Lexus of West Kendall

Second Lexus lease Yusef Nassall hes is amazing, very patient and provides excellent customer service. He Does not pressure you during his sales and make you feel. V Yusef Nassall hes is amazing, very patient and provides excellent customer service. He Does not pressure you during his sales and make you feel. Very comfortable. I highly recomend him. More

TED Atkinson very professional I have been working with Ted Atkinson the last three time I leased a vehicle and look forward to working with him in the future I have been working with Ted Atkinson the last three time I leased a vehicle and look forward to working with him in the future More

Excellent Service Didn’t need an appointment- came in and they took excellent care of me and provided a loaner. Lexus advisor was great- Excellent experience as always Didn’t need an appointment- came in and they took excellent care of me and provided a loaner. Lexus advisor was great- Excellent experience as always! More

Fast and Excellent Thanks for the quick turnaround. Needed the car as soon as possible and it was done before expected. Thanks again and will be back for future servic Thanks for the quick turnaround. Needed the car as soon as possible and it was done before expected. Thanks again and will be back for future service. More

My appointment was not on the system, and is not all I received a call from a lady to schedule my service, I never received confirmation and when I got to the shop I was not on the system. I went with my I received a call from a lady to schedule my service, I never received confirmation and when I got to the shop I was not on the system. I went with my baby and they made me get back in the car and drive in, my car was ready and nobody cared to let me know, I found out after almost 2 hours waiting. The cashier simply handed me the keys and my car was nowhere around, it was the last car on the top of the ramp. Thank God someone was passing by, and so my struggle with bags and a baby and offered to get the car. never had such a bad experience before at any other dealer, worst customer service! PS the baby room was a great touch, but it’s filthy! More

Great service and fair deal Cecil Silva our sakesman was great. He took good care of us and was very efficient. We will buy from this dealership again in the future Cecil Silva our sakesman was great. He took good care of us and was very efficient. We will buy from this dealership again in the future More

Customer Satisfaction Excellent, courteous, professional service provided. All expectations were met. Everything handled with patients and high ethical skills. Please ensur Excellent, courteous, professional service provided. All expectations were met. Everything handled with patients and high ethical skills. Please ensure this continue this service for customer satisfaction. Thank you. More

An awesome experience Dantony was special in all the aspects: knowledgeable about the car, polite, fast, he had everything already coordinated when I arrived so I do not h Dantony was special in all the aspects: knowledgeable about the car, polite, fast, he had everything already coordinated when I arrived so I do not have to loose time waiting.The car was ready for me to drive it and Dantony first explained all the features as an expert and answer all my questions about safety and performance of the vehicle. He offered water, coffee and did everything to make me feel confortable during the time we need to wait for the papers to be ready. We are super happy with our purchase and the process was an awesome experience. Thank you Dantony :-) More

Customer service My friend recommended me this dealership and told me to go see Eddie Abdool and he helped me very much. Great service and great experience. Best custo My friend recommended me this dealership and told me to go see Eddie Abdool and he helped me very much. Great service and great experience. Best customer service you’ll get. Definitely works with you and helps you out and is extremely honest with everything. Straight to the point. Thank you for everything. Definitely recommend More

Excellent Experience Luis Hernandez was very professional, helpful, and knowledgeable. He took the time to explain all the details of the cars and helped us with the set Luis Hernandez was very professional, helpful, and knowledgeable. He took the time to explain all the details of the cars and helped us with the set up of some of the items. Financial person was also very knowledgeable and answered all our questions. More