Lexus of Wesley Chapel - Service Center
Wesley Chapel, FL
576 Reviews of Lexus of Wesley Chapel - Service Center
Very professional and extremely easy to work with . The repairs that were necessary were very affordably priced. They had everything complete very quickly and I thought no pressure to do any addition . The repairs that were necessary were very affordably priced. They had everything complete very quickly and I thought no pressure to do any additional items. Highly recommend them and also Chris LoManto was excellent. Great service rep. Meghan McComb Ditto took car of getting my loaner car right away. 😀Tommy Glawson, the master technician did an amazing job. I could totally tell the difference as soon as I started driving the car. Very pleased. Will recommend to others. More
Great service Thank you to the guys at lexus Wesley chapel. I was able to get a very early oil change appointment. As soon as your service doors opened they had eve Thank you to the guys at lexus Wesley chapel. I was able to get a very early oil change appointment. As soon as your service doors opened they had everything ready. I was able to get in an hour run while my oil was being changed. I had perfect timing- my car was done when I got back. They really looked over my car and found a nail in my tire. Zero pressure to buy a new tire right there. I will definitely bring my car here for service and most likely buy my next Lexus here (when I am ready). More
First time taking my ES300h in there for servicing This was the first time I have used this dealership for service. Fantastic service that started the minute I drove into the service lane. Was greete This was the first time I have used this dealership for service. Fantastic service that started the minute I drove into the service lane. Was greeted before I could get out of the car. No waiting for a Service Writer either. Very high tech. No paper forms - all electronic. Was notified after I left that I needed a few things done that was not on the scheduled maintenance (wheel alignment, tires needed replacement (photos to show why), etc. I was able to select which items I wanted done on my phone and authorize service. The car was ready by lunchtime (8am dropoff). Car looked great. Oh, and the waiting area is awesome. Coffee bar with baristas. :-) More
Superb Service The Wesley Chapel Lexus definitely has it right. The entire facility/dealership is amazing and the staff is awesome and friendly. Good job Wesley Chap The Wesley Chapel Lexus definitely has it right. The entire facility/dealership is amazing and the staff is awesome and friendly. Good job Wesley Chapel Lexus! More
Lexus Wesley Chapel I’ve been a loyal Lexus customer since 2005. New Wesley Chapel location is nice, and all of the staff was very professional. Love the Tampa location I’ve been a loyal Lexus customer since 2005. New Wesley Chapel location is nice, and all of the staff was very professional. Love the Tampa location also but Jasons great service will have me stick with Wesley Chapel location for all future service!! More
MAINTENANCE SERVICE Great atmosphere with great workers that enjoy their jobs and fulfilling customers needs. From the minute I got to the dealer to the time leaving I wa Great atmosphere with great workers that enjoy their jobs and fulfilling customers needs. From the minute I got to the dealer to the time leaving I was welcomed and informed in the process. More
EXCELLENT SERVICE. The service was the best I’ve had with Lexus. I’ve owned Lexus since 1999. Service area immaculate clean very friendly helpful personnel. Waiting lo The service was the best I’ve had with Lexus. I’ve owned Lexus since 1999. Service area immaculate clean very friendly helpful personnel. Waiting lounge. Superb. More
Great service and real friendly Great service especially with cleaning up scratches .Wait time wasn’t too bad. Pointed out an issue with tire and assisted with getting it cover under Great service especially with cleaning up scratches .Wait time wasn’t too bad. Pointed out an issue with tire and assisted with getting it cover under the warranty More
Matt schronce is my best Sevice Advisor The best dealer ship I ever seen regards of facilities and services. So impress with the show room when I first walk in, the Service Advisor very help The best dealer ship I ever seen regards of facilities and services. So impress with the show room when I first walk in, the Service Advisor very helpful, very relaxing waiting area with computers, complimentary snacks and drinks. I really enjoy to have my car sevice here More
Exceptional Service We brought our Lexus RX 350 in for the 40k service and new tires. From the time we drove in we received five star service. We were greeted immediatel We brought our Lexus RX 350 in for the 40k service and new tires. From the time we drove in we received five star service. We were greeted immediately with a smiling face. Chris LoMato and the service department were exceptional. Chris went above and beyond to answer any questions and make us feel at home. He arranged for a loaner vehicle while our vehicle was being serviced and gave us a tour of the facility. We were very impressed with the dealership. The customer service waiting area is bar none top of the line. Mike Brockway introduced himself and offered his services for any future needs. We are proud to be new members of the Wesley Chapel Lexus family. More