Lexus of West Kendall
Miami, FL
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Fantastic!! They know how to please you. We contacted the dealer through the internet. Gil was very helpful and we just had to go to the dealer to sign papers. We will be back to lease our da We contacted the dealer through the internet. Gil was very helpful and we just had to go to the dealer to sign papers. We will be back to lease our daughter's car there. Great experience. More
A real Professional Leo knows how to listen to his clients and deliver what they want. Thanks for a great experience buying this car. My only request would be better coff Leo knows how to listen to his clients and deliver what they want. Thanks for a great experience buying this car. My only request would be better coffee, a Keruig would be great. More
Excellent and knowledgeable Leo provided an outstanding service on our visit to Lexus. He was clear, concise, and to the point, providing accurate information, and was able to el Leo provided an outstanding service on our visit to Lexus. He was clear, concise, and to the point, providing accurate information, and was able to elaborate in detail on all the questions we asked regarding the vehicles we were interested in. This is our second Lexus purchased at this dealership, and we plan to continue using their services in the future. More
Horrible! I got a call from Carlos Brazil Friday at 6pm 9/18/15. He told me there was someone looking to buy my 2015 Mazda 6 and that they didn't have any to se I got a call from Carlos Brazil Friday at 6pm 9/18/15. He told me there was someone looking to buy my 2015 Mazda 6 and that they didn't have any to sell to his customer and that if I was interested selling it to them and get a Lexus. I got an appraisal from Lexus of Kendall and then went to this dealership thinking that they were going to give a a better appraisal because someone wanted the car and that is what that guy Carlos had told me over the phone. I drove over 10 miles to meet this liar at 8:30pm and was told that the car was worth the same Lexus of Kendall had told me 2 hours before. When I told them that they lied about having a buyer for my car they said that the person who handles that had left for the day. Ridiculous! They came back with a 48 month lease and a crazyy $639 a month with 10,000 miles for a Leased $40,000 car. It took Lexus of kendall 20 minutes to tell me that it was not a good idea to trade it in but these liars told me over the phone that they had a buyer when it was all a lie. I still love the brand and their cars but I will never buy a car from this dealership or recommend anyone to go there. They want to make you waste time, gas and lie to you just to have you pass by and give you a crazy amount on a lease. DO NOT WASTE YOUR TIME GOING TO THIS DEALERSHIP! More
Lexus of West Kendall Made it Happen! Went into the dealership thinking I was simply going to return my lease or end up purchasing it. Wasn't considering leasing a new one but was open to Went into the dealership thinking I was simply going to return my lease or end up purchasing it. Wasn't considering leasing a new one but was open to the possibility. I met with Ernie and Ralph who reviewed my options and provided great recommendations based on my situation. I ended up turning in my lease and leasing a new Lexus IS250, I'm extremely happy with it. Ernie went out of his way to ensure the process ran smoothly and that we were taken care of the entire way. I will certainly recommend Ernie and Lexus of West Kendall. Classy and Amazing service. More
Leo, excellent Sales Manager Buying our new Lexus at Lexus of West Kendall with Leo has been the best car buying experience I have had. Leo worked hard to get us the car we wanted Buying our new Lexus at Lexus of West Kendall with Leo has been the best car buying experience I have had. Leo worked hard to get us the car we wanted with the price that we were willing to Lease. I highly recommend this dealership and definitely recommend Leo as the Sales Manager to ask for. More
Lease from Leo Had an excellent experience. After a long and grueling experience at North Miami , Pines and JM . It seems like Leo is the only sales person in south Had an excellent experience. After a long and grueling experience at North Miami , Pines and JM . It seems like Leo is the only sales person in south Florida to help me with my lease return . He got me some equity out of my lease and put me in a New car in less than an hour and half. He's a big star wars fan . You can tell this kid is going places. Larry Leon was outstanding as well . Never had a better experience at a dealer .ive been buying Bmw all my life . Now we're on team Lexus . More
Awesome My sales man Leo was great had an answer to every single question and made every effort to get me the car I wanted at the best reasonable price with g My sales man Leo was great had an answer to every single question and made every effort to get me the car I wanted at the best reasonable price with great customer service More
Great experience I walked into the Lexus dealership to return a lease and started off with a horrible experience with one of the employees. Leo stepped and saved the d I walked into the Lexus dealership to return a lease and started off with a horrible experience with one of the employees. Leo stepped and saved the day. He was an amazing person which completely turned the situation around. I had no intention to lease another Lexus without looking around first and a couple of days later, I was at the dealer with a brand new pair of keys in my hand. Great customer service and he did everything he could to help out. Thanks Leo! More
Best Dealer Experience Ever I've been to many car dealerships in the past but never have I worked with an associate as helpful as Ernie. He was the 1st associate to introduce him I've been to many car dealerships in the past but never have I worked with an associate as helpful as Ernie. He was the 1st associate to introduce himself while I was walking the sales floor and took me right away to see models of the car I was looking for. I have never leased before but Ernie took the time to explain the benefits of leasing over financing and did not hesitate to run the numbers for both, so I can see the options in front of me. He was extremely informative and not pushy at all and allowed me to to make my own decisions based off what he provided. He really gave the feeling that he was working with my best interests in mind as opposed to other dealerships that just want to get the sale. The entire process from walking in to leaving with my new car was extremely quick thanks to Ernie and lasted no more than 3 hours, again comparing to other dealerships that can take up to 8 hours. Everything was explained to me in detail and Ernie personally took the time to get into my new car and explain all the features to me. The overall experience was the best I've had and I look forward to doing additional business in the future. More