Lexus of Wesley Chapel - Service Center

Excellent customer service! Matt was very informative though-out the process and tried to explain the needs of my car and the best solutions possible. Although I did not come for Matt was very informative though-out the process and tried to explain the needs of my car and the best solutions possible. Although I did not come for service, just ended up needing it, he made sure we attended the most important and provide options for the rest. Also, the hospitality ladies were super nice and friendly! More

Great Service, Great Atmosphere! WOW! Service beyond my expectations! By far the best auto dealer service I have ever received quite possibly the best overall customer service experi WOW! Service beyond my expectations! By far the best auto dealer service I have ever received quite possibly the best overall customer service experience I have ever received. More

1st visit Service from the time I entered until the time I left was top notch! Jason was my service technician and provided excellent customer service. Thank y Service from the time I entered until the time I left was top notch! Jason was my service technician and provided excellent customer service. Thank you!!! More

Amazing! Stephanie Peppler was great! I will definitely ask for her again. She was able to get me in & out with a loaner vehicle! Everything was perfect 👌 Stephanie Peppler was great! I will definitely ask for her again. She was able to get me in & out with a loaner vehicle! Everything was perfect 👌 More

A++ Amazing Service I had such an amazing experience at Lexus of Wesley Chapel. I finally got around to dealing with the airbag recall and thought I would add an oil cha I had such an amazing experience at Lexus of Wesley Chapel. I finally got around to dealing with the airbag recall and thought I would add an oil change. From the first call to order a loaner, Megan was so welcoming. Parris dropped off a loaner at my work with the same enthusiasm. Later that same day, José dropped my car off washed and vacuumed, a bottle of water in the cup holder, with a full tank of gas! Your folks even buffed out a scratch my husband left in the door. Really over and above. Stephanie in service organized my visit and timed everything perfectly. She was a little embarrassed later that evening when she had to tell me they needed to come out and redo something. Before I could formulate a plan, she already offered to send a technician to me, fix the issue AND added a small service because of the inconvenience. Top notch service department. Can I rate more than 5 stars? I will spread the word! More

Routine Maintenance My experience at this dealership was awesome! The customer service I received was second to none. I wholeheartedly recommend this particular dealershi My experience at this dealership was awesome! The customer service I received was second to none. I wholeheartedly recommend this particular dealership to everyone. Lastly, I’ve been a Lexus customer going 4 years, and plan to continue my relationship of business with Lexus. More

Best Lexus dealership ever! I’m a car guy and I care very much about the car I drive. When I found Lexus of Wesley Chapel I thought I had died and gone to heaven! What a bea I’m a car guy and I care very much about the car I drive. When I found Lexus of Wesley Chapel I thought I had died and gone to heaven! What a beautiful place.… And when they told me that my car would be finished in 59 minutes or less I was amazed. It was actually ready and 57 minutes so I had two more minutes to kill getting some fresh pastries coffee chocolate chip cookies and fresh fruit. Life is good! More

Great service 1st service - experience was excellent - was given a tour of facility and treated like a valued customer. Would recommend this dealership without any 1st service - experience was excellent - was given a tour of facility and treated like a valued customer. Would recommend this dealership without any reservations. Thanks More

Great experience, awesome family feel. From the moment you pull in to the moment your driving out of the dealership you will get nothing except for 110% of the best quality service you have From the moment you pull in to the moment your driving out of the dealership you will get nothing except for 110% of the best quality service you have ever received. The facility is astonishing and the people are incredibly kind. Love it here. More

Excellent Great experience super friendly staff. Going to the service department at other places was never a fun thing to do, but Lexus Of WC + Bobby made the e Great experience super friendly staff. Going to the service department at other places was never a fun thing to do, but Lexus Of WC + Bobby made the experience perfect. More