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Lexus of Wilmington
Wilmington, DE
937 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 937 reviews
July 25, 2024
Lexus of Wilmington has a great inventory and Troy Meyer was so helpful in listening to what I'm looking for and answering all my questions. was so helpful in listening to what I'm looking for and answering all my questions. More
by kim.gomes1
Employees Worked With
July 25, 2024
Dealership was good and very busy on a Saturday. Nate Bowers stepped forward as a new rep and did a great job. He spent time with me determining what I wanted and what model was best. Discussed fina Nate Bowers stepped forward as a new rep and did a great job. He spent time with me determining what I wanted and what model was best. Discussed finances with integrity and stayed within my requests for the purchase. Good place and good staff and I even had my own AI tech to walk me through all the new gadgets on my vehicle! More
by Freya
July 25, 2024
Can’t thank Lexus of Wilmington enough for such a great sales experience! Nate Bowers went above and beyond to make sure that my needs were met and my questions answered! Thank you, I will be bringing frie sales experience! Nate Bowers went above and beyond to make sure that my needs were met and my questions answered! Thank you, I will be bringing friends and family to this establishment for years to come! More
by justin.bowens12
Employees Worked With
July 25, 2024
Came in with my boyfriend to purchase a used ES 350. Anthony Esquivel was the salesman who helped us with his purchase and answered all of my BF many many questions. Will definitely recommend Anthony fo Anthony Esquivel was the salesman who helped us with his purchase and answered all of my BF many many questions. Will definitely recommend Anthony for help if you stop in. More
by D Zhou
Employees Worked With
Anthony Esquivel
July 25, 2024
Came in to ask about the new GX 550. Did not have the color I liked, understandable because of the very high demand, but I know who I'm going to when they have more. Anthony E was the sa Did not have the color I liked, understandable because of the very high demand, but I know who I'm going to when they have more. Anthony E was the salesman who helped me with checking out the stock and gave me a run down of the trims. Very good kid and very polite. More
by Mich Amiri
Employees Worked With
Anthony Esquivel
July 25, 2024
Purchased my is350 from Anthony, I couldn’t be happier with the process and the knowledge my sales person had. Will return when I need a car again. with the process and the knowledge my sales person had. Will return when I need a car again. More
by MivecDava
Employees Worked With
Anthony Esquivel
July 25, 2024
Was driving by the dealership when I saw some new 2024 LX outside on the side of the dealership. Came in and was welcomed by Anthony E. He helped me answer the questions about the LX and took me for a test d outside on the side of the dealership. Came in and was welcomed by Anthony E. He helped me answer the questions about the LX and took me for a test drive. Although I did not like the color that was in stock but was informed more are on the way. Waiting to hear back from Anthony when more are on the ground. More
by Mary M Brown
Employees Worked With
Anthony Esquivel
July 24, 2024
Took car in for first oil change July 09,2024 at 11:00 appointed time. I leave dealership at 1:25 PM with no detail service record of what was done on car. I emailed service manager for a copy that I rece appointed time. I leave dealership at 1:25 PM with no detail service record of what was done on car. I emailed service manager for a copy that I received. Faye called me about my experience and said someone will get back with me with my concern. Well, that never happened and chances of that happening, is like me winning the mega million lottery. My initial experience was not a good one. Salesman placed the wrong order for car we wanted. Manager then corrected the order and had to wait for another two months for car. Waited 05 months to have car register in my name. Went through two temp tags during the process. Mistakes after mistakes. No one took responsibility for bad service. The only reason I went to this dealership because there is none other in Delaware. I will do my best to avoid this place. More
by vince1557
July 23, 2024
Darren was great to work with! ! He went over and above to help get the deal done. ! He went over and above to help get the deal done. More
by Thomas.smith1
July 21, 2024
This dealership is fantastic! Jason Souders was wonderful to buy a car from the absolute best recommend him 100%!! Very patient and kind made the whole experience an absolute ple Jason Souders was wonderful to buy a car from the absolute best recommend him 100%!! Very patient and kind made the whole experience an absolute pleasure and quick and painless ..top notch service! More
by Julie
