Lexus of Wesley Chapel - Service Center

Great Customer Service Great experience from the start...Winston with a welcome smile, Bobby King answered all of my questions and took care of everything, and the loaner pr Great experience from the start...Winston with a welcome smile, Bobby King answered all of my questions and took care of everything, and the loaner process was smooth and convenient. Thank you! More

Excellent service The service team really takes care of you. They explained thoroughly the issues with my vehicle and were very knowledgable. It is a beautiful new deal The service team really takes care of you. They explained thoroughly the issues with my vehicle and were very knowledgable. It is a beautiful new dealership and I will be making Lexus of Wesley Chapel my preferred dealership of choice. More

Great customer service Based on a price comparison with another dealershi, Lexus gave us a better deal than the competitor by 100.00 less. Service and customer was excellen Based on a price comparison with another dealershi, Lexus gave us a better deal than the competitor by 100.00 less. Service and customer was excellent. More

Excellent service! This was my first visit to this dealership and had excellent service and was very happy! Everybody was very helpful and friendly. Would definitely re This was my first visit to this dealership and had excellent service and was very happy! Everybody was very helpful and friendly. Would definitely recommend them. More

Excellent service, welcoming staff I would highly recommend this dealership as they have an excellent service, accurate times of performance, well accommodated customer waiting area & v I would highly recommend this dealership as they have an excellent service, accurate times of performance, well accommodated customer waiting area & very welcoming staff. I would like to point a special appreciation to Mr. Chris LoManto as he professionally handled the whole issues of my car from the beginning till the delivery. More

5 star service What a great experience on my service visit!! Heath is awesome and he made my experience easy, and he was very professional. I love this dealership What a great experience on my service visit!! Heath is awesome and he made my experience easy, and he was very professional. I love this dealership More

Service on 2007 RX400h I needed a couple of things fixed on my 2007 Lexus RX400H. I called and got an appointment and loaner for the day I called. Matt in service greeted me I needed a couple of things fixed on my 2007 Lexus RX400H. I called and got an appointment and loaner for the day I called. Matt in service greeted me upon arrival and we went over everything that I needed addressed. He then brought me to their customer waiting area where they have a free cafe and IPads waiting for you. This is the nicest car dealership that I have ever seen. I was in the waiting area for maybe 3 minutes before someone came to bring me to my loaner. Everyone was “black tie” courteous and professional. More

Impressive Was impressed the way I was treated and the complimentary danish and coffee was a plus. Also bragged later to friends about my service their. Was impressed the way I was treated and the complimentary danish and coffee was a plus. Also bragged later to friends about my service their. More

Very friendly Service representative was very friendly and helpful. She recommended services for problems that the mechanic found about my car but did not put press Service representative was very friendly and helpful. She recommended services for problems that the mechanic found about my car but did not put pressure on me. The representative was very professional. More

First class service I selected Lexus of Wesley Chapel as the dealership to perform my 60,000 mile vehicle maintenance. Jason Archbell, my Service Advisor, was fantastic. I selected Lexus of Wesley Chapel as the dealership to perform my 60,000 mile vehicle maintenance. Jason Archbell, my Service Advisor, was fantastic. He completed my paperwork in a timely manner and gave me a tour of the new facility. He advised me of the approximate work timetable and offered me the use of a loaner vehicle. I also called the 1-800 number to make Lexus of Wesley Chapel my "preferred dealership". (At the suggestion of Mr. Archbell). I received a complimentary tank of gas for doing this and my car was washed and vacuumed. My car was also completed ahead of schedule. Great atmosphere, professional staff, courtesy over and above and top notch service. More