Lexus of Wesley Chapel - Service Center

The dealership has an excellent welcoming. The two employees working behind the food and beverage counter were excellently trained. The length of time I had to wait for just an oil change was too long employees working behind the food and beverage counter were excellently trained. The length of time I had to wait for just an oil change was too long . There was no greeting in the lobby area where the cars are kept this is the second time this is happened to me More

Nice people to work with they make itEasy to have your Nice people to work with they make it Easy to have your vehicle serviced. Waiting area is comfortable and there is a variety of snacks to choose from Nice people to work with they make it Easy to have your vehicle serviced. Waiting area is comfortable and there is a variety of snacks to choose from More

Great personnel! Friendly, always welcome you as a friend. Great service in a timely manner. Dependable and efficient. It is worth the one hour drive for routine service!! friend. Great service in a timely manner. Dependable and efficient. It is worth the one hour drive for routine service!! More

It was my first visit to this dealership and I must say I enjoyed my visit, the complementary cafe was a hit, my service technician Matthew sincere in his approach to his Job. The only thing I would add that enjoyed my visit, the complementary cafe was a hit, my service technician Matthew sincere in his approach to his Job. The only thing I would add that I have noticed at the Orlando dealership is that you are greeted immediately with a designated greeter when you first arrive and escorted to the main lobby and shown the lay out of the space that you were going to be spending 2-3hrs in, other than that I will definitely return. More

Bob king. Was excellent.I was unaware Of 2 recall Bob king. Was excellent. I was unaware Of 2 recall notices on my vehicle which were also taken care of. Car was finished beautifully Thank you Bob king. Was excellent. I was unaware Of 2 recall notices on my vehicle which were also taken care of. Car was finished beautifully Thank you Rick DeNeve More

I bought a pre-owned Lexus from this dealership. This was my first visit to the service department for scheduled maintenance. Friendly, helpful service rep answered my questions. All work completed promptly. my first visit to the service department for scheduled maintenance. Friendly, helpful service rep answered my questions. All work completed promptly. They have a great waiting area with cafe lattes, pastries, other food & drinks. And there was no charge to me for any of the scheduled maintenance today, because as owner of a Pre-owned Lexus from t.his dealership, my first few scheduled maintenance services are no charge to me! More

Lexus of Wesley Chapel is a super dealership. They take excellent care of our RX350 whenever we take it there for service. They offer coffee, soft drinks, pastries, snacks while you wait. excellent care of our RX350 whenever we take it there for service. They offer coffee, soft drinks, pastries, snacks while you wait. More

Service advisor was exceptional . Repairs were done promptly and professionally . Had some special requests due to wife’s chemical sensitivities and all were honored . Would highly recommend promptly and professionally . Had some special requests due to wife’s chemical sensitivities and all were honored . Would highly recommend More

My wife brought the car to the Lexus service center . She had an appointment and was seen right on time. She delt with Cristian Popp who was very professional. Her car had a nail in the tire that they w She had an appointment and was seen right on time. She delt with Cristian Popp who was very professional. Her car had a nail in the tire that they were able to patch, at a reasonable price. And a car wash too. More

From the minute you drive in everyone is extremely helpful and professional. Jacob Roche is an asset to the Lexus family. He lets you know what’s going on with the vehicle and never rushes the service helpful and professional. Jacob Roche is an asset to the Lexus family. He lets you know what’s going on with the vehicle and never rushes the service. I’m very happy with the service area. More