Lexus of Wesley Chapel - Service Center

Bobby King made my day! this beautiful showroom was the perfect place to rest while emergency service was performed on my 460 SL. The showroom had a varied display of the ne this beautiful showroom was the perfect place to rest while emergency service was performed on my 460 SL. The showroom had a varied display of the new models. I particularly enjoyed the hubcap display. ...and. I had. Delicious blueberry muffin! My car was even washed! Bobby King showerd progessionalism in keeping me updated on service. More

25,000 mile service Everyone from the initial meet and greet through the entire process were helpful, attentive, knowledgeable and professional. Very informative without Everyone from the initial meet and greet through the entire process were helpful, attentive, knowledgeable and professional. Very informative without causing pressure or stress; very pleasant experience. More

50k maintenance I don’t recall the name of our greeter when we pulled into the service driveway, but he was over the top friendly and accommodating. Chris, our servic I don’t recall the name of our greeter when we pulled into the service driveway, but he was over the top friendly and accommodating. Chris, our service coordinator, was awesome to work with. The dealership was amazingly spotless clean. Very nice experience. More

Lexus Oil change and car wash. The service staff was amazing. They went above and beyond. When. My car was brought back and I noticed another light was on Oil change and car wash. The service staff was amazing. They went above and beyond. When. My car was brought back and I noticed another light was on they immediately took the car back and put me in a loaner vehicle. I did not have an appointment to get my oil changed as I was only in the area looking for houses and they immediately got me in for the needed service no questions asked. The amenities at the dealership are outstanding as well and more what I am used to. The dealership here in Charleston SC is severely lacking to the point that they don't even do car washes. The dealership I got my car from in San Antonio I would go to weekly or more frequently just to have it washed which is a huge benefit of owning a Lexus. I throughly enjoyed my experience at the dealership in Wesly Chapel. I will return and recommend it to others. Everyone I encountered provided outstanding customer service to exclude the detail service manager who removed the tree sap from car. Thank you all again. More

Jason Archbell is top notch Just wow. He not only made sure my vehicle was greatly taken care of for the service but got my car thoroughly cleaned and I couldn’t be more happy! S Just wow. He not only made sure my vehicle was greatly taken care of for the service but got my car thoroughly cleaned and I couldn’t be more happy! So glad to be a founding 100 member! More

Awesome from sales to service and all in-between My whole experience with this new dealership has been top notch. From Albert in sales, Jaime in finance and Matt in service they have all taken great My whole experience with this new dealership has been top notch. From Albert in sales, Jaime in finance and Matt in service they have all taken great care of me and my car which I love. More

Great Service It’s a pleasure to take my car for service at Wesley Chapel Lexus. The friendliness of my service rep (Chris) along with the free refreshments availab It’s a pleasure to take my car for service at Wesley Chapel Lexus. The friendliness of my service rep (Chris) along with the free refreshments available just add to the experience. More

Great service! I had a great experience at Lexus of Wesley Chapel. Chris LoManto, the service technician showed me around, since it was my first time at the dealers I had a great experience at Lexus of Wesley Chapel. Chris LoManto, the service technician showed me around, since it was my first time at the dealership and had my vehicle serviced, while I was enjoy a pastry relaxing in the lounge. This dealership is nicer than any of the Lexus dealerships that I have been to from Pembroke Pines to the Tampa area. I appreciate that my vehicle was taking care of without worrying about damage from careless techs. Thanks so much! More

Maintenance Wonderful experience-had car oil changed, brakes replaced, air filters replaced. Everyone was courteous and helpful. Work was done promptly and expe Wonderful experience-had car oil changed, brakes replaced, air filters replaced. Everyone was courteous and helpful. Work was done promptly and expeditiously and did not drag on entire day. More

Great job! Now that's his he was Heath was very friendly and attentive to my needs. The refreshment center was very nice however I felt the coffee was very very strong!.thank you. Heath was very friendly and attentive to my needs. The refreshment center was very nice however I felt the coffee was very very strong!.thank you. More