Lexus of Wesley Chapel - Service Center

First Visit 35000 mile service I gave the rating a four star because I compared this location with the new Orlando location. The Orlando location had massage chairs and a better se I gave the rating a four star because I compared this location with the new Orlando location. The Orlando location had massage chairs and a better selection of food items. My service advisor was available without delay. He explained in detail my work order. Was a delay in the end with the paper work however he apologized and we were on our way. I felt he went above and beyond the call of duty. My certified vehicle was in for a 35,000 mile check up that I purchased in Orlando. I will be taking it back however I truly miss the massage chairs... More

Vehicle 10000 mile service. The Service Receptionist was very accommodating with my appt. My Service advisor Jason received me without delay and explained the Service details. Gr The Service Receptionist was very accommodating with my appt. My Service advisor Jason received me without delay and explained the Service details. Great customer relations! More

Friendly efficient service Nice customer lounge with coffee bar and barista. Forrest did a good job handling my service issue. Approached by 3 sales associates while browsing sh Nice customer lounge with coffee bar and barista. Forrest did a good job handling my service issue. Approached by 3 sales associates while browsing showroom. More

Service A great experience! Friendly knowledgeable and professional service advisor. Always do more than expected. Courteous and respectful of my time I high A great experience! Friendly knowledgeable and professional service advisor. Always do more than expected. Courteous and respectful of my time I highly recommend Wesley Chapel Lexus! More

Every one was very friendly Good experience friendly Kept in contact clean comfortable I don’t know what else I can say twenty five words is a lot to come up with Good experience friendly Kept in contact clean comfortable I don’t know what else I can say twenty five words is a lot to come up with More

Good customer service. For indepent Lexus dealer I will give 4 star in service. Better then the corporate location. Clean & neat dealer place. Thumbs up. For indepent Lexus dealer I will give 4 star in service. Better then the corporate location. Clean & neat dealer place. Thumbs up. More

Awesome service Chris Lomanto recommended that I bring my car in to check my brake light for loose wires. And it was! Saved me $400!!! Thanks Chris!!!! Chris Lomanto recommended that I bring my car in to check my brake light for loose wires. And it was! Saved me $400!!! Thanks Chris!!!! More

Great service experience with Matt A very good service experience from beginning to end. My service advisor , Matt Schronce was very knowledgeable, professional and great to work with. A very good service experience from beginning to end. My service advisor , Matt Schronce was very knowledgeable, professional and great to work with. My recent visit, in part, was due to a replacement of a broken dashboard analog clock. I am very pleased and happy with the work done within the time frame. Great people, excellent service, and all around great stress free experience. The lounge area was comfortable. I felt this dealership had concern for their customers comfort and satisfaction. I know I will be back for service at this location. More

Great service Excellent service. People were friendly and helpful and informative concerning the issue with the SUV. Plan to use this dealership again at sometime i Excellent service. People were friendly and helpful and informative concerning the issue with the SUV. Plan to use this dealership again at sometime in the future. More

Car Detailed Came into have my car detailed. I purchased the Complete Diamond Interior Detail. My car looked brand new when I got it back! They did an exception Came into have my car detailed. I purchased the Complete Diamond Interior Detail. My car looked brand new when I got it back! They did an exception job! My service rep. Also kept me up to date on the progress of the vehicle and was very professional and kind. This is my second experience with this dealership and I will definitely be back. Top notice service! More