Lexus of Wesley Chapel - Service Center

Jacob welcomed me as a new customer, checked me in efficiently and told me exactly what to expect and gave me a time. Escorted me to the very comfortable and well distanced waiting area. Service was c efficiently and told me exactly what to expect and gave me a time. Escorted me to the very comfortable and well distanced waiting area. Service was completed on time. Very friendly, comfortable and efficient More

Jacob was very helpful in explaining what was being done with my car. I was out of the dealership within 1 hour. The waiting area was relaxing and they really go out their way to make you feel comfortable. with my car. I was out of the dealership within 1 hour. The waiting area was relaxing and they really go out their way to make you feel comfortable. More

The service experience was excellent as usual. Service representatives were very helpful and caring.provided facilities were excellent. You can accomplish a lot while waiting. representatives were very helpful and caring.provided facilities were excellent. You can accomplish a lot while waiting. More

Outstanding dealership with service above others. Alem did a great job with his efforts and went the extra mile to get us the type of loaner car we wanted. Great service by all. did a great job with his efforts and went the extra mile to get us the type of loaner car we wanted. Great service by all. More

My experience with Forrest is very consistent and I always feel comfortable with Gus recommendations. I already had an expectation set and he meets me there every time. always feel comfortable with Gus recommendations. I already had an expectation set and he meets me there every time. More

Literally the sweetest most genuine guy there. He is my go-to service consultant. I always enjoy my experience at Lexus when he’s there. He is personable, experienced, and always does his best to work with go-to service consultant. I always enjoy my experience at Lexus when he’s there. He is personable, experienced, and always does his best to work with you. He is a true Gem. More

Great service. Saw Dee and Forrest Browne today and they were both kind, patient and attentive to all my concerns. I would not hesitate to recommend your company to anyone were both kind, patient and attentive to all my concerns. I would not hesitate to recommend your company to anyone More

Service department was excellent. Waiting area was very comfortable. Complimentary coffee, expresso and pastries are there for the asking. Concierge service was also available. Tech support by Vincent was comfortable. Complimentary coffee, expresso and pastries are there for the asking. Concierge service was also available. Tech support by Vincent was top notch. Complimentary car wash was unbelievable More

A local garage gave a price of over $2400 for ABS controller on a car with 169K mi. That included almost $1700 for the part. I had always heard that dealers charged more for parts, but not so at the controller on a car with 169K mi. That included almost $1700 for the part. I had always heard that dealers charged more for parts, but not so at the Wesley Chapel Lexus dealership. I got the entire ABS brake service completed for less than $2000. From Dee on the phone to Forrest in the shop all were spectacular! (Aryana, too!) More

Good positive experience. Nice and clean facilities. Work performed as directed with all requests fulfilled in timely manner. Couldn’t be more satisfied with Alem. performed as directed with all requests fulfilled in timely manner. Couldn’t be more satisfied with Alem. More