Lexus of Wilmington

BUYERS BEWARE - SALES (Luke Poore) WILL SAY AND PROMISE ANYTHING TO GET YOU TO COME IN, ONLY FOR THE MANAGER (Drew Saksa) TO DENY EVERYTHING. Good job on losing a $60,000 sale with 6% APR financed over $2, ANYTHING TO GET YOU TO COME IN, ONLY FOR THE MANAGER (Drew Saksa) TO DENY EVERYTHING. Good job on losing a $60,000 sale with 6% APR financed over $2,000. Luke Poore swears up and down on a $2000 discount on MSRP if we come in. Once you ask to see the numbers, the manager Drew Saksa came back and said NO. They will do and say anything just for you to come in and waste your time. We will take our business to Lexus of Chester Springs who will honor the $2000 discount. Good luck with your end of year sales targets, business must be booming if you are calling me 3+ times a day. For a Lexus dealer, this is some shady treatment for a client looking at a $60k SUV. Hope it was worth it. More

Our experience today with troy mayer at lexus of Wilmington was top shelf !! He was so helpful getting my mother in law exactly the car she wanted and delivered and just a pleasure of a car buying e Wilmington was top shelf !! He was so helpful getting my mother in law exactly the car she wanted and delivered and just a pleasure of a car buying experience and will definitely recommend and buy from him and lexus of wilm again More

Troy, Andrew and Drew did a great job getting us into 2025 Lexus ES350. Got us to the finish line line! Thank you 2025 Lexus ES350. Got us to the finish line line! Thank you More

Troy, Andrew and Drew went out of their way to provide awesome service to my husband and I on a rainy Saturday afternoon. They worked with us within our monetary comfort and were knowledgeable on their pr awesome service to my husband and I on a rainy Saturday afternoon. They worked with us within our monetary comfort and were knowledgeable on their products. They expedited the sale and trade in smoothly. Definitely recommend. More

J. C , Andrew Saksa , and Andrew Miller were extremely helpful and professional and helpful with our purchase of a new Lexus . C , Andrew Saksa , and Andrew Miller were extremely helpful and professional and helpful with our purchase of a new Lexus . More

Service Dept. Rob Payson goes above and beyond expectations every single time my car needed service. He has kept my Lexus on the road for 12 years. It looks & driv Rob Payson goes above and beyond expectations every single time my car needed service. He has kept my Lexus on the road for 12 years. It looks & drives like a new car thanks to Rob! More

Rob Payson always takes good care of me and my car. He provides excellent customer service and always give me good information as to what my car needs and why. Having your car serviced is never fun, bu He provides excellent customer service and always give me good information as to what my car needs and why. Having your car serviced is never fun, but he makes the experience easy and enjoyable. More

Troy is the best! Found the exact car I was looking for and stayed in touch for the entire process. Excellent communication! Troy has followed up every step of the way Found the exact car I was looking for and stayed in touch for the entire process. Excellent communication! Troy has followed up every step of the way. Definitely recommend asking for Troy when purchasing your next car! You won’t be disappointed! More

Went to look at the new GX550. Sat down with a sales rep and they tacked a 10k “market adjustment” price onto the MSRP of the vehicle. No other Lexus dealer was doing that! We walk Sat down with a sales rep and they tacked a 10k “market adjustment” price onto the MSRP of the vehicle. No other Lexus dealer was doing that! We walked out! A week later the dealership called back to say they are not doing market adjustments on the GX. I told them too late for us because we drove up the street and purchased a new BMW X5! Left a bad taste in our mouthes since we are already an owner of a Lexus! More

JC and Andrew Miller were great! Helped me get the best deal on my new RX and had a great experience working with JC. Look forward to working with him again. Helped me get the best deal on my new RX and had a great experience working with JC. Look forward to working with him again. More