Lexus of Wesley Chapel - Service Center

Excellent Service Very friendly, understand customer needs and try to accommodate that. Very comfortable waiting area. I used the business center to do my work while wa Very friendly, understand customer needs and try to accommodate that. Very comfortable waiting area. I used the business center to do my work while waiting. I like getting text messages telling me what has been done and what needs to be done. I can approve the work via text. Service rap also informed me the progress and time I have to wait etc. Excellent service. More

First Class Service !!!!! The service we receive today was extraordinary. We are always pleased with the personal touch, politeness, kindness, and enthusiasm from Matt and ever The service we receive today was extraordinary. We are always pleased with the personal touch, politeness, kindness, and enthusiasm from Matt and everyone. Lexus Of Wesley Chapel is a first class organization. More

Great experience and the dealer is state of the art. Service department was top notch and the overall experience was very positive. I brought my car in for an oil change and was told the service didn’t n Service department was top notch and the overall experience was very positive. I brought my car in for an oil change and was told the service didn’t need done for another 3K miles. I was impressed with the honesty and the work needed was only a tire rotation and alignment. More

I needed a 30,000 mile service. I neede a 30,000 mile service. Super easy. They gave me a rental and I was able to pay online before I came back to avoid waiting. Matt was awesome I neede a 30,000 mile service. Super easy. They gave me a rental and I was able to pay online before I came back to avoid waiting. Matt was awesome! More

Customer For Life Wesley Chapel Lexus IS the best dealership I have ever experienced. That says a great deal as I have been a loyal customer to many wonderful auto dea Wesley Chapel Lexus IS the best dealership I have ever experienced. That says a great deal as I have been a loyal customer to many wonderful auto dealers is the past. I am now a customer for life with Wesley Chapel Lexus. More

great walk in service Weskey Chapel Lexus provided Great, Professional Service. This was a "Walk in" visit. My Vehicle was repaired in a timely manner and at a reasonabl Weskey Chapel Lexus provided Great, Professional Service. This was a "Walk in" visit. My Vehicle was repaired in a timely manner and at a reasonable cost. More

First Visit 35000 mile service I gave the rating a four star because I compared this location with the new Orlando location. The Orlando location had massage chairs and a better se I gave the rating a four star because I compared this location with the new Orlando location. The Orlando location had massage chairs and a better selection of food items. My service advisor was available without delay. He explained in detail my work order. Was a delay in the end with the paper work however he apologized and we were on our way. I felt he went above and beyond the call of duty. My certified vehicle was in for a 35,000 mile check up that I purchased in Orlando. I will be taking it back however I truly miss the massage chairs... More

Vehicle 10000 mile service. The Service Receptionist was very accommodating with my appt. My Service advisor Jason received me without delay and explained the Service details. Gr The Service Receptionist was very accommodating with my appt. My Service advisor Jason received me without delay and explained the Service details. Great customer relations! More

Friendly efficient service Nice customer lounge with coffee bar and barista. Forrest did a good job handling my service issue. Approached by 3 sales associates while browsing sh Nice customer lounge with coffee bar and barista. Forrest did a good job handling my service issue. Approached by 3 sales associates while browsing showroom. More

Service A great experience! Friendly knowledgeable and professional service advisor. Always do more than expected. Courteous and respectful of my time I high A great experience! Friendly knowledgeable and professional service advisor. Always do more than expected. Courteous and respectful of my time I highly recommend Wesley Chapel Lexus! More