

We visited this dealership a few times in the last few years, it has always been a pleasant experience. Today we picked up a car and met Joshua Le who gave excellent service, very friendly and knowledgea years, it has always been a pleasant experience. Today we picked up a car and met Joshua Le who gave excellent service, very friendly and knowledgeable. Amazing customer skills and very polite. Please contact him when you visit Wilmington Lexus. More

We visited this dealership a few times in the last few years, it has always been a pleasant experience. Today we picked up a car and met Joshua Le who gave excellent service, very friendly and knowledgea years, it has always been a pleasant experience. Today we picked up a car and met Joshua Le who gave excellent service, very friendly and knowledgeable. Amazing customer skills and very polite. Please contact him when you visit Wilmington Lexus. More

Wilmington Lexus in Delaware is a very friendly and desirable place to shop for a car, friendly people, great customer service. Joshua La was the sales rep with brilliant customer skills, answers all q desirable place to shop for a car, friendly people, great customer service. Joshua La was the sales rep with brilliant customer skills, answers all questions with patience. Loved the vibe and environment. Drew was the finance person who really helped us get a better rate and worked with our numbers, Warm and friendly service. More

Sales Person and manager called me not less than once a day for 3 weeks, looking to help me with my request to test drive a new, limited and highly sought-after vehicle. We finally connected and made an day for 3 weeks, looking to help me with my request to test drive a new, limited and highly sought-after vehicle. We finally connected and made an appointment to test drive this car. I took a vacation day from work and drove over an hour in each direction, only to be told I can LOOK at the vehicle, and I can SIT in the vehicle, but cannot take it out for a test drive. The manager wanted to "keep the miles low" because it's a popular car. If that's truly the case, then manager should have mentioned this to me when he called to confirm the appointment. OR when sales person booked my appointment. Or when I arrived before taking a copy of my license. Many opportunities to make this right. I promptly left the dealership and bought a gorgeous Infinity today instead. Customer Service matters most in this industry. Don't waste your time here - the Lexus dealership in Cherry Hill, NJ is significantly more accommodating if you're sold on a Lexus. If not, I recommend Infinity! Volvo dealership was also overly pleasant to work with. More

Josh was great to work with. This is my first time purchasing a Lexus and Josh walked me through the whole way leaving me very confident in my purchase. Kyle was able to work wit This is my first time purchasing a Lexus and Josh walked me through the whole way leaving me very confident in my purchase. Kyle was able to work with how much I wanted on my trade in, which was very helpful. Anthony did a tremendous job going over the finances. I am very happy with the level of service at this dealership. More

Troy Mayer was incredibly helpful. He was extremely knowledgeable, helped me get a great price and made me feel at home! He was extremely knowledgeable, helped me get a great price and made me feel at home! More