Lexus of Wilmington

I had an excellent experience working with Stuart at Lexus of Wilmington. From start to finish, he was knowledgeable, patient, and genuinely focused on helping me find the right vehicle rather than just Lexus of Wilmington. From start to finish, he was knowledgeable, patient, and genuinely focused on helping me find the right vehicle rather than just making a sale. He took the time to answer every question I had and walked me through all the features without rushing. The entire process was smooth and stress-free thanks to him. If you’re looking for someone who is honest, friendly, and truly cares about customer satisfaction, I highly recommend asking for Stuart. More

Im was very happy with the low pressure i received from my salesman Martin Ervin. Its was more like talking to a old friend than a car salesman. Very impressive my salesman Martin Ervin. Its was more like talking to a old friend than a car salesman. Very impressive More

Troy m is awesome sauce! Fun & keeps me laughing that I don't realize how fast the time went. Buy from Troy, you won't regret it. Fun & keeps me laughing that I don't realize how fast the time went. Buy from Troy, you won't regret it. More

Had a great experience at Koons Lexus of Wilmington, DE! Sales Manager Andre Coleman and Sales Consultant Troy Mayer were friendly, knowledgeable, and made everything super easy. They helped me find the rig Sales Manager Andre Coleman and Sales Consultant Troy Mayer were friendly, knowledgeable, and made everything super easy. They helped me find the right car and kept the process smooth from start to finish. More

Marty was great. Patience and No pressure approach is perfect for my wife who analyzes thing before we buy. Patience and No pressure approach is perfect for my wife who analyzes thing before we buy. More

I've had some kind of a Toyta Land Cruser for 30 years. It is the car that has never let me down. My current one is an LX 470 by Lexus with 191k miles and the sun roof broke and I couldn't get it closed. It is the car that has never let me down. My current one is an LX 470 by Lexus with 191k miles and the sun roof broke and I couldn't get it closed. Because of Terrifs on parts etc. getting it fixed with new parts and labor was going to cost more than $6,200. Rob Payson of Lexus of Wilmington, working with their parts department was able to find the parts needed to get it back working for a little more than $2k. The feeling of going through a car wash with water flowing down on you like a shower is not something you want to expericnce. But now I expect the car will achieve my goal of 239,000 miles (the distance to the moon) and maintain my relationship with the old girl. Thank you Rob, you provide a service experience worthy of a great premium car. More

Incredibly knowledgable and responsive. Answered all of my questions. Really knows cars and customer service. Highly recommend! Answered all of my questions. Really knows cars and customer service. Highly recommend! More

Marty at Lexus of Wilmington was so great and gave me a car buying experience I would have never expected! I was in and out of the dealership in about 3 hours! He made sure the car I wanted to see was deta car buying experience I would have never expected! I was in and out of the dealership in about 3 hours! He made sure the car I wanted to see was detailed and ready within an hour of my inquiry. They worked with me on price and were very enjoyable to work with. I love my new car so much, they put a lot of work into it before putting it on the lot, which i greatly appreciate! They showed me all of the updates and work that was done to make sure I was sold a safe and well kept vehicle. Thank you Marty!! More

“I’d like to extend my sincere thanks to Troy M for his excellent assistance during my BMW purchase. Your professionalism and attention to detail made the experience smooth and enjoyable. excellent assistance during my BMW purchase. Your professionalism and attention to detail made the experience smooth and enjoyable. More