Lexus of Wesley Chapel - Service Center

Great Experience My car has not been returned to me yet, but so far I would give it the highest rating possible. Everyone was so accomodating and nice. I would recomme My car has not been returned to me yet, but so far I would give it the highest rating possible. Everyone was so accomodating and nice. I would recommend it to anyone.😀 More

Airbag recall Everyone was very accommodating, from making the appt to giving us a loaner. The reception area is well appointed and comfortable. We plan to service Everyone was very accommodating, from making the appt to giving us a loaner. The reception area is well appointed and comfortable. We plan to service there again. More

Hire more certified technicians at Lexus Wesley Chapel The gentleman helping me courteous, professional. Only one complaint : toooo long to get my car back 7 hrs !!! Had appointment at 8 am. Got car a The gentleman helping me courteous, professional. Only one complaint : toooo long to get my car back 7 hrs !!! Had appointment at 8 am. Got car at 3 pm for work done such oil change, 3 new tires replaced , battery changed Lexus Dealer at Dale Mabry: in at 8 am out at 11 pm for similar work David More

Amazing I had my RX 350 serviced yesterday as I always do with Bobby King. Bobby is always Professional & Amazing. Every time I visit your dealership it’s so I had my RX 350 serviced yesterday as I always do with Bobby King. Bobby is always Professional & Amazing. Every time I visit your dealership it’s so Beautiful, Clean & Spectacular. Excellent amenities and the most amazing customer service and Customer service experience anywhere. Thank you so much for your excellence. Thank you for your Excellence & Great Service. Even the General Manager Randy Newbold came over & said hello to make sure everything was exceptional. When My Vehicle was ready it was in the delivery area all shined up with 2 bottles of water for my wife & I. What an Amazing Dealership😀 More

Excellent service 100 % professional top notch From the time i called and talked to Justin in parts then my service advisor Chris and the nice gentleman who greeted me named Alan; everything with m From the time i called and talked to Justin in parts then my service advisor Chris and the nice gentleman who greeted me named Alan; everything with my experience was fabulous. Chris kept me informed, called me back many times to answer my questions, kept me informed all day.long on the status of the repairs. CHRIS IS EXCELLENT and Justin was most helpful too. I had given up on working with a lexus service dept after so many bad experiences at lexus of tampabay. Now I had a reason to keep visiting lexus for my services. More

Lexus of Wesley Chapel has the BEST Service! In for my RX350 60k mile service. This dealer is the best. My service manager, Heath Bradburn, greeted me right away and was very thorough in reviewi In for my RX350 60k mile service. This dealer is the best. My service manager, Heath Bradburn, greeted me right away and was very thorough in reviewing and discussing my service needs. Heath explains everything in plain terms, while making you very comfortable while you wait. The technician, Kyle Hyer, serviced my Vehicle today and did a thorough check out. I love this dealership! It is easily accessible and state of the art. Everyone is friendly, knowledgeable, and helpful. If you want best in class sales and service give Lexus of Wesley Chapel a try. More

Great service and professionalism My service was timely and I never had so many personnel say hi and how are you as they passed by the positive attitude and friendliness is outstandin My service was timely and I never had so many personnel say hi and how are you as they passed by the positive attitude and friendliness is outstanding. More

Excellent service I came in for checking low pressure in my tire. Apparently I had a nail in the tire. Jason accommodated all my needs even it was after hours. Explaine I came in for checking low pressure in my tire. Apparently I had a nail in the tire. Jason accommodated all my needs even it was after hours. Explained and gave different options for fixing the problem. I was not rushed and had very good experience in this dealership as a first time customer. Thank you very much Jason and everyone who worked on my car. More

Exceptional Forrest Browne is exceptional!!! I appreciated his professionalism!!! Lexus of Wesley Chapel continues to deliver exceptional customer service!!! W Forrest Browne is exceptional!!! I appreciated his professionalism!!! Lexus of Wesley Chapel continues to deliver exceptional customer service!!! We now own 2 Lexus vehicles! Thank you! More

Excellent Chris is the best when it comes to Service people. I have been using Chris now for three visits and I can truly say he goes above and beyond. I don’t Chris is the best when it comes to Service people. I have been using Chris now for three visits and I can truly say he goes above and beyond. I don’t want to deal with any other person beside him because I think he is just so good. He serviced my car again on November 17 and he was just truly exceptional. Kudos for Chris for everything he does for his customers More