Lexus of Wesley Chapel - Service Center
Wesley Chapel, FL
576 Reviews of Lexus of Wesley Chapel - Service Center
Great experience What a beautiful new facility with friendly employees. My service advisor, Bobby King, was extremely helpful with tracking down my extended warranty What a beautiful new facility with friendly employees. My service advisor, Bobby King, was extremely helpful with tracking down my extended warranty information. The complementary cafe made me a tasty latte and frittata for breakfast and the free loaner while they repaired my car was a bonus. Overall a great experience. I highly recommend Lexus of Wesley Chapel! More
great service Came in to get my Lexus suv inspected as a first time visit. The service was good. Wait tine was alittle over an hour without an appointment which was Came in to get my Lexus suv inspected as a first time visit. The service was good. Wait tine was alittle over an hour without an appointment which was great..Chris was very professional and even offered a complimentary car wash?.I liked the waiting area. It had a quiet area, TV section and a breakfast bar where breakfast was served.I was a bit surprised that an oil change and tire rotation cost a little overy $100 bucks but i never owned a Lexus before. More
5k Service I brought my NX into the dealer today for my first service, and was blown away by the exceptional experience. I highly recommend Lexus of Wesley Chape I brought my NX into the dealer today for my first service, and was blown away by the exceptional experience. I highly recommend Lexus of Wesley Chapel to everyone, thank you again for taking such good care of me and my car. More
How it should be Loved the attentiveness of all staff! They did a great job with updates on my vehicle. I will choose this dealership over the other lexus dealers in t Loved the attentiveness of all staff! They did a great job with updates on my vehicle. I will choose this dealership over the other lexus dealers in the area. More
Service This was my first visit to the Wesley Chapel dealership. It was really nice. Jason did a great job getting my car serviced. He called me several times This was my first visit to the Wesley Chapel dealership. It was really nice. Jason did a great job getting my car serviced. He called me several times throughout the day keeping me updated on the status of my car. More
First time customer Great staff. Stephanie was excellent. Mike even have me a tour of the service area. I appreciated their friendliness and their honesty. Had the feeli Great staff. Stephanie was excellent. Mike even have me a tour of the service area. I appreciated their friendliness and their honesty. Had the feeling of a hometown dealership. I will definitely be back in the future. More
Service appointment I only take my car to be serviced at the dealership. The team at Wesley Chapel Lexus is friendly and efficient. I highly recommend them for all vehicl I only take my car to be serviced at the dealership. The team at Wesley Chapel Lexus is friendly and efficient. I highly recommend them for all vehicle needs. More
Efficient My service rep was great and very knowledgeable. I appreciated getting text updates and a copy of my service right to my phone. I highly recommend the My service rep was great and very knowledgeable. I appreciated getting text updates and a copy of my service right to my phone. I highly recommend the service department they were efficient and everything went smoothly! More
Best Service & Dealership Experience I’ve Ever Had!!! From the moment I pulled into Wesley Chapel Lexus I was treated like I was the only customer there! The new dealership is impressive to say the very l From the moment I pulled into Wesley Chapel Lexus I was treated like I was the only customer there! The new dealership is impressive to say the very least. A full cafe with barista, toasted bagels, pastries, egg frittata, water, side, chips, fruit and so much more ALL COMPLIMENTARY. Every single person I encountered had a smile on their face and really took the time to learn what I needed. I even met with a Sales Professional who wasn’t pushy and asked questions about the experience with my current vehicle. My lease ends the end of 2018 and will be looking for another vehicle, with the service that Wesley Chapel Lexus provides is enough to keep me as a customer for life! Bravo Lexus. Well done! More
Very honest and helpful I switched from Orlando Lexus to Wesley Chapel because of the poor service I received in Orlando. Orlando took four hours to perform an hour job and I switched from Orlando Lexus to Wesley Chapel because of the poor service I received in Orlando. Orlando took four hours to perform an hour job and missed diagnosed a break problem. More