Lexus of Wesley Chapel - Service Center

1st visit Service from the time I entered until the time I left was top notch! Jason was my service technician and provided excellent customer service. Thank y Service from the time I entered until the time I left was top notch! Jason was my service technician and provided excellent customer service. Thank you!!! More

Amazing! Stephanie Peppler was great! I will definitely ask for her again. She was able to get me in & out with a loaner vehicle! Everything was perfect 👌 Stephanie Peppler was great! I will definitely ask for her again. She was able to get me in & out with a loaner vehicle! Everything was perfect 👌 More

A++ Amazing Service I had such an amazing experience at Lexus of Wesley Chapel. I finally got around to dealing with the airbag recall and thought I would add an oil cha I had such an amazing experience at Lexus of Wesley Chapel. I finally got around to dealing with the airbag recall and thought I would add an oil change. From the first call to order a loaner, Megan was so welcoming. Parris dropped off a loaner at my work with the same enthusiasm. Later that same day, José dropped my car off washed and vacuumed, a bottle of water in the cup holder, with a full tank of gas! Your folks even buffed out a scratch my husband left in the door. Really over and above. Stephanie in service organized my visit and timed everything perfectly. She was a little embarrassed later that evening when she had to tell me they needed to come out and redo something. Before I could formulate a plan, she already offered to send a technician to me, fix the issue AND added a small service because of the inconvenience. Top notch service department. Can I rate more than 5 stars? I will spread the word! More

Routine Maintenance My experience at this dealership was awesome! The customer service I received was second to none. I wholeheartedly recommend this particular dealershi My experience at this dealership was awesome! The customer service I received was second to none. I wholeheartedly recommend this particular dealership to everyone. Lastly, I’ve been a Lexus customer going 4 years, and plan to continue my relationship of business with Lexus. More

Best Lexus dealership ever! I’m a car guy and I care very much about the car I drive. When I found Lexus of Wesley Chapel I thought I had died and gone to heaven! What a bea I’m a car guy and I care very much about the car I drive. When I found Lexus of Wesley Chapel I thought I had died and gone to heaven! What a beautiful place.… And when they told me that my car would be finished in 59 minutes or less I was amazed. It was actually ready and 57 minutes so I had two more minutes to kill getting some fresh pastries coffee chocolate chip cookies and fresh fruit. Life is good! More

Great service 1st service - experience was excellent - was given a tour of facility and treated like a valued customer. Would recommend this dealership without any 1st service - experience was excellent - was given a tour of facility and treated like a valued customer. Would recommend this dealership without any reservations. Thanks More

Great experience, awesome family feel. From the moment you pull in to the moment your driving out of the dealership you will get nothing except for 110% of the best quality service you have From the moment you pull in to the moment your driving out of the dealership you will get nothing except for 110% of the best quality service you have ever received. The facility is astonishing and the people are incredibly kind. Love it here. More

Excellent Great experience super friendly staff. Going to the service department at other places was never a fun thing to do, but Lexus Of WC + Bobby made the e Great experience super friendly staff. Going to the service department at other places was never a fun thing to do, but Lexus Of WC + Bobby made the experience perfect. More

excellent dealership We always receive excellent service Above & Beyond at this dealership. We actually purchased our vehicle at a different dealership but will go to Lexu We always receive excellent service Above & Beyond at this dealership. We actually purchased our vehicle at a different dealership but will go to Lexus of Wesley Chapel as they are far better. They are always very willing to help and very quick at responding to any request. Stephanie Peppler is the best service rep we have ever had! More

Wonderful experience All aspects of the service experience were excellent. They were ready to check me in right away upon arrival were good at confirming all my info was All aspects of the service experience were excellent. They were ready to check me in right away upon arrival were good at confirming all my info was correct as well as making sure all my needs were going too be addressed. Service Advisor Jason was extremely polite and gave me a great tour of the facilitiy. Sales consultant Mike Brockway spend a lot of time with me and did a great job of educating me on latest models. More