Lexus of Wesley Chapel - Service Center

Repeated Excellent Support from Lexus of Wesley Chapel Each time that I had maintenance service for my 2009 RS350 Lexus I either called for service or just showed without prior scheduling the results was E Each time that I had maintenance service for my 2009 RS350 Lexus I either called for service or just showed without prior scheduling the results was Excellent. Even when I had to show up without a schedule advance the service agent made sure that I understood all maintenance activity and provided me a cost projection that I believed to be reasonable. I feel very comfortable with taking my vehicle to the Wesley Chapel Lexus each time. Jacob Vanderdray, Jr. More

Impressive Service To summarize our visit to Lexus of Wesley Chapel, I must say that the pointed attention, great service and effort to satisfy our concerns couldn't ha To summarize our visit to Lexus of Wesley Chapel, I must say that the pointed attention, great service and effort to satisfy our concerns couldn't have been better. Alem Vasquez was excellent with his communication and detailed explanation of intended results and required timeline for service completion, he also addressed our concern over mobility, and he made it so very simple and convenient for us. The rest of the team was also very great they too provided excellent attention and service. Having staff like Alem and the rest of the team definitely relieves the stress that goes with car servicing...Wonderful contribution for Lexus of Wesley Chapel. More

Great customer service I just brought a used Lexus and wanted to get it checked to see if anything was wrong with the car. The dealership is beautiful and everyone was kind. I just brought a used Lexus and wanted to get it checked to see if anything was wrong with the car. The dealership is beautiful and everyone was kind. They pulled the Vin and told me what service had been done previously and gave me a loaner until my car was ready. I was taken on a tour of the dealership and given recommendations for the maintenance of the car. I have never been treated so kind at a dealership. Even the service technician left a kind note in the car when I picked it up. I see I made the right decision about the car and this dealership. You will be pampered when you walk in to the service area. Very pleasant experience. Oh and I love my Lexus even though it is used! More

Service Diagnosis I brought my vehicle in for a brake diagnosis and was very pleased with professionalism of service advisor and cleanliness of waiting room with state I brought my vehicle in for a brake diagnosis and was very pleased with professionalism of service advisor and cleanliness of waiting room with state of the art entertainment hub and variety of food along with beverages More

Excellent service Department. I had my oil changed and tires rotated at Wesley Chapel Lexus. Great service and Top Notch Service advisor Forrest.. I highly recommend this Dealersh I had my oil changed and tires rotated at Wesley Chapel Lexus. Great service and Top Notch Service advisor Forrest.. I highly recommend this Dealership for your service needs.Thank you for a job well done. More

Fast service, excellent work, and a great waiting area. Matt did a great job coordinating all the that was needed on our 350RX. He put in a courtesy car while the work was completed. Matt did a great job coordinating all the that was needed on our 350RX. He put in a courtesy car while the work was completed. More

Excellent! The people at Lexus at Wesley Chapel could not have treated me better. They serviced my car quickly and at a reasonable price. My car was returned to The people at Lexus at Wesley Chapel could not have treated me better. They serviced my car quickly and at a reasonable price. My car was returned to me washed and vacuumed better than the local car wash I use. I highly recommend this dealership. More

Best Lexus service in Florida I have used Lexus of Tampa, Lexus of Clearwater. Lexus of Orlando. This dealer in Wesley chapel is by far the best I have used and I have driven Lexus I have used Lexus of Tampa, Lexus of Clearwater. Lexus of Orlando. This dealer in Wesley chapel is by far the best I have used and I have driven Lexus for many years. I was prepared to pay for a full diagnostic on a used Lexus that I bought and they can back after completely checking out the car and then fully cleaning it with no charge. I was floored to say the least I will go many more miles the two other dealerships just to shop and service my cars here Great visit More

Great service I recently took my GX for routine and warranty service to Lexus Of Wesley Chapel. Christian, Service Rep, was very professional and the service went s I recently took my GX for routine and warranty service to Lexus Of Wesley Chapel. Christian, Service Rep, was very professional and the service went smoothly. They even price matched the purchase of my new tires to a very competitive local tire dealer. I’ll definitely return for all my service needs. More

Travel assist Had the misfortune of driving I-75 just after an accident occurred. After passing the accident site my RX350 suffered 2 cut tires. At my request AAA b Had the misfortune of driving I-75 just after an accident occurred. After passing the accident site my RX350 suffered 2 cut tires. At my request AAA brought us to Wesley Chapel Lexus. I phoned ahead and spoke with an extremely helpful Alem Vasquez.. I informed him I would be arriving on. AAA flatbed truck. He said no problem they were open until 6pm. By the time I arrived it was 5pm. Alem handled things beautifully. The RX was delivered to the service area where the service manager personally handled the work and stayed until 6:30pm to make sure everything was OK. The tires were not repairable, so we purchased two new Michelin tires. Everything was wonderfully handled, Both Alem and the Service Manager were terrific. They were completely helpful and professional. We are very thankful for their assistance in getting back on the highway as we were expected in Brunswick,GA that night. Thank you. More