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Lexus of Wesley Chapel - Service Center

Wesley Chapel, FL

4.4
574 Reviews

574 Reviews of Lexus of Wesley Chapel - Service Center

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February 15, 2021

Great personnel! Friendly, always welcome you as a friend. Great service in a timely manner. Dependable and efficient. It is worth the one hour drive for routine service!! More

by Caws432
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forrest Browne
February 14, 2021

It was my first visit to this dealership and I must say I enjoyed my visit, the complementary cafe was a hit, my service technician Matthew sincere in his approach to his Job. The only thing I would add that More

by Kyhurdle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew
February 10, 2021

Bob king. Was excellent.I was unaware Of 2 recall Bob king. Was excellent. I was unaware Of 2 recall notices on my vehicle which were also taken care of. Car was finished beautifully Thank you More

by Rdeneve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby King
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2021

I bought a pre-owned Lexus from this dealership. This was my first visit to the service department for scheduled maintenance. Friendly, helpful service rep answered my questions. All work completed promptly. More

by Satisfied Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forrest Browne
February 07, 2021

Lexus of Wesley Chapel is a super dealership. They take excellent care of our RX350 whenever we take it there for service. They offer coffee, soft drinks, pastries, snacks while you wait. More

by Pat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greeter, Forrest Browne
February 05, 2021

Service advisor was exceptional . Repairs were done promptly and professionally . Had some special requests due to wife’s chemical sensitivities and all were honored . Would highly recommend More

by Rjsacca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forrest Browne
February 05, 2021

My wife brought the car to the Lexus service center . She had an appointment and was seen right on time. She delt with Cristian Popp who was very professional. Her car had a nail in the tire that they w More

by abents
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Popp
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2021

From the minute you drive in everyone is extremely helpful and professional. Jacob Roche is an asset to the Lexus family. He lets you know what’s going on with the vehicle and never rushes the service More

by wjb-dab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2021

From the time I pulled into the service department until I left, everyone and everything was first class! This is, by far, the best dealership I have ever worked with. More

by revjay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deven Roman
February 01, 2021

Fast, efficient and professional is how I rate Bobby King. He always make sure my Lexus is handled with the utmost care. I would never go anywhere else. More

by T- Sizzle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby King
5.0
This rating includes all reviews, with more weight given to recent reviews.
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