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Lexus of Wesley Chapel - Service Center

Wesley Chapel, FL

4.5
580 Reviews

580 Reviews of Lexus of Wesley Chapel - Service Center

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December 25, 2020

Thank you Wesley Chapel Lexus. For always being great. My favorite dealership, customer service always great. The only place I take my Lexus! Happy holidays More

by Lexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Delgado
December 23, 2020

I scheduled an appointment for my complimentary 12 month service and was not disappointed with the all around friendliness and professionalism that the staff exhibited to me. Additionally, the atmosphere w More

by geminibrox@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Delgado
December 22, 2020

Lexus service was friendly, took care of the problem. I trust their work . Enjoyed the coffee and snack while waiting. I would recommend the service to my friends More

by veenabatra33
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Forrest Browne, Alem Vasquez
December 18, 2020

Christian and the Team at Lexus of Wesley Chapel do an excellent job. They are prompt, courteous, they keep you informed of what’s going on, how long it will take and any issues that arise. I will be retu More

by Courtjester02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Popp
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2020

Jacob welcomed me as a new customer, checked me in efficiently and told me exactly what to expect and gave me a time. Escorted me to the very comfortable and well distanced waiting area. Service was c More

by Janiep1207
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2020

Jacob was very helpful in explaining what was being done with my car. I was out of the dealership within 1 hour. The waiting area was relaxing and they really go out their way to make you feel comfortable. More

by Jbama96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2020

The service experience was excellent as usual. Service representatives were very helpful and caring.provided facilities were excellent. You can accomplish a lot while waiting. More

by SAEED.hassani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby King
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2020

Outstanding dealership with service above others. Alem did a great job with his efforts and went the extra mile to get us the type of loaner car we wanted. Great service by all. More

by Mikeruland43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alem Vasquez
December 12, 2020

My experience with Forrest is very consistent and I always feel comfortable with Gus recommendations. I already had an expectation set and he meets me there every time. More

by Dypowers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forrest Browne
December 11, 2020

Literally the sweetest most genuine guy there. He is my go-to service consultant. I always enjoy my experience at Lexus when he’s there. He is personable, experienced, and always does his best to work with More

by djalgarin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Popp
5.0
This rating includes all reviews, with more weight given to recent reviews.
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