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Lexus of Wesley Chapel - Service Center

Wesley Chapel, FL

4.5
580 Reviews

580 Reviews of Lexus of Wesley Chapel - Service Center

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February 07, 2021

Lexus of Wesley Chapel is a super dealership. They take excellent care of our RX350 whenever we take it there for service. They offer coffee, soft drinks, pastries, snacks while you wait. More

by Pat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greeter, Forrest Browne
February 05, 2021

Service advisor was exceptional . Repairs were done promptly and professionally . Had some special requests due to wife’s chemical sensitivities and all were honored . Would highly recommend More

by Rjsacca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forrest Browne
February 05, 2021

My wife brought the car to the Lexus service center . She had an appointment and was seen right on time. She delt with Cristian Popp who was very professional. Her car had a nail in the tire that they w More

by abents
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Popp
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2021

From the minute you drive in everyone is extremely helpful and professional. Jacob Roche is an asset to the Lexus family. He lets you know what’s going on with the vehicle and never rushes the service More

by wjb-dab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2021

From the time I pulled into the service department until I left, everyone and everything was first class! This is, by far, the best dealership I have ever worked with. More

by revjay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deven Roman
February 01, 2021

Fast, efficient and professional is how I rate Bobby King. He always make sure my Lexus is handled with the utmost care. I would never go anywhere else. More

by T- Sizzle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby King
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2021

Brought in my 2010 GX for isochronal checkups (oil & filter element change, tire balance and rotation, and such). Met by Allen in the Service Bay --he is *The* Best First Face to the customer I have eve More

by MJC-06LOG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allen in Maintenance Bay reception! Singularly, the friendliest man I know!
January 28, 2021

Excellent Service. Easy to arrange appointments. In and out quickly. Nice waiting area with fresh coffee and pastries. Did not push unnecessary services. Washed car after servicing. More

by SteveL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Popp
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2021

Alex is the best salesperson I have ever dealt with. Would definitely do business with her again. Such an awesome person!! Only deal with her in future More

by kymmiller03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Vassios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexandra (Alex) Prado, Carlos Vallejo
January 25, 2021

Great customer service overall. No pushy pressure sales tactics and very knowledgeable staff. I will definitely be purchasing my next Lexus at Lexus of Wesley Chapel. More

by psmore1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
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