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Lexus of Wilmington

Wilmington, DE

4.9
991 Reviews
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2100 Pennsylvania Avenue

Wilmington, DE

19806

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Showing 991 reviews

August 13, 2024

Rob Payson has been servicing both of my cars for years. Couldn't be happier! More

by garrettwd3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Payson
August 12, 2024

Rob was my service advisor and he’s been nothing short of communicative and great! 10/10 customer service and experience More

by drode1513
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
August 11, 2024

Rob Payson has been my service advisor for a long time. I trust him to let me know what my car needs. I would not take my car to anyone else. More

by Lilmattw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Payson
August 10, 2024

Darren was extra helpful, informative, and easy to work with. Kept us up-to-date on the car status, mad the whole process easy. More

by Atv244
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darren Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Rivera
August 10, 2024

Great dealership experience. They honored the deal made over phone and everything worked out fine. More

by nevalpatel27
Recommend Dealer
Yes
Employees Worked With
Darren Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2024

My salesperson, Tiffany was professional, mannerly and represented Lexus of Wilmington with perfection! She made my buying experience easy and smooth. Due to her professionalism, I will recommend all of m More

by brenda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Mwaniki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Schwalbauch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Lexus of Wilmington responded

Thank you for sharing your positive experience with Tiffany and Drew at Lexus of Wilmington! We're delighted to hear that they made your car-buying process smooth and enjoyable. We appreciate the recommendations and look forward to serving you again in the future!

August 04, 2024

Both my husband and I bring our vehicles to Rob Payson at Lexus of Wilmington; we wouldn't have it any other way. It's funny, before I brought my new vehicle from Lexus of Wilmington, I didn't go to sales, More

by Cheryl Stigars-Ashe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Payson
Aug 05, 2024 -

Lexus of Wilmington responded

Cheryl, we're delighted to hear that Rob has earned your trust and continues to provide excellent service at Lexus of Wilmington. Thanks for sharing your experience with us!

August 04, 2024

Wonderful, welcoming experience at this dealership, from the time you enter the dealership till the time you leave. More

by sharperw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darren Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Newton Njungwa
Aug 05, 2024 -

Lexus of Wilmington responded

Thank you for sharing your positive experience with us! We're delighted to hear that our team at Lexus of Wilmington made you feel welcome from start to finish. Enjoy your new ride!

August 03, 2024

Darren went above and beyond to make my experience a good one. Personable and sincere. Great follow up and communication. Couldn't ask for better! More

by daniel.hess13
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Darren Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Lexus of Wilmington responded

Daniel, we're delighted to hear that Darren provided such excellent service at Lexus of Wilmington. Thanks for sharing your positive experience!

August 01, 2024

Chris is very personable and down-to-earth. From the start he went above and beyond to assist both my girlfriend and I in our search for new vehicles. He always puts the customers first and fee More

by Victor Cai
Recommend Dealer
Yes
Employees Worked With
Chris Palomeque
Aug 01, 2024 -

Lexus of Wilmington responded

Victor, we're delighted to hear that Chris provided such exceptional service at Lexus of Wilmington. Thanks for sharing your positive experience and recommendation!

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