Lexus of Wesley Chapel - Service Center

Outstanding experience. This was my third and longest visit to have my car serviced at this new dealership. I could not have enjoyed my experience more, the hospitality, the This was my third and longest visit to have my car serviced at this new dealership. I could not have enjoyed my experience more, the hospitality, the environment and the customer service are simply outstanding. One leaves knowing this dealership values every Lexus owner, and potential owner. They are dedicated to building relationships, not to the transaction. Forest Browne was great! More

Outstanding Customer Care We recently moved to The Villages from South Florida, and this was our first experience with Lexus of Wesley Chapel. Everyone at this dealership, fro We recently moved to The Villages from South Florida, and this was our first experience with Lexus of Wesley Chapel. Everyone at this dealership, from our initial contact to the return back of our vehicle was beyond outstanding! Thank you to all! More

No less than awesome service! Thanks again for the awesome experience and excellent service that you always give! We will always continue to bring our vehicles here for service fro Thanks again for the awesome experience and excellent service that you always give! We will always continue to bring our vehicles here for service from now on ! Also the young ladies who are working at the complementary bar are extremely polite and courteous thanks again! More

The service rep was thorough and helpful He explained in detail so that I could understand what was needed and what to expect in a time framework . After Jason had helped me he introduced me He explained in detail so that I could understand what was needed and what to expect in a time framework . After Jason had helped me he introduced me to mike who was also thorough in giving me options for purchase that were most suited to me. More

If all service were this good. Life would be so much easier…Matt was outstanding and honest which is all you ask for. Would certainly use this dealership again even though it’s no Life would be so much easier…Matt was outstanding and honest which is all you ask for. Would certainly use this dealership again even though it’s not closest to me. More

Service Liked the service drop off process, lounge area, ease of making the appointment online, use of the loaner car, quality of the staff and professionalis Liked the service drop off process, lounge area, ease of making the appointment online, use of the loaner car, quality of the staff and professionalism in their greeting More

Very pleased with the Service Department! The Service Department is very efficient. The appointment was convenient and my Service Represenative Jason Archbell was accurate in providing a cost The Service Department is very efficient. The appointment was convenient and my Service Represenative Jason Archbell was accurate in providing a cost estimate for the service. There were no hidden surprises. Tina Wright More

Fun Day Wanted to see the new dealership. Took my ES 350 in for a routine service. Facility was out of sight. If my old dealer was a 10. Make this an 11. Staf Wanted to see the new dealership. Took my ES 350 in for a routine service. Facility was out of sight. If my old dealer was a 10. Make this an 11. Staff was extremely competent and friendly. Easy told my car would ne ready at a certain time and it was. Thinking of upgrading to a LC 500. Took a test drive. Made my day and week. What a car. Overall a nice nice experience. This is my new dealership. Special thanks to Jason Archbell and Andrew Beyer They made an old guy feel young. More

5,000 mile check up Prompt fast service. Forest was very helpful. I would recommend this dealership. I will be coming back shortly for my 10,000 mile check up Prompt fast service. Forest was very helpful. I would recommend this dealership. I will be coming back shortly for my 10,000 mile check up More

Excellent service I arrived to a friendly staff and did not have to wait. I was able to grab a snack and also got a loaner car. They were very professional and made me I arrived to a friendly staff and did not have to wait. I was able to grab a snack and also got a loaner car. They were very professional and made me feel welcome to my first service. More