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Lexus of Wilmington

Wilmington, DE

4.9
993 Reviews
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2100 Pennsylvania Avenue

Wilmington, DE

19806

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Showing 993 reviews

July 31, 2024

Rob Payson has been my services advisor for some time now. I'm proud to say Mr. Payson has demonstrated true exception professional services. I trust Mr. Payson with providing me with outstanding custom More

by rrjam2it
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Sweitzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Lexus of Wilmington responded

Thank you for sharing such a glowing review! We're delighted to hear that Rob consistently provides exceptional service at Lexus of Wilmington. Your trust and satisfaction mean the world to us, and we'll be sure to pass along your kind words.

July 31, 2024

I always enjoy coming to Lexus of Wilmington. The service department is the best. Everyone is so friendly and my service professional who is Rob Payson is absolutely the best. He will make sure More

by Myrtle Braxton51$
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Sweitzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Ozoria
Jul 31, 2024 -

Lexus of Wilmington responded

Myrtle, we're delighted to hear that Rob and our service team at Lexus of Wilmington have taken such great care of you and your car. Thanks for the kind words!

July 31, 2024

The dealership is clean, personel polite and courteous and service department is knowledgeable and experienced. Rob Payson has been our service specialist for 9 years. I trust what Rob says. He is the maj More

by LVGIROLAMI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Payson
Jul 31, 2024 -

Lexus of Wilmington responded

Thank you for sharing your experience! We're delighted to hear that Rob and the team at Lexus of Wilmington have consistently provided excellent service over the years. We appreciate your trust and loyalty!

July 30, 2024

Troy is an asset to your company. He made the entire experience fun and low pressure. I think he said he does stand up on the weekends under the stage name T-Bone. I'd believe it, tha More

by Jo Goldstein
Recommend Dealer
Yes
Employees Worked With
Troy Mayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2024 -

Lexus of Wilmington responded

Jo, we're delighted to hear that Troy made your experience enjoyable at Lexus of Wilmington. We'll be sure to pass along your kind words and look forward to seeing you again soon!

July 30, 2024

Bought me car there and had a great experience but the best is their service department. Rob Payson is the best service advisor who has helped me with all my service needs. More

by Marylouisewahl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Payson
Jul 30, 2024 -

Lexus of Wilmington responded

Marylouise, we're delighted to hear that Rob and our service team at Lexus of Wilmington have taken such great care of you. Thanks for sharing your positive experience!

July 30, 2024

Rob Payson in the service department is the best. He always remembers my name and treats me like family. He explains things in terms I can understand More

by val01961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Payson
Jul 30, 2024 -

Lexus of Wilmington responded

Thank you for sharing your experience! We're delighted to hear that Rob in the service department at Lexus of Wilmington makes you feel like family and provides clear explanations. We appreciate your feedback!

July 30, 2024

They take care of my 22 LC convertible baby, well, like a baby. Mr. Payson goes out of his way to accommodate us. More

by Esmasmacho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Payson
Jul 30, 2024 -

Lexus of Wilmington responded

We're delighted to hear that Mr. Payson and the team at Lexus of Wilmington are taking such great care of your 22 LC convertible! Thanks for sharing your experience with us!

July 29, 2024

Came to ask questions about Lexus brand and Anthony E helped me on my visit. Come ask for him if you stop in. More

by Rose
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Anthony Esquivel
Jul 29, 2024 -

Lexus of Wilmington responded

Thanks for stopping by Lexus of Wilmington! We're glad Anthony was able to assist you with your questions. Feel free to reach out if you need anything else!

July 29, 2024

Lexus of Wilmington give the best deals in Lexus! Anthony help me get good deal! More

by Cai
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Anthony Esquivel
Jul 29, 2024 -

Lexus of Wilmington responded

Cai, we really appreciate you taking the time to leave Anthony and Lexus of Wilmington this awesome review, thank you!

July 28, 2024

One of the best salesmen I’ve ever worked with! I loved working with Chris to find my new car. He went above and beyond to ensure I received the car with the exact specifications that I wanted. Chr More

by Gina
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Palomeque
Jul 29, 2024 -

Lexus of Wilmington responded

Gina, we're delighted to hear that Chris provided such exceptional service at Lexus of Wilmington. Thank you for the glowing recommendation and enjoy your new car!

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