Lexus of Wesley Chapel - Service Center
Wesley Chapel, FL
577 Reviews of Lexus of Wesley Chapel - Service Center
I was very happy with the service. It was efficient, and timely, I was disappointed however in the high cost for the tire rotation. I was told the $40 charge was because I did not buy my tires there. This timely, I was disappointed however in the high cost for the tire rotation. I was told the $40 charge was because I did not buy my tires there. This is upsetting since I bought my car there and the same tires are on it. I don’t understand why I was charged the $40. This will influence where I have my service in the future More
Service department, especially Forrest was and is always professional. He is a credit to Lexus. Everyone inside from cafe personnel to the salesman are all very attentive. I drive over 40 miles to get he professional. He is a credit to Lexus. Everyone inside from cafe personnel to the salesman are all very attentive. I drive over 40 miles to get here so that should tell you all you need to know. More
Quick easy organized from the beginning to end. Made the appointment, dropped off the car texted when it was ready perfect experience. Car was washed and even the tires were shined. appointment, dropped off the car texted when it was ready perfect experience. Car was washed and even the tires were shined. More
It’s always been a pleasure to do business here! Everyone is helpful and friendly. They are always on time ...and it’s a pleasure to wait in their lounge. Everyone is helpful and friendly. They are always on time ...and it’s a pleasure to wait in their lounge. More
I have visited Lexus of Wesley Chapel two times, and both times they exceed my expectations.Mr Alem Vazquez was extremely helpful. An excellent experience totally recommended times they exceed my expectations.Mr Alem Vazquez was extremely helpful. An excellent experience totally recommended More
Superior Customer Service provided by an Outstanding Staff that treats you and your vehicle with White Glove style! The cafe & that staff is awesome serving up delicious selection of bagels, muffins, co Staff that treats you and your vehicle with White Glove style! The cafe & that staff is awesome serving up delicious selection of bagels, muffins, cookies & Danish plus a wide variety of Coffees, teas & other beverages. The Customer Lounges provide TVs, WiFi & comfortable seating. I never mind going for service! More
Thank you Wesley Chapel Lexus. For always being great. My favorite dealership, customer service always great. The only place I take my Lexus! Happy holidays favorite dealership, customer service always great. The only place I take my Lexus! Happy holidays More
I scheduled an appointment for my complimentary 12 month service and was not disappointed with the all around friendliness and professionalism that the staff exhibited to me. Additionally, the atmosphere w service and was not disappointed with the all around friendliness and professionalism that the staff exhibited to me. Additionally, the atmosphere was pleasant, clean and relaxing. More
Lexus service was friendly, took care of the problem. I trust their work . Enjoyed the coffee and snack while waiting. I would recommend the service to my friends trust their work . Enjoyed the coffee and snack while waiting. I would recommend the service to my friends More