Lexus of West Kendall

Nice people to work with Very nice showroom and while there were some problems. Rico worked them out to my satisfaction I would consider buying again from your dealerships Very nice showroom and while there were some problems. Rico worked them out to my satisfaction I would consider buying again from your dealerships Thank you. More

Amazing!!!! So nice!! Friendly family like staff. I came in for a vehicle for work and came out with the right car!! The manager and salesperson gave me special care and made me feel like I was part I came in for a vehicle for work and came out with the right car!! The manager and salesperson gave me special care and made me feel like I was part of the team. Like I am "team Lexus of West Kendal". Trini Lora was very helpful! She filled my tank with gas and even put my tag and helped with personal items. Thank you and thank you Rigoberto Pita!! Best manager!! More

Greatest Car Buying Experience I've Ever Had I cannot begin to say what an incredible buying experience I had at Lexus of West Kendall. Leo was the salesperson who helped me and was a class act. I cannot begin to say what an incredible buying experience I had at Lexus of West Kendall. Leo was the salesperson who helped me and was a class act. Exactly what you'd expect from a company like Lexus. He was knowledgeable, friendly, and helped see to it that I got the car I really wanted. Ralph, the manager, also provided his assistance and is a class act, too! I love my Lexus and will recommend this dealership to anyone looking to buy a quality vehicle. More

Amazing Leo, Eddie and Ralph have done An amazing job walking me throughout the whole process. His attention to detail and costumer satisfaction made the tran Leo, Eddie and Ralph have done An amazing job walking me throughout the whole process. His attention to detail and costumer satisfaction made the transaction absolutely superve. More

Fast and easy Leo was very helpful and not pushy. The purchase was as straight to the point as can be. Wide selection of vehicles available, to match your specific Leo was very helpful and not pushy. The purchase was as straight to the point as can be. Wide selection of vehicles available, to match your specific needs. Thank you More

Best car experience ever!! I went to a few other dealerships before ending up at Lexus at West Kendall. I was going through a hard time trying to find the car that best suits me I went to a few other dealerships before ending up at Lexus at West Kendall. I was going through a hard time trying to find the car that best suits me, along with the car I can afford. Leo, was absolutely wonderful! I told him what I was looking for and he made it happen! It was the fastest, easiest and most enjoyable car experience ever. I would definitely recommend Leo to all my family and friends. Thank you so much for my car! I'm absolutely in love with it! More

Best experience purchasing a vehicle I told Leo what i was looking for and he delivered! No problems, no hassle and a quick and smooth process. This is the second vehicle I purchase throu I told Leo what i was looking for and he delivered! No problems, no hassle and a quick and smooth process. This is the second vehicle I purchase through Leo with no issues. Highly Recommended! More

Great experience I would like to say that I hadn't bought a new car in quite a few years. I know this can be an stressful experience, but the decision to go to Lexus o I would like to say that I hadn't bought a new car in quite a few years. I know this can be an stressful experience, but the decision to go to Lexus of Kendall was a smart one. I was referred to Leo Sorzano by a co-worker who went to school with him, and unfortunately when I first visited the dealer, he was not in, so they got someone else to help me that day. I wasn't very happy with the whole deal, and left empty handed. I came back the following day and requested to talk with Leo again, and this time he was there to help me, and to make a long story short, I left the place driving my new Lexus. Leo was very enthusiast from the beginning. A really nice and professional sales person, who knows exactly what to do to make a deal go through. I would recommend anyone looking to buy a Lexus to go and visit Leo Sorzano, he will make everything he can to help you, and most likely you will leave Lexus of Kendall driving your new car. More

Horrible, Unprofessional, and Rude! I went in to look at the new 2016 RX last week. The man that showed us the cars was very nice at first. I really liked a Black Lexus RX with a Beige I I went in to look at the new 2016 RX last week. The man that showed us the cars was very nice at first. I really liked a Black Lexus RX with a Beige Interior which he was able to find. We asked him to run the numbers for a lease for the RX and we waited while he went to go "see what he could do". After waiting for an entire hour, he did not return with any numbers. I finally tried to see where he went and he said that "these things take a while". After waiting for another hour, he finally came back with a piece of paper in his hand. I let him know that we had another appointment we were already late for since this had taken so long and to please just show me the numbers we asked for. He then said "If you're leaving why should I show you any numbers?" I was so upset at this point by the audacity that this person had. If you work for a luxury brand, you need to treat your clients better than this. We had a second appointment we were late for and told him about at the very beginning. Not only did we never receive a prize for a Lexus RX lease, but he told us to just leave because he was not going to give us any numbers if we were leaving. Finally, we went to BMW and I purchased a 2016 X5. To be fully honest, I was already sold on the Lexus RX before I got the dealership and was ready to lease the SUV and only interested in the Lexus RX. This was the perfect example of a really great product completely destroyed by horrible customer service. More

Lost with words These days owning a car isn't easy , but it feels as if you drive off with a new car you'll gain confidence to working for it . Leo was professional, These days owning a car isn't easy , but it feels as if you drive off with a new car you'll gain confidence to working for it . Leo was professional, extremely nice and understood all my needs . I was upfron with him about certain situations and he made it happen , approved and now driving a new ct lexus hybird . Humbled and excited to have met Leo and the quickness of this process . More