Lexus of Wesley Chapel - Service Center

Great service Prompt service, awesome lounge with complimentary snacks and beverages, and staff was very friendly and nice. Bobby was a great help to me as my servi Prompt service, awesome lounge with complimentary snacks and beverages, and staff was very friendly and nice. Bobby was a great help to me as my service advisor and Winston and I laughed the whole way to my house as my complimentary shuttle driver! More

Service experience This was my first visit to this dealership. What an a.azing experience. They truly know what customer service should look like. Bobby King was grea This was my first visit to this dealership. What an a.azing experience. They truly know what customer service should look like. Bobby King was great and I will definitely bring my vehicle back for service. More

Great customer service Needed help and ?s answered about recalls. Great service. I received all the answers i needed with help with a part needed to order Chris got right ba Needed help and ?s answered about recalls. Great service. I received all the answers i needed with help with a part needed to order Chris got right back to me More

Exceptional It’s not often that you find a car dealership with personnel that not only has integrity and character, but also heart. Kudos to management and owners It’s not often that you find a car dealership with personnel that not only has integrity and character, but also heart. Kudos to management and ownership for ensuring that the people you employ are top notch. I will definitely continue to patronize and recommend this dealership! More

Great service Service was great, took about 2 hours for an oil change and tire rotation but it was an early morning Saturday and it’s busier than a weekday ,the onl Service was great, took about 2 hours for an oil change and tire rotation but it was an early morning Saturday and it’s busier than a weekday ,the only disappointment that I had was no WiFi working at the dealership as I like to take that time and work while I wait. The service rep is always great to work with and very detail with what’s been done. I didn’t see his name on the list below “Chris LoManto ”is his name More

Excellent and pleasant customer service From the minute you walk in to the second you depart you are treated with rhe upmost respect. My advisor was very attentive and keeping me posted of m From the minute you walk in to the second you depart you are treated with rhe upmost respect. My advisor was very attentive and keeping me posted of my vehicle maintenance during a one day stay at the shop for oil and tire change. The cleanliness and the waiting area are a wow factor. Truly very impressed and satified with the service received. My special thank you to my advisor Stephanie for an excellent customer skills and keeping the customer informed how the updates of the vehicle. Again thank you for the service. More

Lexus 460 Great service. Heath and Jason were helpful and knowledgeable. The shop is clean and well maintained. I had a 2hour wait but enjoyed the lounge and Great service. Heath and Jason were helpful and knowledgeable. The shop is clean and well maintained. I had a 2hour wait but enjoyed the lounge and cafe. More

Outstanding service Al the staff were professional and attentive to our needs. We had an issue with our lights and they diagnosed the issue very quickly and repaired the Al the staff were professional and attentive to our needs. We had an issue with our lights and they diagnosed the issue very quickly and repaired the car promptly. Can’t say enough how refreshing it was to call Lexus and for them to accommodate us quickly. Keep up the focus on customer service. After the car sale it is the service department that ultimately returns the customer to your dealership. More

Lexus is Bestus I had a problemChilling on my hybrid system, with the used car I purchased. It was completely fixed and restored inside of 24 hours by Lexus of Wesley I had a problemChilling on my hybrid system, with the used car I purchased. It was completely fixed and restored inside of 24 hours by Lexus of Wesley Chapel. My service representative was Bobby and he was very professional and kind and courteous. Once again there's a reason that Alexis is number one in service More

Super friendly service! Heath in service was great. Went above and beyond for us and communicated updates as appropriate. I wish we would have bought our Lexus from WC. De Heath in service was great. Went above and beyond for us and communicated updates as appropriate. I wish we would have bought our Lexus from WC. Definitely will be back! More