Lexus of West Kendall

Wonderful staff I am always pleased with the efforts of your staff. From Jacob Shaunfield,,Alex Alfonso and Chris at the loaner department they couldn’t be more Profe I am always pleased with the efforts of your staff. From Jacob Shaunfield,,Alex Alfonso and Chris at the loaner department they couldn’t be more Professional. Thanks to you all More

Best LEXUS dealership ! On my 6th LEXUS and I wouldn't drive any other car. Best experience and great customer service ...12 years later and will keeping trading for another On my 6th LEXUS and I wouldn't drive any other car. Best experience and great customer service ...12 years later and will keeping trading for another great LEXUS. More

New lexus lease Just leased a nx 300 my sales man was johel alvarez and my finance guy was george garcia, great experience very good people and amazing service Just leased a nx 300 my sales man was johel alvarez and my finance guy was george garcia, great experience very good people and amazing service More

Very great service Very fast and great service. I showed up and he was quick, clear and willing to help. He never applied any pressure to purchase anything and were very Very fast and great service. I showed up and he was quick, clear and willing to help. He never applied any pressure to purchase anything and were very informative. I am extremely appreciative of the service that you provided to us. More

New lease of Nx300 Thank you to Johel Alvarez For making all posible for me to lease my new Lexus NX 300, I love my new Lexus if you are looking for a new Lexus go to Le Thank you to Johel Alvarez For making all posible for me to lease my new Lexus NX 300, I love my new Lexus if you are looking for a new Lexus go to Lexus of West Kendall and ask for Johel Alvarez he will help you . I am so Happy with my new Lexus More

A+ Dealer Todo exelente la atención la preocupación el vendedor exelente y al igual q todos en el centro nos fuimos muy complaciodos y recomendamos Lexus de wes Todo exelente la atención la preocupación el vendedor exelente y al igual q todos en el centro nos fuimos muy complaciodos y recomendamos Lexus de west Kendall como el mejor deller More

Excellent I am a Lexus fan and I love the services that I always receive I am very please with the service .Jacob is very friendly and informative I am a Lexus fan and I love the services that I always receive I am very please with the service .Jacob is very friendly and informative More

Professional efficient service Mario my service was very redo dive to my needs and answered all questions quickly. A true pleasurable experienced by this service center. Will return Mario my service was very redo dive to my needs and answered all questions quickly. A true pleasurable experienced by this service center. Will return More

Service is not up to Lexus standards Brought in my vehicle could not find the problem sent me home or probably because a water leak detection does not pay that much so the technician did Brought in my vehicle could not find the problem sent me home or probably because a water leak detection does not pay that much so the technician did not want to do the job. Brought in the vehicle a second time could not find the problem. Put my foot down . Oh sir we’ll do our best to find the problem . Shouldn’t you have done that in the first place ? Is this Lexus? I probably get better service at a Hyundai dealership. Do you think my time is not valuable? Oh and did I mention they found MOLD in my car. So because they didn’t do their due a proper assessment the first time my 6yrold son and I have been breathing in Mold for the last couple of months.Their stories are inconsistent and they have no integrity. Turned in my loaner vehicle which had some concerns. Spoke to Ana who walked the vehicle with me and said I was only responsible for the door closed out my ticket then called me a couple days after saying I owe over $2000 to paint a bumper. I said I’m not responsible for the bumper and to speak to your manager an email me. Later that day a claim is filed with my insurance without my permission. Is this how we treat our customers? This is my 7th and last Lexus purchase I have recommended many friends and family members to Lexus but will no longer be recommending the Lexus brand . I will also take my story to social media to warn people about the integrity of Lexus of West Kendall. More

Excellent customer service. Was given an estimate of 3 hours for the services needed. We were given free shuttle services to explore the surrounding area while we waited. Called Was given an estimate of 3 hours for the services needed. We were given free shuttle services to explore the surrounding area while we waited. Called back in just an hour. Lived the blazing fast services and professionalism provided to us! More