Lexus of Wesley Chapel - Service Center

Forrest Browne. A+ I would like to thank Forrest Browne for his excellent service to a first time customer. He was very personable. He was very detailed in explaining m I would like to thank Forrest Browne for his excellent service to a first time customer. He was very personable. He was very detailed in explaining my car situation. More

Lexus dealership Personnel was all very kind and helpful. The men they sent to bring the car loaner, and one that brought mine back and picked up the loaner were grea Personnel was all very kind and helpful. The men they sent to bring the car loaner, and one that brought mine back and picked up the loaner were great. They were very good in their approach to my problem and I acted with kindness. More

15000 mile svc Great dealership; everyone is caring, professional; state of the art; efficient. Very pleased with staff, dealership and my Lexus. Have recommended Great dealership; everyone is caring, professional; state of the art; efficient. Very pleased with staff, dealership and my Lexus. Have recommended to others. And love the coffee! More

Excelent All personnel were extremely kind, courteous and carefull. Heath and Mike went above and beyond. Definitly first class service. Congrats Lexus Wesley All personnel were extremely kind, courteous and carefull. Heath and Mike went above and beyond. Definitly first class service. Congrats Lexus Wesley Chapel you should be proud of your team... Thanks Jackie & Jorge More

Heath Bradburn at Lexus of Wesley Chapel Heath Bradburn is my service advisor at Lexus Wesley Chapel. He is a pleasure to work with, Outstanding Customer Service. Today it started raining so Heath Bradburn is my service advisor at Lexus Wesley Chapel. He is a pleasure to work with, Outstanding Customer Service. Today it started raining so I could not stop to get gas before my appt. I did not notice until I drove off that they put gas in my car! Heath and the service department go above and beyond to accommodate you at Lexus Wesley Chapel. Heath and I are both avid Tampa Bay Lightning fans and he always takes time to talk hockey. Go Bolts. More

No loaner car For the first time ever in my life, I was denied loaner car. Reason given was that my personal auto insurance does cover rental. You should go somewhe For the first time ever in my life, I was denied loaner car. Reason given was that my personal auto insurance does cover rental. You should go somewhere else if you have a lengthy service and need a loaner. Otherwise the staff here is very nice. More

Flawless Check-up Team at Wesley Chapel was friendly and efficient from the initial reservation to the notification that it was complete. They were a friendly group de Team at Wesley Chapel was friendly and efficient from the initial reservation to the notification that it was complete. They were a friendly group despite being so busy the morning I arrived. A well disciplined team. More

Amazing experience Very clean dealership and the customer service was very good. They check up on you all the time to make sure you are taken care of and they are extre Very clean dealership and the customer service was very good. They check up on you all the time to make sure you are taken care of and they are extremely friendly More

Outstanding customer service from the service department Lexus of Wesley Chapel is the best dealership. They just performed the 10,000 mile service on my vehicle. They picked up my car and gave me a loaner. Lexus of Wesley Chapel is the best dealership. They just performed the 10,000 mile service on my vehicle. They picked up my car and gave me a loaner. The folks are incredibly friendly and helpful. They kept me fully informed throughout the day. They are wonderful at taking phone calls or texting with updates or questions. They have mastered the art of “experiencing amazing.” I would highly recommend them! More

Great Service This Lexus dealership is awesome. Fast, easy and friendly with great perks like lattes and pastries in the waiting area. I would recommend to all Lex This Lexus dealership is awesome. Fast, easy and friendly with great perks like lattes and pastries in the waiting area. I would recommend to all Lexus owners. More