Lexus of Wesley Chapel - Service Center
Wesley Chapel, FL
580 Reviews of Lexus of Wesley Chapel - Service Center
First scheduled maintenance From start to finish, excellent customer service. The Wesley Chapel dealership is top notch. They treat you with the utmost respect and treat your v From start to finish, excellent customer service. The Wesley Chapel dealership is top notch. They treat you with the utmost respect and treat your vehicle as it was their own. Love the ease of the entire process. So glad I'm now part of the Lexus family. More
Superior Service Everyone was extremely friendly. Our service was completed in a timely fashion and the facility was laid out very well. There are plenty of accommoda Everyone was extremely friendly. Our service was completed in a timely fashion and the facility was laid out very well. There are plenty of accommodations. More
Friendly and professional Timely wait and information during the maintenance service. I was at the service center for one hour and it was very comfortable. Coffee and danish w Timely wait and information during the maintenance service. I was at the service center for one hour and it was very comfortable. Coffee and danish was very good. More
Great service Prompt service, awesome lounge with complimentary snacks and beverages, and staff was very friendly and nice. Bobby was a great help to me as my servi Prompt service, awesome lounge with complimentary snacks and beverages, and staff was very friendly and nice. Bobby was a great help to me as my service advisor and Winston and I laughed the whole way to my house as my complimentary shuttle driver! More
Service experience This was my first visit to this dealership. What an a.azing experience. They truly know what customer service should look like. Bobby King was grea This was my first visit to this dealership. What an a.azing experience. They truly know what customer service should look like. Bobby King was great and I will definitely bring my vehicle back for service. More
Great customer service Needed help and ?s answered about recalls. Great service. I received all the answers i needed with help with a part needed to order Chris got right ba Needed help and ?s answered about recalls. Great service. I received all the answers i needed with help with a part needed to order Chris got right back to me More
Matt Schronce was GREAT! I got there at 7 am and was out by 8am. Matt and the whole staff are super nice and positive. I love going there to get my car serviced. Just a I got there at 7 am and was out by 8am. Matt and the whole staff are super nice and positive. I love going there to get my car serviced. Just a calming experience from start to finish. Thank you Lexus and thank you Matt! More
Great service Service was great, took about 2 hours for an oil change and tire rotation but it was an early morning Saturday and it’s busier than a weekday ,the onl Service was great, took about 2 hours for an oil change and tire rotation but it was an early morning Saturday and it’s busier than a weekday ,the only disappointment that I had was no WiFi working at the dealership as I like to take that time and work while I wait. The service rep is always great to work with and very detail with what’s been done. I didn’t see his name on the list below “Chris LoManto ”is his name More
Exceptional It’s not often that you find a car dealership with personnel that not only has integrity and character, but also heart. Kudos to management and owners It’s not often that you find a car dealership with personnel that not only has integrity and character, but also heart. Kudos to management and ownership for ensuring that the people you employ are top notch. I will definitely continue to patronize and recommend this dealership! More
Excellent and pleasant customer service From the minute you walk in to the second you depart you are treated with rhe upmost respect. My advisor was very attentive and keeping me posted of m From the minute you walk in to the second you depart you are treated with rhe upmost respect. My advisor was very attentive and keeping me posted of my vehicle maintenance during a one day stay at the shop for oil and tire change. The cleanliness and the waiting area are a wow factor. Truly very impressed and satified with the service received. My special thank you to my advisor Stephanie for an excellent customer skills and keeping the customer informed how the updates of the vehicle. Again thank you for the service. More