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Lexus of Wesley Chapel - Service Center

Wesley Chapel, FL

4.3
577 Reviews

577 Reviews of Lexus of Wesley Chapel - Service Center

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January 13, 2021

Very happy with my service at Lexus of Wesley Chapel. It was done in a reasonable amount of time and they made it comfortable during my wait. More

by Javajoe
Recommend Dealer
Yes
Employees Worked With
Alem Vasquez
January 09, 2021

I was very happy with the service. It was efficient, and timely, I was disappointed however in the high cost for the tire rotation. I was told the $40 charge was because I did not buy my tires there. This More

by marfsten
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jacob Rocha
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Forrest Browne
January 09, 2021

Service department, especially Forrest was and is always professional. He is a credit to Lexus. Everyone inside from cafe personnel to the salesman are all very attentive. I drive over 40 miles to get he More

by usaf_age
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forrest Browne
January 08, 2021

Quick easy organized from the beginning to end. Made the appointment, dropped off the car texted when it was ready perfect experience. Car was washed and even the tires were shined. More

by msobel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 06, 2021

It’s always been a pleasure to do business here! Everyone is helpful and friendly. They are always on time ...and it’s a pleasure to wait in their lounge. More

by carolsue953
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Forrest Browne
January 06, 2021

I have visited Lexus of Wesley Chapel two times, and both times they exceed my expectations.Mr Alem Vazquez was extremely helpful. An excellent experience totally recommended More

by fpustraining
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alem Vasquez
January 01, 2021

Superior Customer Service provided by an Outstanding Staff that treats you and your vehicle with White Glove style! The cafe & that staff is awesome serving up delicious selection of bagels, muffins, co More

by golfinggirl802
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Calise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cafe Staff!, Forrest Browne
December 25, 2020

Thank you Wesley Chapel Lexus. For always being great. My favorite dealership, customer service always great. The only place I take my Lexus! Happy holidays More

by Lexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Delgado
December 23, 2020

I scheduled an appointment for my complimentary 12 month service and was not disappointed with the all around friendliness and professionalism that the staff exhibited to me. Additionally, the atmosphere w More

by geminibrox@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Delgado
December 22, 2020

Lexus service was friendly, took care of the problem. I trust their work . Enjoyed the coffee and snack while waiting. I would recommend the service to my friends More

by veenabatra33
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Forrest Browne, Alem Vasquez
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