Lexus of West Kendall

Eddie is the BEST! After having a terrible experience at another Lexus dealership we went to West Kendall Lexus with some trepidation. Eddie, from the moment he shook o After having a terrible experience at another Lexus dealership we went to West Kendall Lexus with some trepidation. Eddie, from the moment he shook our hands was, without question, the best car salesmen we've ever dealt with. He was patient and knowledgeable, without being pushy or aggressive. We would recommend him highly to anyone. He made buying a car a very pleasurable experience. Tony Martinez in Finance was also a pleasure to work with. Alex Alvarez, who helped explain the car and all the bells and whistles was also very patient. Overall, a most pleasant experience. More

Best car buying experience I have to say dealing with a salesman and going to a dealer was dreadful for me, till I went to Kendall Lexus. My salesman Alberto Vazquez made my car I have to say dealing with a salesman and going to a dealer was dreadful for me, till I went to Kendall Lexus. My salesman Alberto Vazquez made my car buying experience hassle free. I didn't feel uncomfortable or pressured. I felt at ease and highlighly recommend him! Trini the lady that helped me in finance was also great! I promise you will be happy if you visit them. They have a customer for life! More

Good service The service was good and timely. We were in and out in no time with a loaner. Eduardo Diaz kept us informed. We had an opportunity to chat with Alex A The service was good and timely. We were in and out in no time with a loaner. Eduardo Diaz kept us informed. We had an opportunity to chat with Alex Alvarez. Roland D. Ellis More

New Lexus Luis H helped us out and took the time with us. Had helped from both the finance manager and sales manager. Overall great experience with the staff. Luis H helped us out and took the time with us. Had helped from both the finance manager and sales manager. Overall great experience with the staff. More

Great I did my research found a price and Lexus of West Kendall was able to meet the price and the sales associate was very professional... I did my research found a price and Lexus of West Kendall was able to meet the price and the sales associate was very professional... More

Great service and turnaround time Fastest ever and like new pricing format - my gripe before was cost of service.... for what was I paying for exactly now it’s more clear Fastest ever and like new pricing format - my gripe before was cost of service.... for what was I paying for exactly now it’s more clear More

Excellent Salesman was great has also called mr to see if everything I'd ok. But only downside is length of time my credit is excellent my downpayment large I t Salesman was great has also called mr to see if everything I'd ok. But only downside is length of time my credit is excellent my downpayment large I think delay was getting from signing to financing the finance guy good but getting to him excessive More

Maintenance service I like the quickness in being attended, resolve what needs to be done. Good customer service. This location has an organized way of getting the job do I like the quickness in being attended, resolve what needs to be done. Good customer service. This location has an organized way of getting the job done More

Average service experience Receiving service agent very helpful and explained very well all service my vehicle needed. Once my vehicle went to the mechanic area it took too long Receiving service agent very helpful and explained very well all service my vehicle needed. Once my vehicle went to the mechanic area it took too long to complete the maintenance. I requested a loaner car and / or shuttle and I didn’t get it. I had to stay with my wife and one yr old daughter for over 3 hours waiting. More

It was quick and good! Because The guy who was taking care of me was excellent, attentive and professional. ( I thinks is name Morio ) Definitely i will take my husband car Because The guy who was taking care of me was excellent, attentive and professional. ( I thinks is name Morio ) Definitely i will take my husband car too... More