Lexus of West Kendall

Amazing service I came in to check out a car, the service amazing place super nice and the sales representative super good! I’m definitely recommending this place I came in to check out a car, the service amazing place super nice and the sales representative super good! I’m definitely recommending this place More

Good service Excellent customer service, specially from Eduardo (Service Advisor). He showed professionalism and knowledge. I felt really comfortable while being a Excellent customer service, specially from Eduardo (Service Advisor). He showed professionalism and knowledge. I felt really comfortable while being assisted by Eduardo Diaz. Thank you. More

Great Experience Had a great experience getting our new RX 350 thanks to Cecil Silva. Very knowledgeable and easy to work with he made the whole experience smooth. We Had a great experience getting our new RX 350 thanks to Cecil Silva. Very knowledgeable and easy to work with he made the whole experience smooth. We are very please and happy with our new car. Thank you Cecil! More

Perfection accomplished There are Advisors and then there is Jacob Shaunfield. That is the service people like to get. From start to end the experience is above and beyon There are Advisors and then there is Jacob Shaunfield. That is the service people like to get. From start to end the experience is above and beyond expectations. Really happy with the service and it’s was all done with a smile. Thanks Lexus and thanks to Jacob.. More

Excellent Esteban was extremely helpful and worked in a timely manner. The best service advisor I have experienced to date with Lexus. Definitely an asset to th Esteban was extremely helpful and worked in a timely manner. The best service advisor I have experienced to date with Lexus. Definitely an asset to the team. More

Excellent service fast and reliable service. I was served by an excellent salesman and financier. I left with the car I wanted and in the price range I had thought fast and reliable service. I was served by an excellent salesman and financier. I left with the car I wanted and in the price range I had thought More

Great service, Edgar was excellent Edgar really understood what we were in search for and helped us He’s truly an asset to the dealer. Happy with my new car Edgar really understood what we were in search for and helped us He’s truly an asset to the dealer. Happy with my new car More

Dangerously Negligent My car has only been serviced at this location. It was obvious the technicians were not diligent in their care of my car. For the almost 2 years I hav My car has only been serviced at this location. It was obvious the technicians were not diligent in their care of my car. For the almost 2 years I have driven this car, Never was I told my tires were peeling like an onion. Under those conditions, I was allowed to drive out after paying +$280 for a service. My car had never been aligned nor was I ever advised I should do so. (I was told the tires wore out because the car was not aligned). I believed it was part of the regular service appointments I took my car to and I trusted the service technicians on their work on my car. Luckily, before anything dangerous could occur I noticed and called the service Dept. Alex the service manager eventually, handled this issue as I would expect from a Lexus dealership. My tires were replaced and my car was aligned at no cost to me. Again, what I expect from a Lexus dealership, to make things right especially when it was their gross error. More

Excellent Service Esteban Munoz was extremely helpful and resolved all my vehicles issues rapidly and efficiently! He even send me an e-mail reminding me to take a phot Esteban Munoz was extremely helpful and resolved all my vehicles issues rapidly and efficiently! He even send me an e-mail reminding me to take a photo of the panel I had an issue with. He is friendly, thoughtful and a very good service advisor! More

Exceptional Experience Great Team Who responded to all my inquiries and concerns, exceeded my expectations. I am very proud of my sales representative Yurlin Cavero, made m Great Team Who responded to all my inquiries and concerns, exceeded my expectations. I am very proud of my sales representative Yurlin Cavero, made me feel very comfortable, great communication, great customer service and responded promptly to all my questions! More