Lexus of Wesley Chapel - Service Center

EXCELLENT SERVICE. The service was the best I’ve had with Lexus. I’ve owned Lexus since 1999. Service area immaculate clean very friendly helpful personnel. Waiting lo The service was the best I’ve had with Lexus. I’ve owned Lexus since 1999. Service area immaculate clean very friendly helpful personnel. Waiting lounge. Superb. More

Great service and real friendly Great service especially with cleaning up scratches .Wait time wasn’t too bad. Pointed out an issue with tire and assisted with getting it cover under Great service especially with cleaning up scratches .Wait time wasn’t too bad. Pointed out an issue with tire and assisted with getting it cover under the warranty More

Matt schronce is my best Sevice Advisor The best dealer ship I ever seen regards of facilities and services. So impress with the show room when I first walk in, the Service Advisor very help The best dealer ship I ever seen regards of facilities and services. So impress with the show room when I first walk in, the Service Advisor very helpful, very relaxing waiting area with computers, complimentary snacks and drinks. I really enjoy to have my car sevice here More

Exceptional Service We brought our Lexus RX 350 in for the 40k service and new tires. From the time we drove in we received five star service. We were greeted immediatel We brought our Lexus RX 350 in for the 40k service and new tires. From the time we drove in we received five star service. We were greeted immediately with a smiling face. Chris LoMato and the service department were exceptional. Chris went above and beyond to answer any questions and make us feel at home. He arranged for a loaner vehicle while our vehicle was being serviced and gave us a tour of the facility. We were very impressed with the dealership. The customer service waiting area is bar none top of the line. Mike Brockway introduced himself and offered his services for any future needs. We are proud to be new members of the Wesley Chapel Lexus family. More

Bobby King made my day! this beautiful showroom was the perfect place to rest while emergency service was performed on my 460 SL. The showroom had a varied display of the ne this beautiful showroom was the perfect place to rest while emergency service was performed on my 460 SL. The showroom had a varied display of the new models. I particularly enjoyed the hubcap display. ...and. I had. Delicious blueberry muffin! My car was even washed! Bobby King showerd progessionalism in keeping me updated on service. More

50k maintenance I don’t recall the name of our greeter when we pulled into the service driveway, but he was over the top friendly and accommodating. Chris, our servic I don’t recall the name of our greeter when we pulled into the service driveway, but he was over the top friendly and accommodating. Chris, our service coordinator, was awesome to work with. The dealership was amazingly spotless clean. Very nice experience. More

25,000 mile service Everyone from the initial meet and greet through the entire process were helpful, attentive, knowledgeable and professional. Very informative without Everyone from the initial meet and greet through the entire process were helpful, attentive, knowledgeable and professional. Very informative without causing pressure or stress; very pleasant experience. More

Lexus Oil change and car wash. The service staff was amazing. They went above and beyond. When. My car was brought back and I noticed another light was on Oil change and car wash. The service staff was amazing. They went above and beyond. When. My car was brought back and I noticed another light was on they immediately took the car back and put me in a loaner vehicle. I did not have an appointment to get my oil changed as I was only in the area looking for houses and they immediately got me in for the needed service no questions asked. The amenities at the dealership are outstanding as well and more what I am used to. The dealership here in Charleston SC is severely lacking to the point that they don't even do car washes. The dealership I got my car from in San Antonio I would go to weekly or more frequently just to have it washed which is a huge benefit of owning a Lexus. I throughly enjoyed my experience at the dealership in Wesly Chapel. I will return and recommend it to others. Everyone I encountered provided outstanding customer service to exclude the detail service manager who removed the tree sap from car. Thank you all again. More

Jason Archbell is top notch Just wow. He not only made sure my vehicle was greatly taken care of for the service but got my car thoroughly cleaned and I couldn’t be more happy! S Just wow. He not only made sure my vehicle was greatly taken care of for the service but got my car thoroughly cleaned and I couldn’t be more happy! So glad to be a founding 100 member! More

Awesome from sales to service and all in-between My whole experience with this new dealership has been top notch. From Albert in sales, Jaime in finance and Matt in service they have all taken great My whole experience with this new dealership has been top notch. From Albert in sales, Jaime in finance and Matt in service they have all taken great care of me and my car which I love. More